Sunil Goutham Koduganti
Bangalore
Summary
A competent professional with 11+ years of experience in Application Security Management, Resource Management, Scheduling, Data Management, Business Analysis and Forecasting. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Control Services Senior Analyst
Accenture Solutions Pvt Ltd.
Bangalore
01.2021 - Current
- Worked on Abacus and SMART supply tools for Demand Creation, Locking and Roll Off the resources.
- Procurement: Worked on Ariba and Buy Now tools.
- Incident management for the project resources.
- Asset Management: Project Assets and Company Assets management.
- Shift Allowance: Handled shift allowance report creation, validation, and submission in the tool.
- Worked closely with Talent Acquisition and Recruitment teams for closing the critical demands on time.
- Developed presentations for senior management outlining key project performance metrics such as cost, schedule, risk, resource utilization.
- Created reports on project progress to identify areas of improvement and potential risks.
- Analyzed and tracked project costs, budgets, and forecasts to ensure accuracy and compliance with established procedures.
- Monitored actual vs. planned performance data to determine variances from original plan.
- Maintained records of all changes made to the project scope throughout its duration.
- Identified cost savings opportunities through analysis of historical trends in spending patterns across multiple projects.
- Prepared monthly executive summaries detailing overall progress and results achieved against set goals and objectives.
- Tracked variances and strategized to implement corrective action.
- Generated reports and deliverables in alignment with customer objectives and timelines.
- Facilitated internal team communications and meetings.
- Worked with leads in project plan development, project monitoring and integrated change control.
- Monitored performance of project team members to provide performance feedback.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
Senior Associate
Ernst & Young LLP.
Bangalore
12.2019 - 12.2020
- Handling end to end resource management activities for Tax professionals.
- Controlling and managing the work hours of the tax Professionals on Tax ARMS Scheduling Resource Management tool.
- Continues process improvement and Quality control process dashboard creating using Power BI.
- Preparing various reports like: Availability Report, Variance Report, Utilization Report, Suspense Hours reports, Charged Hours Report, ITS Dashboard, Phantom Report in Power BI.
- Presenting Utilization Dashboards to the leadership team and proposing the gap fulfillment opportunities.
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Handled resources for various segments like UK, ITS, MF, BCMI.
- Generated status reports detailing key information, produced documentation and developed presentations.
- Reserved and managed meeting room availability.
Senior Executive
SLK Software.
Bangalore
08.2019 - 11.2019
- Bench Management
- Demand Planning, Forecast
- RMG process setup for VFISLK joint venture
- Handling global clients like Voya, Webster, Crowe.
Project / Business Analyst
ABB India Ltd.
Bangalore
10.2017 - 11.2018
- End to end resource management from Demand Planning, On Boarding till Off Boarding
- Work closely with divisional managers to forecast and allocate resources efficiently to maintain utilization target and other KPIs
- Pyramid Management and maintain the headcount percentage based on the grades across skillsets
- Fulfillment planning both external and internal
- Optimizing the Bench strength by aligning the resources for various trainings and making them ready for upcoming projects
- Circulating head count and Pyramid level reports to Leadership team
- Involving in the recruitment process along with the HRs to avoid bottleneck situations to fulfill the priority demands as per scheduled timelines
- Owning my resources and rotating them across projects depending on their skillset and career aspirations
- Supporting during internal audit by providing the required artifacts and presenting the process to auditors
- Preparation of Process manuals, creating process flow diagrams using MS Visio, training guides, FAQs, and videos as needed.
- Led requirements gathering sessions with stakeholders to define and document business objectives, processes, and user stories.
- Collaborated with cross-functional teams including IT, operations, finance and marketing departments to ensure alignment on project deliverables.
- Facilitated meetings between stakeholders from different departments to discuss requirements and provide updates on progress.
- Analyzed competitive market strategies through related product, market or share trends.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Generated standard or custom reports summarizing business, financial or economic data.
