MS project, MS Visio, Powerpoint, Excel
Sunil Ranjan Panda
Project Manager
Noida,UP
Summary
Tech-savvy Project Manager versed in all aspects of project management from inception to completion. Excels in recruiting and talent acquisition, as well as process reengineering and improvement. Track record of on-time rollouts that met all project milestones and surpassed quality expectations.
Overview
3
3
Certifications
16
16
years of post-secondary education
16
16
years of professional experience
Work History
Project Manager
EXL Service
Noida, Uttar Pradesh
01.2019 - Current
- Successfully managed and implemented RPA Project across P&C & F&A Insurance Verticals within budget and agreed FTE benfits
- Modified and directed project plans to meet organizational needs.
- Reined in project costs while meeting key milestones.
- Identified plans and resources required to meet project goals and objectives.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Played active part in solution design.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Project Manager
Grid Infocom Pvt. Ltd.
Gurgaon, Haryana
12.2015 - 12.2018
- Successfully managed and implemented RPA project across Telecom, Banking and shared services across geographies within budget and agreed benefits.
- Initiated projects, managed costs, and monitored performance.
- Modified and directed project plans to meet organizational needs.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Headed project teams specializing in design and launch activities.
Sr. Quality Specialist & Associate Project Manager
Infotech Global (India) Ltd.
Gurgaon, Haryana
12.2007 - 12.2015
- Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
- Lead the QA team and developed QA processes & procedures
- Manage the day-to-day activities of QA team members, including scheduling and managing ongoing projects.
- Played an active role in software testing, following the processes and procedures that they developed and testing new and updated systems for bugs and other issues
Technical Support Specialist
Dell Services
Gurgaon, Haryana
11.2006 - 08.2007
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across time zones.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Recorded and maintained relevant notes for each client and work order.
Technical Support Specialist
HCL BPO
Noida, Uttar Pradesh
06.2005 - 10.2006
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across time zones.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Recorded and maintained relevant notes for each client and work order.
Technical Support Specialist
IBM Daksh
Gurgaon, Haryana
03.2005 - 05.2005
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Recorded and maintained relevant notes for each client and work order.
Education
B.Tech - Mechanical Engineering
J.I.TM
Odisha 05.2000 - 07.2004
HSC - Science Education
D.A.V Model Sr. Secondary School
Odisha 04.1999 - 04.2000
SSC - Science Education
V.S.Vidyalaya
Odisha 04.1986 - 04.1997
Skills
Project Management
undefinedAccomplishments
- Awarded employee of the month twice and team of the month in Grid Infocom Pvt Ld
Software
Undertanding of Uipath & Blueprism
Jira
Project managemnt Tool- Clarizen
Certification
UiPath Business Analyst
Timeline
UiPath Business Analyst
04-2021
Project Manager
EXL Service
01.2019 - Current
Project Manager
Grid Infocom Pvt. Ltd.
12.2015 - 12.2018
Sr. Quality Specialist & Associate Project Manager
Infotech Global (India) Ltd.
12.2007 - 12.2015
Technical Support Specialist
Dell Services
11.2006 - 08.2007
Technical Support Specialist
HCL BPO
06.2005 - 10.2006
Technical Support Specialist
IBM Daksh
03.2005 - 05.2005
B.Tech - Mechanical Engineering
J.I.TM
05.2000 - 07.2004
HSC - Science Education
D.A.V Model Sr. Secondary School
04.1999 - 04.2000
SSC - Science Education
V.S.Vidyalaya
04.1986 - 04.1997
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