A results-driven quality leader with over 25 years of rich, hands-on experience in driving enterprise-wide Quality functions across Quality Management Systems, Supplier Quality, Customer Quality, Process Excellence, and Vendor Development. Proven track record of delivering impactful improvements, building robust systems, and implementing value-driven initiatives that enhance product reliability, operational efficiency, and customer satisfaction.
1. Developed a central framework & guidelines for suppliers’ upgradation & improvement strategies.
2. Developed and deployed standardized supplier quality policies, procedures, and KPIs across all plants.
3. Led supplier quality improvement programs for QMS development, reduce PPM, improve problem solving, reduce warranty claims & filed failures, improve response time, enhance system compliance.
4. Built capabilities across SQI teams in all plants through training and knowledge sharing.
5. Conduct quality performance reviews with underperforming suppliers to determine the way forward.
6. Conduct trainings for suppliers to enhance their know-how, quality competence and manufacturing capability.
1. Led process and supplier quality functions for 3 sites at Sonipat. Team size was 72 with 9 direct reporters.
2. Reduced process rejections from avg. 1.10% to 0.65% by optimizing and streamlining the work flow, process parameters, redefining inspection procedures and plans, operators awareness about CTQ & CTP parameters, strengthening the firewall, analyzing frequent machine breakdowns etc.
3. Reduced suppliers rejection PPM from avg. 13800 to under 9000 by redefining Agreement of Inspection (AOI) plans, acceptance criteria, implementing scheduled process audits, provided awareness & trainings to suppliers on importance of a sound QMS, problem solving, defining and monitoring of KPIs.
1. awss
2. dddd
3. sxsx
4. fdfd
5. dsdss
1. Led the quality function of four manufacturing sites at Manesar, Gurugram with a team size of 32.
2. Reduced overseas debit notes due to quality issues from avg. 1.2 crores per annum to under 35 lakhs per annum by understanding and analyzing voice of customer, review and optimizing process controls, QMS & supplier management.
3. Reduced COPQ from avg. 3.8% of sales to under 2.0% by driving various process, supplier & QMS improvements.
4. Reduced customer PPM from avg. 13000 to under 8000 by driving various activities like understanding VOC, redefining AOIs, quality plans, enhancing inspection capabilities, identifying CTQ & CTP parameters etc.
5. Led the set up a fully functional laboratory to perform all key product tests in-house e.g. double drum test, drop test, integrated static test, integrated static stability test, impact test, flammability test, salt spray test etc.
6. Devised test SOPs & protocols for in-house laboratory.
7. Organized various trainings e.g. GD&T, SPC, MSA, IATF internal auditor, problem solving for plant key personnel to enhance their competence.
1. Led Hero MotoCorp QAV audits for Noida & Haridwar plants and get them qualified for OEM supplies.
2. Reduced die casting rejection from average 9% to under 3% by analyzing tool-wise, machine-wise, shift-wise rejections, optimizing die maintenance, acceptance criteria, analyzing breakdowns, updating patrol inspections for CTQ & CTP parameters etc.
3.
1) Led the quality function of newly established site with a team size of 12.
2) Developed procedures, SOPs & work in
1) Successfully developed Fiat Linea and Punto sealing systems.
2) Played key role in developing rubber extrusion tools, transfer molds, and SPMs.
3) Led the cell set-up activity for Fiat project at Dharuhera plant.
4) Led the Fiat PPAP run.
5) Visited Fiat Italy Turin plant to get know-how on product fit-function and testing requirements.
1. asasas
2. weredd
3. krkfd
4. dhftssd
5. gdtdfs
1. agsgsgd
2. agsgshdh
3. wuudgfg
4. ahshdfd
5. djdhsgd