Sunil Kumar Kunku

1.Abbott Laboratories

• Provided the support to end users in go-live activities for APAC, EMEA Hypercare
• Proactive monitoring of errors in the Helios project with effectively replying to users on time
• Running the ACR's for the duplicate records in the Helios Project
• Resolving the service now issues on time without any escalation
• Changing the user management, profiles, permission sets for the users
• Providing the root cause for the Jira stories in the project
• Creating reports and dashboards as per requirements of the customer
• Field service Lightning has been implemented for Mobile application
• Assisted customers in identifying issues and explained solutions to restore service and functionality

2. Truck Booking Project; Project Phase(s): Support and enhancement

• Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Supported clients with business analysis, documentation, and data modeling.

• Creating new User Accounts and assigned Profiles as per their role in role hierarchy
• Defined Organization wide default to restrict access from users
• Customized Page layouts for Standard/Custom objects and assigned Record Types
• Created Data Validation rules and Formulas as per business requirement
• Responsible for all activities related to configuring Data Loader, uploading data in CSV files into salesforce, checking for correctness of data
• Included sales cloud as CPQ for required project

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• CBX(Corporate banking exchange) Implementation for leading banking sector organization
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
• Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
• Pioneered new methods of code review to incorporate wider range of voices.

• CBX provides a rich set of Apps out of the box for the functionality
• A Framework based solution that helps in Design, Configure and Enable Smart Apps as per Bank’s and corporate requirement
• Provides standardized services and patterns for integration of existing applications
• Enables banks to modernize their client offerings into a standardized platform
• Can integrate with multiple disparate systems
• Has a built-in bridge for multiple Protocols and Formats
• It provides Omni channel experience for the customer
• Customizing/ Creating Master Pages and Page Layouts
• Project

• This project is for multi-level network marketing for Real Estate and it is the way of selling lands and apartment through distributors
• It provides registration logins through E-pin numbers and it has fully organized members and administration section areas
• Members and franchise can view their tree structure and payment report by weekly basis
• Admin can view their full tree structure
• Payment reports can also send through Mails

• Reviewed code and debugged errors to improve performance.
• Worked with business teams to understand needs and address production questions.
• Adjusted design parameters to incorporate new features.
• Researched new technologies for use in website projects.