Summary
Overview
Work History
Education
Timeline
Hi, I’m

Sunilraj R

Summary

Alternative Investment Services | Hedge and Mutual Funds Reconciliation | Assistant Manager | People Management Excellent leadership skills with expertise in management and team development. Highly skilled and passionate in delivering the project on time. Aspiring to leverage experience to take up a challenging position with a growing organization. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Soft Skills: Resource planning and Utilization| User Centric|| Client Management | Banking Operations | Investment Banking | Reconciliation | AIS | Project Migration | RPA | UAT | Jira Stories | Fund Accounting | Client Service

Overview

15
years of professional experience

Work History

Annamalai University, Chidambaram

State Street

Delivery Assistant Manager
07.2022 - Current

Job overview

  • Region – US, Ireland & Poland
  • Responsible for timely deliverables with accuracy
  • Alternative investment services, Hedge Funds Cash and Position reconciliation
  • Expertise on TLM, Recxpress & EZOPS Recon Tools and IGLS, Geneva & Alpha Frontier Accounting
  • Tools
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Assumed senior management workloads in absence of general manager to maintain operations continuity
  • Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Provided strategic allocation of resources to various departments and managers in alignment with needs
  • Supervised and motivated 15 staff employees
  • Analyzed and reported performance data, translating findings into practical improvement actions
  • Maintained, documented and presented progress reports to leaders
  • Working with the Team and handling Daily and Monthly activities dealing in activities of Fund setup and Live funds
  • Performed three-way reconciliation (Tri-Party Recon) for custody change accounts
  • Reviewing and investigating the Daily and Monthly Cash and Position Recon Breaks and uploading the same in MYSS as a recon signoff
  • Review Capital calls and Redemptions of the funds on daily basis using the tool called Alpha Frontier and saving the backup from investor’s web portal upon notification
  • Review accruals and expenses periodically of the fund using the Tool Geneva and generating reports from various applications to prepare a NAV pack and ensure all the controls are followed
  • People management
  • Handling ten clients
  • Environment: TLM, Recxpress & EZOPS Recon Tools and IGLS, Geneva & Alpha Frontier Accounting Tools.

BNY

Senior Representative
06.2019 - 06.2022

Job overview

  • Region – US
  • Subject Matter Expert with Global Tax Management (GTM) Team; working with Onshore Team; administering Mutual Funds position reconciliation and cash reconciliation
  • Resolved issues through careful research and follow-up with customers
  • Trained newly hired employees on company policies and procedures regarding diverse situations
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments
  • Communicated with clients and customers to gather, provide and share updated information on products and services
  • Built relationships with industry stakeholders to stay informed on industry trends and developments
  • Planned and executed company participation in trade shows and conferences to initiate relationships with potential clients and promote products and services
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere
  • Maintained database systems to track and analyze operational data
  • Generated reports detailing findings and recommendations
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
  • Educated staff on organizational mission and goals to help employees achieve success
  • Environment: Netx360, Rumba, Magport.

TCS

SEENIOR ASSOCIATE
01.2013 - 04.2019

Job overview

  • Worked for HSBC and Morgan Stanley projects in Compliance team and Accounts Reconciliations respectively
  • Reconciled and reviewed Daily Cash recon - between IM & Custody
  • Monthly Position Recon of cash, par, price, accruals - between IM& Custody or Accounting agent
  • Worked upon discrepancies related to Interest, Pay downs, Corporate Actions, Trades, FXs, Bank loans
  • Collaterals and Derivatives
  • Ensured all the capital transaction activities like Subscription, Redemption, Management & Custody fees are properly accounted in Investment Manager Records
  • Periodic meeting with onshore partners towards resolution on aged breaks which is outstanding in both cash and position recon
  • Periodic meeting with custody towards presenting on top aged break which is pending for resolution at custody
  • Prepared the root cause analysis on errors
  • Identified Knowledge gaps and arranged trainings for the team
  • Appreciated by client for delivering quality work and understanding the business needs on crucial circumstances and received the RAG rating as Extremely Satisfied
  • Utilized customer feedback to improve product offerings
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.

HCL Technologies

TECHNICAL SUPPORT EXECUTIVE
03.2010 - 12.2012

Job overview

  • Worked for Falcon project for US based clients
  • Customer service and troubleshooting network issues
  • Analyzed and developed service goals for in-bound call center
  • Led update and upgrade processes, standardizing user training initiatives
  • Cultivated procedures and standards for system monitoring, investigation and maintenance
  • Supervised technical support staff service operations and assisted with maintenance advisory
  • Developed and implemented training initiatives for new hires
  • Tracked KPIs and created continuous improvement plans
  • Identified key technology defects to streamline problem resolution
  • Installed, configured and maintained computer systems and network connections
  • Maintained servers and systems to keep networks fully operational during peak periods
  • Diagnosed and troubleshot hardware, software and network issues
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Education

Vels University

B.SC from CS
2008

Timeline

Delivery Assistant Manager

State Street
07.2022 - Current

Senior Representative

BNY
06.2019 - 06.2022

SEENIOR ASSOCIATE

TCS
01.2013 - 04.2019

TECHNICAL SUPPORT EXECUTIVE

HCL Technologies
03.2010 - 12.2012

Annamalai University, Chidambaram

Vels University

B.SC from CS

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Sunilraj R