SUNIL P MUDALIAR

• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
  Explains fully product performance, application and benefits to prospects.
  Describes all optional equipment available for customer purchase.
  Offers test drives to all prospects finalize and close deal.

• Maintain receipts, records and withdrawals of the stock room, Receive, unload, and shelve supplies, Register all incoming and outgoing shipments/products in company inventory systems, Process and dispatch orders to our own retail shops and to other customers, Perform other stock-related duties, including fixation of labels and barcodes, Inspect incoming deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping, Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control software system, Maintaining count of all warehouse inventories and reporting discrepancies to accounting department

Ensure system stock vs. physical stock check. • Maintain & update daily transaction and payments. • Improving recovery Percentage. • On time vehicle dispatch to market. • System and physical stock clearance • Handling grade C category sales for walking customers. • Finding new vendors for business development. • Improving recovery percentage of grade A category. • Ensure bills and payments have to be collected on the same day. • Handling entire sales & operations reports on daily basis.

• All product such as furniture and furnishing which are coming in warehouse needs to be
  checked..All Entry of product needs to be properly maintained in Excel sheet with proper remarks.
  Product which is damaged such as Sofa legs, back ply, base ply, Nuts and bolts needs to
  check replace & arranged accordingly. Informed the same to quality manager. Product having scratches, dent & faded looks old need to give fresh and new looks.
  All product should be done on stipulated time frame.
  .All product work done should mark with stickers (Check ok) packed and kept it separately..Again all product needs to be maintained in Excel sheet and same need to co ordinate with dispatch and quality team members..Quality of all products should be properly maintained and checked..Customer feedback & satisfaction of product can also be maintained in Excel sheet..Proper co-ordination with all team members of warehouse will help to do quality work.

• Assign carpenter as per region& time wise also take appointment from customer regarding Fitment, Any pending Closure of yesterday needto complete inTime, Carpenter day wise Attendance sheet and Job done Day wise Reports generated and updated in excel, Week carpenter, proper grooming etcmaintained asper the company givenstandard, Customers Facetoface interactions Regarding Product andFitment Etc, Reports, Mails & Assignments needstosend on dailybasis to ASO, Day vise properupdates from carpenterregarding Fitment &RepairEtc, Ensure excellence in Customer Service in all aspects of Store Operations handling customer queries, Requests, feedbacks, appreciation and complaints.

• Store Ambience, Layout Visual merchandising and display of products, Ensure proper display of merchandise for the customers at all times, Tracking fastmovers and slowmovers in each category, Attending the weekly meeting for discussion of targets and achievement and to discuss and form sales strategy, Analyze preset sales target and work accordingly to make the best utilization of resources given to achieve them, Also perform aduty of Cashier as and when required by Cluster manager, Communicating the target plans to sales staff given by Cluster manager, Toachievethe given section target and goals, Giving good service-to customers and excellent shopping experience, Ensure all the work get done given by the Assistant retailmanager, Ensure excellence in Customer Service in all aspects of Store Operations by handling customer queries, Requests, feed backs, appreciation and complaints.

• Handling entire sales & operation activities of the Store, Assisting customers and responding to customer complaints, requests, comments, Sales issues finding g new ways to improve sales, Meet sales targets, analyze figures, forecast volume, sand strategize, Planning the layout-and design of displays, Manpower Planning & respective job allocation, Tracking ticket size & converting foot-falls, To strategize to reduce shrinkage, Competition mapping, Data analysis, To ensure attractive merchandise display & over all store layout, To ensure the adherence to SOP in Store, To facilitate smooth cashiering process.

• Stock replenishment displaying new arrivals and new patterns, Ensure day-to-day records of Global counts, Looking after the housekeeping and maintenance, Analyze sales trends, track competition and provide inputs to Merchandisers and Marketing, Communicate the target plans given by Department Manager, Ensure consistent growth in sales, store profitability and retail parameters such as Customer Maturity Index and Per Bill Average, Preventing shortage and pilferage, Ensure excellence in Customer Service in all aspects of Store Operations by handling customer queries, Requests, feedbacks, appreciation and complaints

• Store Ambience, Layout, Visual Merchandising, Colour Blocking and Display of products, Ensure proper display of merchandise for the customers at all times, Tracking fast movers and slow movers in each category, Attending the weekly sales meeting for discussion of targets and achievement and to discuss and form sales strategy, Analyze preset sales target and work accordingly to make the best utilization of resources given to achieve them, Also perform a duty of Cashier as and when required by the Ops, Communicating the target plans to sales staff given by supervisor, To achieve the given section target and goals, Seeking feedback activity from customer, Preventing shortages and pilferage, Giving good service to customers and excellent shopping experience.

• Worked as a section in-charge ladies ethnic/ ladies SKD / DIY, Stock replenishing, stacking, colour blocking, arrange according to the sizes etc, Ensuring cleanliness and maintenance of sections at all times, Displaying new patterns on mannequins, Analyze preset sales target and work accordingly to make the best utilization of resources given to achieve them, Ensuring work done like RTV etc, follow by the supervisor instructions, Providing good service to the customers.

• Merchandise stacked properly for the customers, Receive and maintain goods in the store, Maintain the shop floor & actual involvement window display merchandise, Ensure that the merchandise returned from the customers are properly checked documented and accounted, Reconciliation of physical inventory with system inventory at periodic intervals, To send stock requirements Packing and Dispatching of Customer requirements, Cleanliness and Maintenance of warehouse, Giving Good service to the customers