SUNIL SEETARAM YADAV
Mumbai,India
Summary
Customer-focused Sales & Customer Service Professional with over 10 years of experience in retail, electronics, and BPO. Skilled in sales promotion, customer engagement, cashier operations, and team support, with a strong record of achieving sales targets and delivering excellent service.
Overview
12
12
years of professional experience
Work history
Brand Promoter
Lenovo
Mumbai
11.2023 - 08.2025
- Company Overview: V5 Global Services Pvt Ltd
- Promote Lenovo products, conduct product demonstrations, and drive customer engagement.
- Train new team members on customer service and POS operations.
- Strengthen brand visibility through in-store promotions and events.
- Handle escalations and resolve customer complaints, ensuring satisfaction.
- Collaborate with sales teams and retailers to achieve sales targets.
- V5 Global Services Pvt Ltd
Customer Sales Associate & Cashier
Reliance Digital
Mumbai
01.2018 - 11.2023
- Assisted customers with product selection, upselling to increase transaction value.
- Handled billing, returns, and cash transactions with 100% accuracy.
- Managed stock inventory, RTV, and daily counts to maintain store efficiency.
- Delivered strong product knowledge and built long-term customer relationships.
- Achieved and exceeded sales targets consistently.
Customer Care Associate & Cashier
Shoppers Stop
Mumbai
01.2015 - 12.2018
- Supported departmental sales and promotional campaigns.
- Provided personalized advice and recommendations, improving sales conversions.
- Operated POS system, processed payments, and handled customer queries.
- Maintained stock levels and prepared attractive product displays.
Customer Sales Executive
BPO Sector
01.2014 - 12.2015
- Handled inbound and outbound sales calls, meeting daily targets.
- Provided accurate product/service information to customers.
- Resolved queries and built strong client networks, boosting revenue opportunities.
Education
B.Sc. - Biology
Dr. Ram Manohar Lohia University
Ayodhya, Uttar PradeshH.S.C. - undefined
Maharashtra State Board
S.S.C. - undefined
Maharashtra State Board
Skills
- Sales & Customer Service
- POS & Cash Handling
- Inventory & Stock Management
- Advanced Excel & MS-CIT
- Product Demonstrations & Promotions
- Complaint Resolution & CRM
- Team Training & Collaboration
- Strong Communication
Personal Information
- Date of birth: 05/08/91
- Gender: Male
- Nationality: Indian
- Marital status: Married
- Religion: Hindu
Languages
Hindi
Fluent
English
Upper intermediate
Marathi
Fluent
Affiliations
- Playing Cricket
Accomplishments
Best Customer Service
Best customer sales maximizer
Timeline
Brand Promoter
Lenovo
11.2023 - 08.2025
Customer Sales Associate & Cashier
Reliance Digital
01.2018 - 11.2023
Customer Care Associate & Cashier
Shoppers Stop
01.2015 - 12.2018
Customer Sales Executive
BPO Sector
01.2014 - 12.2015
H.S.C. - undefined
Maharashtra State Board
S.S.C. - undefined
Maharashtra State Board
B.Sc. - Biology
Dr. Ram Manohar Lohia University
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