Sunil Rao

General Manager – Supply & Vendor Management | HungerBox
Telangana & Andhra Pradesh |

• Leading Supply & Vendor Management for large corporates across Telangana & Andhra Pradesh, ensuring uninterrupted cafeteria and food court operations.
• Managing sourcing, onboarding, and performance evaluation of F&B partners to ensure compliance with hygiene, safety, and SLA parameters.
• Implemented a structured vendor quality and audit framework, improving overall compliance and service quality by 25%.
• Partnering with client operations teams to enhance service delivery and reduce downtime across enterprise cafeterias.
• Driving cost optimization and strategic sourcing, achieving 10–12% cost efficiency without compromising service standards.

Associate General Manager – Supply & Vendor Management | GoKhana
Telangana & Andhra Pradesh |

• Managed supply chain, vendor sourcing, and service delivery across multiple client locations for large corporate cafeterias.
• Introduced vendor performance dashboards for SLA tracking and quality scoring, improving response and resolution time by 30%.
• Oversaw daily operations and ensured continuity during vendor transitions, maintaining 100% uptime across sites.
• Collaborated with key clients to align operational metrics, audits, and service enhancements for sustained customer satisfaction.

AGM – Operations | Absolute Barbeque India Pvt. Ltd.
Pan India |

• Oversaw pan-India restaurant operations focusing on sales performance, manpower planning, and quality assurance.
• Managed coordination between procurement and kitchen operations to streamline supply flow and maintain consistency across 40+ outlets.
• Designed operational playbooks that standardized procedures, improved service turnaround, and reduced wastage by 15%.
• Worked closely with the business development team to improve outlet profitability and enhance guest experience metrics.

Zonal Business Head – Operations | Rebel Foods (Faasos)
Telangana, Andhra Pradesh, West Bengal & North India |

• Directed business operations across multiple states managing 8 Territory Managers and 200+ vendor partners.
• Drove operational excellence, ensuring seamless coordination between production, logistics, and customer experience functions.
• Successfully achieved regional sales and P&L targets through data-driven planning and optimized resource allocation.
• Strengthened vendor partnerships and implemented local sourcing strategies to enhance efficiency and service quality.
• Supported marketing and business growth initiatives, achieving consistent YoY revenue growth and enhanced profitability.

Key Account Manager – Operations | Doc Online Health India Pvt. Ltd.
Telangana & Andhra Pradesh |

• Handled end-to-end operations for key healthcare clients ensuring SLA compliance and smooth service delivery.
• Managed vendor and facility support functions, optimizing cost and improving response times by 40%.
• Supported business expansion plans through client engagement and efficient resource utilization.

• Led site-level operations, vendor coordination, and administrative support across multiple projects.
• Established standardized processes for facility management and vendor service delivery.

• Managed supply operations and vendor coordination for industrial labelling products.
• Improved logistics efficiency and reduced delivery timelines through vendor training and process optimization.