Summary
Overview
Work History
Education
Skills
Languages
Personal Details
Affiliations
Timeline
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Sunil Shirsat

203 Vijay Compelx. Near Abhinav School,Sagarli, Dombivali (E)

Summary

Dynamic Front Office Executive with proven expertise in patient registration and billing compliance at Horizone Prime Hospital. Skilled in enhancing customer satisfaction through effective communication and problem-solving. Adept at generating accurate invoices and managing appointment scheduling, ensuring seamless operations in a fast-paced healthcare environment.

Overview

15
15
years of professional experience

Work History

Front Office Executive -OPD Biling

Horizone Prime Hospital
Thane
09.2021 - Current
  • Handle patient registration and generate OPD bills.
  • Collect payments via cash, card, or digital modes.
  • Maintain accurate records of transactions and invoices.
  • Assist patients with billing queries and concerns.
  • Coordinate with doctors and departments for service charges.
  • Achieving high levels of customer satisfaction at each interaction.
  • Prepare daily, weekly, and monthly billing reports.
  • Manage refunds and adjustments according to guidelines.
  • Implement and adhere to healthcare protocols and policies.
  • Monitor and ensure the cleanliness and organization of the OPD area.
  • Manage and schedule patient appointments efficiently.
  • Taking calls from internal and external customers.
  • Responsible for opening and closing shifts on their respective counters.
  • Ensure compliance with hospital policies and government billing standards.

  • Central Government Health Scheme (GGHS) & Ex-Servicemen Contributory Health Scheme.
  • Handle outpatient billing processes for patients covered under the Central Government Health Scheme (CGHS), and the Ex-Servicemen Contributory Health Scheme (ECHS).
  • Verify patient details and treatment information to accurately generate invoices for consultations, diagnostic tests, and other outpatient services.
  • Adhere to CGHS and ECHS regulations, and participate in audits to maintain billing accuracy and compliance with the schemes' guidelines.
  • Assisting patients and beneficiaries with billing inquiries, resolving discrepancies, and providing information about CGHS policies.
  • Maintaining accurate records of CGHS transactions, including patient information, bill details, and payments received.
  • Monitoring and following up on outstanding invoices to ensure timely payment.

Office Assistant

NEHA LULLA JEWELLERY
Mumbai
11.2013 - 07.2019
  • Costing & Invoicing of Jewelry
  • Updating all Information of the diamonds & Gold in software
  • To coordinate incoming and outgoing mail, packages, and deliveries.
  • Maintaining the Relationship with clients
  • Handling Incoming Call & Other Communication
  • Maintaining the Records Of Day to Day Expenses
  • Maintaining Diamonds & Gold Stock
  • Making Invoices
  • Coordination with sales team & Other Department

Back Office Executive

ADFC Pvt. LTD
Mumbai
06.2010 - 12.2012
  • Internal Audit of Auto Loans , Two Wheeler Loans, Commercial Loans
  • Feed Customer Application Form in Finnone Software
  • Checking Credit Volume of Customer
  • Updating all the Files in Fineone Software

Education

Bachelor of Commerce( B.com -

Rajshree Collge Mumabi
Mumbai
10-2009

Skills

  • Patient registration
  • Customer service
  • Invoice generation
  • Data entry accuracy
  • Problem solving
  • communication
  • Billing compliance
  • Appointment scheduling
  • Healthcare protocols

Languages

Marathi, English, Hindi
First Language

Personal Details

  • Date of birth: 4/10/1988
  • Marital status :Married
  • Nationality : Indain
  • Gender :Male

Affiliations

  • Sports
  • Traveling
  • Music

Timeline

Front Office Executive -OPD Biling

Horizone Prime Hospital
09.2021 - Current

Office Assistant

NEHA LULLA JEWELLERY
11.2013 - 07.2019

Back Office Executive

ADFC Pvt. LTD
06.2010 - 12.2012

Bachelor of Commerce( B.com -

Rajshree Collge Mumabi

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Sunil Shirsat