Summary
Work History
Education
Skills
Certification
Work Availability
Timeline
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Sunil Yadav

Sunil Yadav

Senior Account Manager (US Staffing)
Noida

Summary

Confident, versatile management professional with around 10 years of experience in Global Recruitment/US staffing, Resource Management and stakeholder management enhanced by corporate exposure. Experience in Account management, Recruitment delivery, Vendor management, Stakeholder management, Managed team of 50+ people including Account managers, Delivery managers and Recruiters. Dedicated Talent acquisition professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Senior Account Manager

INFOTEK INC
Noida
12.2020 - Current


  • Responsible for New client engagement and key account management in US IT and Non IT Industry.
  • Responsible for getting new business with existing relationships as well as penetrating the accounts and adding new LOB.
  • Tracking new clients in various industries.
  • Building and maintaining relationships with new and old customers on a continual basis through a high volume.
  • Responsible for Client relationships and meeting client expectations.
  • Track weekly calls and appointments.
  • Arrange / Prepare proposals and contracts for clients; effectively represent company at various professional forums / Levels.
  • Ability to negotiate rates / salaries, convince clients within their business areas, whilst ensuring that all processes are followed in line with the agreed methodology.
  • Well-networked in the defined sectors and successful track record of delivery.
  • Good experience in contingent (Contract) staffing as well as FTE (, Time Employment).
  • Aggressive, dynamic, result oriented, good sales aptitude, strong communication skills and interpersonal skills.
  • Outstanding persuasion, negotiation and investigative skills with ability to work effectively.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Collaborated clients to determine company goals and translate goals to individual client needs.

Senior Account Manager

IDC Technologies, Inc
Noida
04.2019 - 09.2020
  • Identifying potential clients and build relations in order to generate business requirement.
  • Working on strategic planning for existing accounts.
  • Responsible for handling a team of Account Managers, Delivery lead and IT Recruiters.
  • Working as a SPOC between Clients & the Organization.
  • Generating requirements from new clients and existing clients.
  • Responsible for getting new leads requirements and maintaining existing clients to enhance business relations.
  • Insure timely submissions and provide all the information to the client which is required for making an end client submission.
  • Follow up with the clients on the progress of the submissions made.
  • Creating and maintaining database of potential Clients.
  • Responsible for end to end IT recruitment process sourcing -Identifying screening short listing interviewing candidates.
  • Identify new business opportunities and responsible for CRM activities, Post sales activities.
  • Set up meetings between client decision makers and company's practice leaders/Director.
  • Follow up with the Clients on regular basis.
  • Strategic planning & execution.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Motivated team members to meet and exceed sales targets.

Client Delivery Manager

Tanisha Systems, Inc
Noida
08.2018 - 04.2019
  • Responsible for handling requirements from US based Clients.
  • Responsible for handling complete recruitment life cycle for Clients in the US including delivery.
  • Thoroughly understand and work on the requirements of the client and guiding the team to work.
  • Analyzing, Screening, & Submitting consultant profiles as per client requirements.
  • Conduct initial screenings, reference checks, negotiate pay rate, relocation, coordinate client interviews and work with the team to close the position.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Fielded customer questions and complaints and rectified issues.
  • Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
  • Engaged customers to discuss business needs and explore opportunities to increase sales.
  • Contacted suppliers and vendors about issues with deliveries of candidates.
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.

Manager

Shiksha Infotech Pvt. Ltd
Noida
12.2017 - 07.2018
  • Managing operations across 2 delivery locations across the globe (USA, India,) with a team strength of over 50 members
  • Responsible for End to End recruitment, Standardization of operations across delivery centers and transformation and innovation of end to end processes
  • Establishes and maintains effective contact with key customers at a strategic level including leading bi- annual review meetings with key staff augmentations clients
  • Leading team of Account Managers, leads, recruiters and guiding them through recruitment process to meet our existing clients IT needs
  • Time to time correspondence and feedbacks to and fro with clients on their needs and our services
  • Developing and maintaining cohesive working relationships with Hiring/ Project managers on current and upcoming projects to resource IT needs
  • Mentor Account mangers/ leads in Full lifecycle recruitment: gathering requirements, prospecting / identifying candidates, screening / qualifying, selling, negotiating, closing, reference checking and initiating background checks
  • Reviewing Daily / Weekly / Monthly reports.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Recruited and hired top performers to add talent and value to department.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

