SUNISHA N DANKE
Pune
Summary
An HR professional with a solid foundation in HR Administration, HR Assistance, office administration, business management, and learning & development training, I am driven by a passion for fostering a positive and productive workplace environment. With a postgraduate degree in International Human Resource Management from the University of Strathclyde, I am eager to leverage my skills and experiences to support organizational success. I am actively seeking opportunities to apply my diverse skill set and experiences to make meaningful contributions to an organization. I am enthusiastic about the prospect of collaborating with experienced professionals and continuing my professional growth within a dynamic and forward-thinking company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student/Human Resource Counselor (Trainee Analyst)
Q-spiders- Unit of Test Yantra Software Solutions India, Pvt. Ltd.
08.2021 - 09.2022
- Coordinated communication between candidates and hiring managers and scheduled interviews, leading to a 25% increase in interview show-up rates and a 15% reduction in the hiring team.
- Handled HR Administrative tasks such as data updating and management, managing the inbox, and candidate feedback ensuring a 15% reduction in processing time.
- Identified training needs and delivered soft skills and personality development programs, resulting in a 20% improvement in sales performance and higher employee engagement.
- Improved candidate screening, recruitment, onboarding, and interview techniques, resulting in a 15% increase in the quality of hires.
- Maintained and updated employee records in the HR database, and produced employee documentation, achieving 100% accuracy and zero delays in onboarding.
- Managed the recruitment process such as creating clear and detailed job descriptions, managing job advertisements, handling the company’s social media page by creating engaging content etc.
- Managed tight deadlines in a fast-paced environment resulting in 100% on-time project completion and enhanced team efficiency by 20%.
Office Administrator.
GreenQuest Fin Sol (Former Prime Enterprises)
10.2017 - 05.2021
- Conducted regular audits of data entries, leading to the identification and correction of errors, ensuring100% data integrity
- Resolved client queries efficiently via phone and email, achieving a95% satisfaction rate
- Handled administrative tasks smoothly, including filing, data entry, mailbox management, and updating KYC and databases, resulting in zero backlogs
- Improved data entry accuracy by7% and reduced document retrieval time by20% by implementing a new document management system
- Increased client retention rate by4% through targeted follow-up and personalized engagement strategies
- Maintained and updated client databases, ensuring100% data accuracy and compliance with data management protocols
- Onboarded an average of15 new clients monthly, contributing to an annual20% growth in the client base
Education
Master of Science - International Human Resource Management (CIPD Accredited)
The University of Strathclyde.
Glasgow, The UK.09.2023
BBA - International Business (BBA IB)
MES Garware College of Commerce, Pune.
Pune, India11.2020
Skills
- IT Skills: MS Office (Word, Excel, Outlook, PPT), Workday Software, Tally ERP9, SAP ERP
- Soft skills: Communication skills (Verbal & Written), Presentation skills, administrative skills, Interpersonal skills, time-management skills, Organizational and analytical skills, problem-solving skills, Customer Service, and Business Management skills
Certification
Certified Tally Course (Level1&2), Digital Proficiency Course by Capgemini, Financial Market Crash course, German (A1 and A2), Mini MBA in HR, Share Market Exposure, Soft Skill & Development Certification, SAP ERP- Great Learning, Workday- Coursera.
LANGUAGES:
English (Fluent), Marathi (Fluent), Hindi (Fluent), German (Intermediate).
Timeline
Student/Human Resource Counselor (Trainee Analyst)
Q-spiders- Unit of Test Yantra Software Solutions India, Pvt. Ltd.
08.2021 - 09.2022
Office Administrator.
GreenQuest Fin Sol (Former Prime Enterprises)
10.2017 - 05.2021
Certified Tally Course (Level1&2), Digital Proficiency Course by Capgemini, Financial Market Crash course, German (A1 and A2), Mini MBA in HR, Share Market Exposure, Soft Skill & Development Certification, SAP ERP- Great Learning, Workday- Coursera.
Master of Science - International Human Resource Management (CIPD Accredited)
The University of Strathclyde.
BBA - International Business (BBA IB)
MES Garware College of Commerce, Pune.
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