Services Business Support Analyst
NTT Data Services (Formerly Dell Services)
Bangalore
11.2015 - 09.2017
- Competency Framework: Developed database of the resources based on primary/secondary skills and experience level and utilizing the data for rotation policy
- Handling Bench Policy for utilization of billable team members to achieve productivity and profitability goals and Rotation Policy to achieve HR objectives such as orienting & training new employees and enhancing career development
- Monitored resource project hours and follow-up for closure; maintained resource financial roster for assigned project
- Gathered requirement from various stakeholders and document project scope, milestones, and deliverables
- Created PRs (Purchase Request), POs-Purchase orders and worked on Invoice approvals using Ariba tool
- Prepared integrated bench report during integration phase of Dell Services and NTT Data Services
- Prepared weekly Demands projection report to showcase the open demands across projects with respect to the priority
- Revised PMO procedures and conducted orientation for newly recruited employees
- Maintained a record of all meeting agendas, presentations, and dashboards for different projects
- Carrying out cost variance analysis of different projects and suggesting corrective actions for the future
- Achieved saving worth INR 30 Lakhs through cost saving measures such as (N-1) pyramid saving technique.
Service Executive
ABB India Ltd.
Bangalore
02.2012 - 05.2015
- Managing all allocations, deallocations, update status, extending project durations for resources
- Resource Timesheet compliance report generating
- Handling Demand management for timely allocation of the resources to the projects
- Regular updating of RMG and Bench list and tracking the primary and secondary skills of the resources
- Assisting learning and development team to provide necessary trainings to the bench resources to make them future ready
- Timesheet management and tracking the hours spent in the lab for optimum performance of the resources
- Coordinating with HR team for Vendor management and approvals
- Partnered with auditors to ascertain that the supporting documentation and approvals are secured on quarterly basis.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Advisor
24/7 Customer Care Pvt. Ltd.
Bangalore
04.2011 - 01.2012
- Managed records with CRM (Customer Record Management)
- Assisted customers with download, activation, installation, launch, unlocking and overriding of the Adobe products
- Led business operations, and managed implementation of resolution to resume its services in a speedy and effective manner
- Provided technical support for other MS Office applications.
Technical Support Specialist
Convergys India Pvt. Ltd.
Bangalore
03.2010 - 10.2010
- Handled customer inquiries on installation and upgradation of Operating System and Service Packs
- Performed troubleshooting, repair and suggested changes to clients and customers through various incident-based tools
- Rendered SME support to clients during teleconference meetings
- Prepared regular reporting on Incident Management and facilitated daily incident review meetings
- Ensures incident routing does not meet bottlenecks and appropriate resources have been engaged to effectively investigate and diagnose critical incidents.
Education
Electrical and Electronics Engineering - Bachelor of Technology
Avanthi Institute of Engineering
05.2009
Skills
- MS office suite (Excel, Word, Outlook, PowerPoint)
- Microsoft Power BI
- SFDC (Salesforcecom) Lead management
- Report Preparation
- Stakeholder Communication
- BI Dashboards
- KPI Analysis
- Documentation and Reporting
- Data Research and Validation
- Project Management
- Process Improvements
- Financial Management
- Verbal and Written Communication
- InfoSec
Certification
- Lean Six Sigma Yellow Belt Certified
- PRINCE2 Foundation certified
Timeline
Project Control Services Senior Analyst
Accenture Solutions Pvt Ltd.
01.2021 - Current
Senior Associate
Ernst & Young LLP.
12.2019 - 12.2020
Senior Executive
SLK Software.
08.2019 - 11.2019
Project / Business Analyst
ABB India Ltd.
10.2017 - 11.2018
Services Business Support Analyst
NTT Data Services (Formerly Dell Services)
11.2015 - 09.2017
Service Executive
ABB India Ltd.
02.2012 - 05.2015
Advisor
24/7 Customer Care Pvt. Ltd.
04.2011 - 01.2012
Technical Support Specialist
Convergys India Pvt. Ltd.
03.2010 - 10.2010
Electrical and Electronics Engineering - Bachelor of Technology
Avanthi Institute of Engineering
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