SUNIL SINGH
Gwalior
Summary
Dedicated professional with strong communication skills and a solid background in customer service. Experienced in managing inventory and cash transactions, committed to delivering exceptional results while fostering teamwork.
Overview
12
12
years of professional experience
Work History
Store sales associate
RELIANCE SMSL LTD
05.2023 - 12.2024
- Customer service: This includes active listening, adaptability, attention to detail and creativity
- Communication: This includes communication with customers in person, over the phone.
- Direct sales: Customer to the item they are looking for and up-selling other products.
- Cash Management: Customer transactions and balancing case drawers.
- Inventory Control: Managing stock and inventory.
Business Development Executive
APNA PROCESS
08.2021 - 01.2023
- Planned and scheduled market visits to drive lead generation.
- Ensured high levels of customer satisfaction through regular meetings.
- Conducted ongoing customer engagement to achieve established performance standards.
Team Leader
ASHA Enterprises
02.2021 - 07.2021
- Manage the operation and admin.
- Lead and motivate the team.
- Manage Performance.
Sales Executive
RELIANCE JIO INFOCOMM PVT LTD
11.2015 - 02.2021
- Sales & Marketing Management
- Responsible for achieving and assigned sales targets monthly, quarterly and annually.
- Responsible for generating sales and achieving sales target.
- Acting as a contact between a company and its existing and potential market
- Knowledge Management
- Train retailers & promoters on new products, brand management, service issue resolution and soft skills
- Capture product feedback from both consumers and retailers and share the same
- Asset Management
- Ensure the upkeep of company's asset like shop board, In shop and SIS at Retail outlet
- Ensure the proper placement and utilization of DEMOS and Dummies at Retail outlet
- Ensure resolution of issues related to DOA, bad old stock, delayed delivery-supply & service issues
Business Development Manager
HDFC Life
03.2014 - 10.2014
- Identify potential Financial Consultants (Insurance Agents) based on agreed profiles and ensure recruitment in accordance with the business plan.
- Train and motivate advisors to provide a better understanding of market/products
- Monitor and review agents' performance. Help them achieve maximum business
- Meet customer on a regular basis for achieving standards
Sales Promoter
LOKPLAZA
07.2012 - 12.2013
- Handled a multi branded mobile showroom.
- Responsible for managing all aspects of sales and merchandising.
- Responsible for the profitability of the stores.
- Managing all stocks inbound and sales.
Education
MBA - Marketing
Jiwaj University
GWALIORBA -
Jiwaji University
GWALIORHigher Secondary -
K.V. 3Gwalior
GWALIORSkills
- Work ethic
- Communication effectiveness
- Sales and marketing strategies
- Networking capabilities
- Results-driven approach
- Proficiency in Microsoft Office
Timeline
Store sales associate
RELIANCE SMSL LTD
05.2023 - 12.2024
Business Development Executive
APNA PROCESS
08.2021 - 01.2023
Team Leader
ASHA Enterprises
02.2021 - 07.2021
Sales Executive
RELIANCE JIO INFOCOMM PVT LTD
11.2015 - 02.2021
Business Development Manager
HDFC Life
03.2014 - 10.2014
Sales Promoter
LOKPLAZA
07.2012 - 12.2013
MBA - Marketing
Jiwaj University
BA -
Jiwaji University
Higher Secondary -
K.V. 3Gwalior