Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
References
Timeline
Generic
Sunita Chakma

Sunita Chakma

Vill- Thandapani, Barlangfer, Diphu, Karbi Anglong, Assam

Summary

Dedicated Housekeeping Associate with Marriott Hotels and Resorts, skilled in cleaning procedures and guest services. Proven ability to maintain high cleanliness standards and efficiently resolve guest requests. Recognized for attention to detail and effective team collaboration, ensuring a welcoming environment and enhancing guest satisfaction. Committed to continuous improvement through training participation.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Housekeeping Associate

Marriott hotels and resorts
Jaisalmer
02.2024 - Current
  • Maintained cleanliness and organization in guest rooms and common areas.
  • Followed safety protocols while using cleaning chemicals and equipment.
  • Assisted with laundry operations, ensuring timely delivery of fresh linens.
  • Responded promptly to guest requests for additional amenities or services.
  • Collaborated with team members to meet high standards of cleanliness.
  • Participated in training sessions to improve cleaning techniques and procedures.
  • Assisted colleagues with tasks as needed in order to meet tight deadlines.
  • Delivered requested items quickly and efficiently directly to guests' room doors.
  • Assisted guests with directions or information regarding local attractions or facilities upon request.
  • Maintained the cleanliness of guest rooms, guest corridors, and public areas.
  • Cleaned guest rooms and bathrooms, including vacuuming carpets, dusting furniture and fixtures, making beds with fresh linens, replacing towels and amenities.
  • Reported any maintenance issues found during housekeeping duties immediately to supervisor for resolution.
  • Inspected guest rooms on a daily basis to ensure they are up to the hotel's standards of cleanliness.
  • Verified that lost-and-found items were logged accurately before being sent offsite for storage.
  • Checked out departing guests' rooms ensuring everything is left in good condition.

Education

GED -

Diphu Government College
Diphu

Higher Secondary -

Diphu Government College
Diphu

10th -

Chandrasing Teron High School
Diphu

Skills

  • Cleaning procedures
  • Laundry operations
  • Guest services
  • Room inspections
  • Time management
  • Attention to detail
  • Team collaboration
  • Problem resolution
  • Maintenance reporting
  • Training participation

Certification

  • Post Graduate Diploma in Computer Application
  • Agents certification of Life insurance corporation of India

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Assamese
Intermediate (B1)
B1
Bengali
Intermediate (B1)
B1

Hobbies

  • Travelling
  • Listening to music

References

References available upon request.

Timeline

Housekeeping Associate

Marriott hotels and resorts
02.2024 - Current

GED -

Diphu Government College

Higher Secondary -

Diphu Government College

10th -

Chandrasing Teron High School
Sunita Chakma