Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sunita Khatri

Sunita Khatri

Bengaluru

Summary

Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.

Overview

7
7
years of professional experience

Work History

HR Business Partner

Concentrix
Bengaluru
12.2023 - Current
  • Conducted onboarding sessions for new hires across various teams.
  • Facilitated communication between employees and management on HR matters.
  • Assisted in developing training programs for employee skill enhancement.
  • Supported managers during disciplinary action meetings by providing guidance on legal implications of decisions made.
  • Provided HR advice to managers on workforce planning, talent management, and organizational development.
  • Conducted performance reviews, managed employee relations issues, and provided guidance on policies and procedures.
  • Collaborated with department leaders to address employee relations issues.
  • Implemented HR policies to promote a positive workplace culture.

Lead Trainer

Concentrix
Bengaluru
11.2022 - 11.2023
  • Facilitated onboarding programs to integrate new hires effectively.
  • Evaluated training effectiveness using participant feedback and assessments.
  • Collaborated with management to identify training gaps and opportunities.
  • Implemented best practices in training delivery across various departments.
  • Mentored junior trainers to improve instructional techniques and confidence.
  • Maintained up-to-date knowledge of industry trends and training methodologies.
  • Provided feedback to participants regarding their performance during the training sessions.
  • Developed, implemented and evaluated training programs for employees.
  • Conducted hands-on training sessions to enhance employee skills and knowledge.
  • Analyzed data from surveys, interviews, tests and other sources to evaluate effectiveness of instruction methods used.
  • Established relationships with vendors providing external services such as software applications or technical support.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Actively participated in professional development activities such as conferences or seminars.
  • Prepared reports summarizing results of evaluation activities conducted by trainers.

Executive- Capability Develoment

Firstsource Solution Pvt Limited
Bengaluru
06.2018 - 10.2022
  • Led cross-functional teams to enhance service delivery and client satisfaction.
  • Developed strategic initiatives to optimize operational efficiency across processes.
  • Managed client relationships, ensuring effective communication and issue resolution.
  • Facilitated training sessions for staff to improve performance and service standards.
  • Organized and facilitated regular meetings with senior management teams.
  • Created and maintained relationships with key stakeholders.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Formed and sustained strategic relationships with clients.

Education

BBA -

Rabindranath Tagore University

Skills

  • Employee relations
  • Conflict resolution
  • Problem solving
  • Organizational development
  • Retention strategies
  • Employee engagement
  • Employee wellness
  • Labor relations
  • Performance appraisals
  • Onboarding processes
  • Global HR experience
  • Career development
  • Employee surveys
  • Exit interviews
  • Stakeholder management
  • Internal communications
  • Payroll management
  • Coaching leadership
  • Employee retention
  • Work culture enhancement
  • Reviewing compliance
  • HR policies development
  • Managing employee relations
  • Improving employee engagement
  • Problem-solving abilities
  • Employee wellness programs

Languages

English, Hindi, Nepali, Dzongkha
First Language

Timeline

HR Business Partner

Concentrix
12.2023 - Current

Lead Trainer

Concentrix
11.2022 - 11.2023

Executive- Capability Develoment

Firstsource Solution Pvt Limited
06.2018 - 10.2022

BBA -

Rabindranath Tagore University

Similar Profiles

CREATE PROFILE
Sunita Khatri