Certificates in Pedagogy and Domain Training from Singapore ITEs
Sunita Boro
Assistant Professor
Kamrup,Assam
Summary
To work with an organization where innovation and excellence is the way of life, where my full potential will be explored and where I will get ample scope for development where my more than eight years of industry and academic work experience will be utilized
Overview
3
3
Work History
General Supervisor of Operations RL 9
The Oberoi group of hotels and resorts
- Worked in operation (Food and beverage) in the level of RL-9 (Pay role) at “The Oberoi group of hotels and resorts”, A five star luxury property, Nariman Point, Mumbai.
- Conducted performance evaluations for staff, providing constructive feedback to promote individual improvement.
- Streamlined operational processes by implementing efficient systems and procedures, resulting in increased productivity.
- Enhanced employee performance through regular training sessions and ongoing skill development.
- Led process improvement initiatives by identifying areas of inefficiency and implementing targeted solutions.
F&B sales assistant
Taj group of hotel and resorts
- Worked as F&B sales assistant at "Taj" group of hotel and resorts for one year, Mumbai.
- Increased sales by building strong customer relationships and providing excellent service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
F&B Course trainer
Mangaldoi (Assam Skill University)
- Worked as a F&B Course trainer for the pilot project, Mangaldoi (Assam Skill University).
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Monitored participant workflow and behaviors throughout training process.
- Tracked attendance and evaluated progress for assigned trainees.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Assistant Professor (Working Till Date)
Edu Pvt. Limited (A hotel Management College)
- Working with Edu Pvt. Limited (A hotel Management College) as a Assistant Professor, Shillong
- Created materials and exercises to illustrate application of course concepts.
- Mentored students and communicated internship and employment opportunities.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
- Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
- Built strong rapport with students through class discussions and academic advisement.
- Inspired critical thinking skills among students by fostering a learning environment that encouraged open-mindedness, curiosity, and intellectual exploration.
Lecturer cum PRO
IIMR Institute
- Worked at IIMR Institute as a Lecturer cum PRO
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
Education
B.Sc - Hotel Management Catering Technology and Tourism
International Institute of Management and Research
Guwahati, AssamMaster Degree - Tourism and Travel Management
North Eastern Hill University
Shillong, MeghalayaNorth Eastern Hill University PhD Pursuing
04.2001 -
Skills
Success oriented team player
Certification
Pedagogy, ITE Education Services, Singapore Campus, Government of Assam, India
PhD Research Fellow
North Eastern Hill University, Meghalaya, India, under the supervision of Prof. Saurabh Kumar Dixit
Diploma
Advanced Computer Application, Assam, India
Fellowship
National Fellowship award for Schedule Tribe for PhD (Offered)
Personal Information
- Place of Birth: Assam
- Height: 158 cm
- Date of Birth: 03/11/92
- Gender: Female
- Nationality: Indian
- Religion: Hinduism
Research Papers
- A Study on the influence of FooodPorn Imagery in Social Media Marketing and Consumer Behavior, IIMS Journal of Management Science, Sage Publication
- Examining Opportunities for And Global Environmental Challenges in Nature-Based Tourism: Sustainable tourism in a Changing, Indexed by Scopus
- An Analysis of marketing strategy of Tourism through skill development in Hospitality, South India Journal of Social Sciences (UGC Care Listed Journal)
Attended Events
- Symposium on Community Based Tourism, IIM Shillong
- Conference at Mizoram University, Mizoram University
- GHTC conference at NEHU Shillong, NEHU Shillong
- Research Paper abstract at ICMEPSL-2023, Kullu, Himachal Pradesh
- Bodoland International Knowledge Festival, BTR region of Assam
- Fifth International conference on Sustainable Development Goals and Tourism -SDGT 2024, Lovely Professional University
- International conference on “Sustainable Models and Paradigms for Future of World Tourism and Hospitality Sector: Innovations, Challenges and Opportunities”, HNB Garhwal University, Srinagar (Garhwal) Campus, Uttarakhand, India
- Webinar on Writing High-Quality Manuscripts and publishing Research, Emerald Publishing
- CRiT Summer School on Tourism & SDGs, Centre for Research and Innovation in Tourism (CRiT), Taylors University
References
- Prof. Saurabh Kumar Dixit, Professor and founding head of the department, N.E.H.U Shillong, saurabhdixit@nehu.ac.in, http://www.nehu.ac.in
- Mr. Ram Pratap Yadav, Bar Server, I con of The Seas, US Based, (+91) 9167339453, yram5420@gmail.com
- Mr. Tanmay Vaidya, Director of Operations, Marriott International, Columbia
Currently Residing
North Eastern Hill University Campus Qarter (Bamboo Cottage), Meghalaya, India
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
North Eastern Hill University PhD Pursuing
04.2001 -
B.Sc - Hotel Management Catering Technology and Tourism
International Institute of Management and Research
Master Degree - Tourism and Travel Management
North Eastern Hill University
General Supervisor of Operations RL 9
The Oberoi group of hotels and resorts
F&B sales assistant
Taj group of hotel and resorts
F&B Course trainer
Mangaldoi (Assam Skill University)
Assistant Professor (Working Till Date)
Edu Pvt. Limited (A hotel Management College)
Lecturer cum PRO
IIMR Institute
Similar Profiles
ASINTA TANTIASINTA TANTI
Food and Beverage Supervisor at Trident Hyderabad, Oberoi group of Hotels and ResortsFood and Beverage Supervisor at Trident Hyderabad, Oberoi group of Hotels and Resorts
Hitesh PantHitesh Pant
EXECUTIVE SOUS CHEF at THE OBEROI GROUP OF HOTELS AND RESORTSEXECUTIVE SOUS CHEF at THE OBEROI GROUP OF HOTELS AND RESORTS
Avinash JamwalAvinash Jamwal
Senior Waiter at Justa Hotels & ResortsSenior Waiter at Justa Hotels & Resorts
AHADUZZAMAN KHANAHADUZZAMAN KHAN
Senior Accounts Officer at UNIVERSITY OF SCIENCE & TECHNOLOGY, MEGHALAYASenior Accounts Officer at UNIVERSITY OF SCIENCE & TECHNOLOGY, MEGHALAYA
Sukanya GogoiSukanya Gogoi
Social Media Executive at BrandAxisSocial Media Executive at BrandAxis