Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
SUNIT FENN

SUNIT FENN

OPERATIONS & MANAGEMENT
Bangalore

Summary

Accomplished Manager driven to optimize processes and improve team productivity. Successful background of achievement in Computer Hardware over 13 year career. Experienced Manager focused on improving business. Entrepreneurial and hardworking mindset. Dedicated to expanding operations, delivering practical solutions and capitalizing on market trends. Results-driven Manager adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach. Ready to bring 40 years of experience to new role.

Overview

31
31
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Managing Partner

Catalyst Salon & Spa
Thiruvananthapuram
08.2008 - 09.2023
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.
  • Established and implemented business procedures and process improvements.
  • Increased revenue with successful promotional strategies and reductions in costs.
  • Reduced labor costs per year by reworking schedules, operations standards and workflow.
  • Managed salon scheduling ofservice and customer services.
  • Directed strategic initiative that improved team productivity .

Operation Head

Ultimax
Bangalore
02.2023 - 06.2023
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Business Manager - India Operations

ADS Worldwide / Checkpoint Systems
New Delhi
08.2005 - 11.2007
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Assisted with hiring process and training of new employees.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Managing Partner

Gateway Systems
Thiruvananthapuram
04.1992 - 03.2004
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.
  • Established and implemented business procedures and process improvements.
  • Increased revenue with successful promotional strategies and reductions in costs.
  • Reduced labor costs per year by reworking schedules, operations standards and workflow.
  • Managed business scheduling and customer service.
  • Directed strategic initiative that improved team productivity.
  • Researched and wrote contracts, agreements and proposals.

Education

Bachelor of Arts - History

Mar Ivanios College
Thiruvananthapuram
06.1981 - 03.1984

Skills

    Customer Service

undefined

Timeline

Operation Head

Ultimax
02.2023 - 06.2023

Managing Partner

Catalyst Salon & Spa
08.2008 - 09.2023

Business Manager - India Operations

ADS Worldwide / Checkpoint Systems
08.2005 - 11.2007

Managing Partner

Gateway Systems
04.1992 - 03.2004

Bachelor of Arts - History

Mar Ivanios College
06.1981 - 03.1984
SUNIT FENNOPERATIONS & MANAGEMENT