Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Accomplishments
Languages
Timeline
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Sunil Kumar Rai

Sunil Kumar Rai

Bengaluru

Summary

Senior sales consultant with a 18 years accomplished career track in IT Sales, Operations, Project Management ,business Development and sustaining revenue and profit gains within highly competitive U.S and EMEA regions. With leading organizations like Kaseya, Azuga, INSZoom and 247.ai. Liaising between the Organization and client has been the best challenges and milestones to achieve adding stars to client relationship and account management capabilities. Exceptional communicator with a consultative sale cycle , strong negotiation skills ,exceptional problem solving abilities and a keen client needs assessment aptitude. Aggressively identify opportunities, develop focus and provide tactical business solution.

Overview

19
19
years of professional experience

Work History

Inside Sales Manager

Kaseya
03.2021 - Current
  • Uncover opportunities and position Kaseya's range of IT stack tools strategically
  • Successfully earned Enterprise and Mid-Market logos through effective sales strategies and client relationship management
  • Successfully negotiate and sell solutions to customers across a wide variety of industries, including Finance, Healthcare, Manufacturing, Managed Services, Legal, Government, and Retail
  • Manage customer expectations and develop a strong understanding of customer ROI and Kaseya's value proposition
  • 95% Multi-Year and Professional Services attachment
  • Manage Post-Sales handover to Account Management
  • Translated customer needs into solution requirements with persuasive value propositions and negotiation skills
  • Driving multi-million dollar contract sales, contributing significantly to revenue growth
  • Awards and recognition: Recipient of 4 MVP award, Winner circle 2023
  • Awarded MVP of 2023.

Sales Account Manager

Azuga
07.2014 - 03.2021
  • New Customer Acquisition
  • Consultative Selling
  • Managed complex sales cycles, and direct all aspects of a sales process from initial discovery through product demonstration, contract negotiations, and closure resulting in a 30% increase in software sales revenue
  • Interfaced directly with top-level management to negotiate high-dollar contracts and seamlessly integrate implementation functions
  • Trains/coaches and lead a team of 4 business development representatives
  • Work with internal teams such as sales engineering and product management and others to ensure that feedback from prospect clients is addressed and the products are meeting current client needs
  • Account Management
  • Implemented proactive strategies for client retention, resulting in a 10% reduction in terminations
  • Awards and Recognition: Recognized with Azuga Sales Platinum, Gold, Silver, and Bronze club awards for exceeding sales targets
  • Recipient of Exceeding Expectation Award 2020
  • Star Performer Award 2019
  • Sale Champion Award 2018
  • CEO Award 2018
  • CEO Award 2019
  • Consistent performer H2 2020.

Associate Manager- Sales

INSZoom
12.2009 - 04.2013
  • Inside Sales / Account Manager
  • Driving sales of disruptive, cloud-based
  • Drove team engagement to achieve aggressive company targets
  • Consistently exceeded sales targets by 20% through effective leadership and team management
  • Mentored and coached sales executives to achieve their full potential, driving team success and exceeding goals
  • Part of Leadership Team in reviewing, identifying, and prioritizing strategic initiatives
  • Owning Lead-Cash responsibility for key accounts
  • Drove the team to manage sales cycle from lead generation and discovery to formal execution of the contract and booking
  • Upsell new features and trainings and support services to clients to generate additional revenue
  • Using proactive and predictive churn models to analyze customer behavior on an ongoing basis so as to ascertain the threats
  • Working with cross-functional teams to mitigate the churn risks
  • Managed day-to-day operations of the team, including performance reviews, team meetings, coaching sessions, and recruitment activities
  • Received 10 awards and appreciations for outstanding sales achievements and leadership excellence.

Team Lead - Sales

ITRONICS InfoSolutions Pvt, Ltd
08.2009 - 12.2009
  • Operations Management
  • Managed a sales team of 10-15 executives
  • Increase sales revenue by 20% by identifying and implementing the strategic business plan
  • Resolving client escalation
  • Responsible for overall monthly, quarterly, annual revenue in the company
  • Managed day-to-day operations of the team, including performance reviews, team meetings, coaching sessions, and recruitment activities.

Team Lead- Sales

247.ai
06.2007 - 07.2009
  • Sales, Operations Management, People Management, Client Management
  • Managed a sales team of 15 executives
  • Consistently drove and exceed monthly, quarterly, annual targets
  • Ensured the team is regularly updated with product trainings
  • Single point of contact for the team and management
  • Liaised with different KSP’s (Quality, V&A, Training team) in ensuring key deliverables
  • Roll out Action plans to improve and sustain Sales and revenue and overall response quality and performance of the program
  • Implemented Six Sigma
  • Practiced Kaizen Implementation.

Sales Executive

247.ai
10.2004 - 05.2007
  • Excelled selling ancillary products via outbound sales
  • Meet and exceed quarterly and annual sales revenue goals
  • Coached and conducted training for new recruits
  • Awards and Recognitions: Received over 30 awards and appreciations for outstanding sales achievements and leadership excellence during the tenure at 247.ai.

Education

Bachelor in Business administration -

Dr. C.V. Raman University

Skills

  • New Customer Acquisitions
  • Enterprise solution Sales
  • Solution Selling
  • Consultative Selling
  • Operational Leadership
  • Strategic & Tactical Planning
  • Competitive Sales Analysis
  • Client Management
  • Customer Retention
  • Account Development
  • People Management
  • Coaching and Mentoring

Websites

Hobbies and Interests

  • Traveling
  • Listening Music & playing Cricket
  • Running Marathons

Accomplishments

  • Recipient of 4 MVP award, Winner circle 2023 @ Kaseya
  • Awarded MVP of 2023 @ Kaseya
  • Recognized with Azuga Sales Platinum, Gold, Silver, and Bronze club awards for exceeding sales targets , Recipient of Exceeding Expectation Award 2020, Star Performer Award 2019, Sale Champion Award 201 , CEO Award 2018, CEO Award 2019, Consistent performer H2 2020.
  • Received 10 awards and appreciations for outstanding sales achievements and leadership excellence.
  • Received over 30 awards and appreciations for outstanding sales achievements and leadership excellence during the tenure at 247.ai

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Inside Sales Manager

Kaseya
03.2021 - Current

Sales Account Manager

Azuga
07.2014 - 03.2021

Associate Manager- Sales

INSZoom
12.2009 - 04.2013

Team Lead - Sales

ITRONICS InfoSolutions Pvt, Ltd
08.2009 - 12.2009

Team Lead- Sales

247.ai
06.2007 - 07.2009

Sales Executive

247.ai
10.2004 - 05.2007

Bachelor in Business administration -

Dr. C.V. Raman University

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Sunil Kumar Rai