Associate Manager

Business Integra Inc
Noida
09.2016 - 06.2017
  • Domain - IT Recruitment (North America)
  • Managing the complete recruitment life cycle for sourcing the best talent from diverse sources such as job portals, advertisements, etc
  • After identification of manpower requirements
  • Placed high-end technical professionals in the area of Information Technology Industry in contract and full-time positions
  • Responsible for mentoring and providing on-going training and support for new recruiters and serve as a resource for learning and navigating senior technical policies and procedures
  • Managing Full Cycle recruitment of variety of needs in IT and Engineering department for North
  • America
  • Establish business relationships with clients by working closely with the client managers and understanding the need and the expectations from Hiring & Talent Acquisition Managers on their key competitive needs
  • Educate Management on Internal staffing requirements based on client/customer need keeping into
  • Consideration Company sourcing strategies
  • Decipher client Job Specification to technical recruiters before they get started working on them
  • Involved in Load-shedding by allocating Job Requirement to different recruiters
  • Help Resume mining team to create right strings to search specific consultants on different job portals (Dice, Monsters, CareerBuilder, etc.)
  • Create Search Strings, Internet sourcing techniques, Resume
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

Talent Acquisition Specialist

HCLTech
Noida
08.2013 - 08.2016
  • Part of Professional Services set-up for HCL America for north America region to take care of client’s recruitment needs.
  • Handling talent acquisition and business development related activities and other duties with highest integrity in terms of work, performance, company policies and target assigned to us on time to time.
  • Responsible for direct sourcing along to managing the vendors for all requirements.
  • Focusing on retaining of existing vendors and building relationships with new vendors.
  • Ensure good ratio of placement on number of submissions.
  • Experience working in technology skill sets related to IT infrastructure such as Desktop support,Service desk, Infrastructure architect, Security Architect, System Admin, Network Engineer, and Server Admin etc.
  • Focusing on recruiting strategic positions and building relationships with senior level candidates.
  • Directly responsible for Business Units staffing needs in USA.
  • Responsible for entire gamut of recruitment process from understanding the requisition needs, sourcing, screening, arranging Technical & Management panels for scheduling interviews, ensuring the fitment of the selected candidates within the budget and getting the necessary approvals in case of any exceptional cases.
  • Brief candidates about client, project requirements and compensation package.
  • Coordinate interviews at all phases of recruitment process which include setting up Technical interviews for candidates in India and abroad.
  • Utilizing internal referrals, internal database and various internet sources to fill the open demand.
  • Preparing weekly/monthly report and presenting it to the team.
  • Responsible for sourcing, screening, and placing IT professionals in contract and permanent positions for high volume hiring projects and a variety of clients.
  • Resume Search from different available Job Boards, databases, referrals, and social networking.
  • Created and drove talent acquisition and job placement strategies to attract diverse candidates.
  • Reviewed employment applications and background check reports to facilitate hiring process.
  • Sourced and screened candidates for different roles and worked with hiring managers to coordinate interviews, offers and onboarding.

Education

PGDHRM - Human Resources Management

Indira Gandhi National Open University
New Delhi
07.2022 - Current

Bachelor of Social Work - Social Work

Indira Gandhi National Open University
New Delhi
07.2018 - 06.2020

Skills

Strategic Human Resource Planningundefined

Certification

Digital Recruiter Certification - HireVue

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

PGDHRM - Human Resources Management

Indira Gandhi National Open University
07.2022 - Current

Senior Account Manager

INFOTEK INC
12.2020 - Current

Senior Account Manager

IDC Technologies, Inc
04.2019 - 09.2020

Client Delivery Manager

Tanisha Systems, Inc
08.2018 - 04.2019

Bachelor of Social Work - Social Work

Indira Gandhi National Open University
07.2018 - 06.2020

Manager

Shiksha Infotech Pvt. Ltd
12.2017 - 07.2018

Associate Manager

Business Integra Inc
09.2016 - 06.2017

Talent Acquisition Specialist

HCLTech
08.2013 - 08.2016

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