SUNIL VARMA

• Maintained network hardware and software and monitored network to support network availability to end users.
• Identified and immediately resolved issues with network devices.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Recommended development of plans for systems development and operations.
• Managed the installation and maintenance of all IT infrastructure, including servers, routers, switches, and firewalls.
• Developed and implemented network-wide security policies and procedures to ensure the security of the network.
• Monitored network performance and maintained system availability for users.
• Configured and maintained network hardware, including routers, switches, and firewalls.
• Troubleshot network issues and resolved them in a timely manner.
• Implemented and maintained software applications, such as Cisco IOS, Windows Server, and Linux.
• Installed and configured wireless networks and their associated security measures.
• Developed and implemented backup and disaster recovery plans.
• Maintained network documentation such as diagrams, configurations, and procedures.
• Developed and maintained relationships with vendors and suppliers.
• Routing Protocols: Static, EIGRP, RIP, OSPF
• Switching Technologies: VLANs, STP, VTP, Port-Security, Inter-VLAN Routing
• OSI Layer Model, TCP/IP Protocols
• Router IP Addressing, Subnetting
• Network Address Translation (NAT)
• Wireless LAN Configuration (802.11 b/g/n)
• Security Mechanisms: WPA2 Personal/Enterprise, Radius Server, Countermeasures
• Cisco Switches (3550, 3750, 4948, Nexus Series), Mikrotik Routers, Wireless Routers, Loco Nano Bridges
• NMS Tools: Dude, Nagios
• VOIP: Asterisk Server PBX, VOIP Monitoring, Soft Phones (X-lite Tool)

VOIP Specialist

• Administered Asterisk Server PBX and monitored VOIP systems.
• Configured Soft Phones using X-lite Tool and resolved basic VOIP issues.
• Possessed a strong understanding of VOIP concepts.

Team Lead - Network Support

• Lead a team of 8 members in providing network support to Broadband and LL clients.
• Generated and managed Trouble Tickets (TT) for client issues and ensured timely resolution.
• Gathered and submitted DOT data to the Government in compliance with regulatory requirements.
• Monitored network using NMS tools such as Dude and Nagios and observium
• Configured VLANs, L3, L2 Switches, and Mikrotik routers.
• Assigned routing to new clients and implemented client network configurations.
• Conducted connectivity checks from NOC to client points.
• Managed and monitored LAN/WAN network services.
• Provided detailed documentation of network problems and resolutions for future reference.
• Identified and immediately resolved issues with network devices
• Maintained network hardware and software and monitored network to support network availability to end users
• Performed day-to-day LAN and WAN administration, maintenance, and support
• Authored documentation for system configuration and troubleshooting
• Introduced management tools to create and manage virtual server computing environment
• Monitored system performance and responded to alerts
• Managed computer operation scheduling, backup, storage and retrieval functions
• Verified continuity of computer and telephone system services for users
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system

• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Performed troubleshooting for Cisco,Huawei and packet analysis.
• Troubleshot complex multi-vendor network service provider issues.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Configured and maintained network hardware, including routers, switches, and firewalls.
• Troubleshoot network issues and resolved them promptly.
• Implemented and maintained software applications, such as Cisco IOS, Windows Server, and Linux.
• Handled customer inquiries via phone, email, and live chat professionally and courteously.
• Assisted in the administration and maintenance of an extensive company-wide wide area network (WAN) with multiple locations.
• Successfully designed, implemented, and maintained a secure local area network (LAN) with over 200 nodes.
• Developed and managed network infrastructure, including routers, switches, firewalls, and Wi-Fi.
• Installed, configured, and maintained Cisco routers, switches, and other networking devices.
• Developed and implemented network security policies and procedures.
• Monitored network performance and provided technical support to users.
• Troubleshoot network issues and resolve hardware, software, and system problems.
• Installed and configured network services, such as DHCP, DNS, and Active Directory.
• Conducted regular network assessments to identify weaknesses and vulnerabilities.
• Planned and implemented the migration of servers and services to the cloud.
• Implemented routing protocols including Static, EIGRP, RIP, and OSPF.
• Demonstrated expertise in switching technologies such as VLANs, STP, VTP, Port-Security, and Inter-VLAN routing.
• Possessed a detailed understanding of the OSI layer model and TCP/IP protocols.
• Configured wireless LANs (802.11 b/g/n) and set up P2P and P2MP links using Grid stations, Loco Nano bridges.
• Administered Radius Manager for service policy, user creation, and traffic tracking.
• Conducted troubleshooting on-site and escalated issues when required.
• Implemented routing protocols including Static, EIGRP, RIP, and OSPF.
• Demonstrated expertise in switching technologies such as VLANs, STP, VTP, Port-Security, and Inter-VLAN routing.
• Possessed a detailed understanding of the OSI layer model and TCP/IP protocols.
• Configured wireless LANs (802.11 b/g/n) and set up P2P and P2MP links using Grid stations, Loco Nano bridges.
• Administered Radius Manager for service policy, user creation, and traffic tracking.
• Conducted troubleshooting on-site and escalated issues when required.

• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
• Oversaw junior-level engineers, directing work orders while monitoring performance metrics and consumer feedback.
• Monitored network performance and identified opportunities for improvement.
• Provided technical support to users with network related problems.
• Troubleshot and solved complex network issues efficiently and effectively.
• Configured and maintained routers and switches to ensure optimal performance.
• Developed and implemented security protocols to ensure the safety and integrity of the network.
• Resolved network issues for all users on the network in a timely, efficient manner.
• Created and maintained detailed documentation of all network systems for internal tracking and reference.
• Successfully implemented a new network infrastructure and maintained its stability at a large-scale enterprise.