Accomplished Administrative Assistant at SmartFirmIT, adept in Office Administration and fostering strong client relations, significantly improved onboarding efficiency. Excelled as a Senior Technical Solution Engineer at Quatrro Global Services, leveraging exceptional troubleshooting skills and customer service to enhance technical support outcomes. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years and 8 months of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.