SUNIL S
dubai
Summary
Results‑driven professional with 6+ years of experience in Content Operations (Trust & Safety) and Accounts Receivable, with strong analytical, reporting, and process‑improvement capabilities. Skilled in quality control, RCA, financial analysis, invoice management, and stakeholder coordination. Brings hands‑on expertise in technical & fundamental stock market analysis, SAP, and MS Office. Known for improving accuracy, reducing errors, and supporting operational excellence in fast‑paced environments. Actively seeking opportunities in the UAE across Finance, Operations, Analyst, and Content Quality roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Representative, Operation - Content Analyst (Trust & Safety)
Concentrix Daksh Services India Pvt Ltd
01.2020 - 11.2023
- Reviewed escalated YouTube Kids content ensuring compliance with YouTube Community Guidelines.
- Conducted client sessions, calibration meetings, and aligned review quality with client expectations.
- Served as Acting SME, managing EOD reports, wellness reports, leave planning, and team engagement.
- Collaborated with QA teams to reduce quality errors and improve review accuracy.
- Led Root Cause Analysis (RCA) initiatives that reduced team quality errors by 20% in 6 months.
- Supported SLA adherence and provided workflow guidance to new team members.
Accounts receivable Analyst
Akarmaxs Tech Pvt Ltd
Bangalore
01.2017 - 07.2019
- Managed end‑to‑end Accounts Receivable operations including cash application, invoice creation, refunds, and error corrections.
- Improved invoice accuracy by 15% through process standardization and manual verification.
- Handled sensitive customer payment clearances and coordinated with internal teams for issue resolution.
- Prepared invoices, debit memos, and ensured accurate accounting entries.
- Contributed to process improvements and standardization of the cash application workflow.
Education
MBA - Banking & Finance
Bangalore university
Bangalore01.2017
B com - Accounting
BNM
01.2014
Skills
- Stock market
- Fundamental Analysis
- Financial Analysis: Balance sheet review, debt ratios, valuation benchmarking
- Technical analysis
Stock Market & Trading: Intraday/positional trading, technical indicators (RSI, MACD, VWAP), sector rotation
- Microsoft office
CORE COMPETENCIES
- Accounts Receivable & Cash Application.
- Financial Analysis & Reporting.
- Trust & Safety Operations.
- Quality Review & RCA.
- Invoice Processing & Reconciliation.
- Technical & Fundamental Market Analysis.
- SLA Management & Process Optimization.
- MS Office, SAP, Chartlink, Trading View.
Certification
- SAP
- Capital markets
Languages
Kannada
Proficient
C2
English
Proficient
C2
Tamil
Upper Intermediate
B2
Telugu
Upper Intermediate
B2
Hindi
Elementary
A2
Malayalam
Elementary
A2
Accomplishments
- Recognized multiple times for 100% Quality performance
- Awarded Best Employee for consistent excellence
Personal Information
- Date of birth: 1992-06-21
- Gender: Male
- Nationality: Indian
- Marital status: Married
Projects
- Vendor invoice creation and payment processing in SAP.
- Credit management study at Swabhimani Souharda Credit Co‑operative Ltd.
Hobbies and interests
- Movies
- Travelling
- Sports
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge.
Timeline
Representative, Operation - Content Analyst (Trust & Safety)
Concentrix Daksh Services India Pvt Ltd
01.2020 - 11.2023
Accounts receivable Analyst
Akarmaxs Tech Pvt Ltd
01.2017 - 07.2019
MBA - Banking & Finance
Bangalore university
B com - Accounting
BNM