Sunith Panth
Project Manager
Bengaluru City,KARNATAKA
Summary
Strategic Professional Services Manager possessing 18 years of IT project management and business acumen. Aiming to leverage new technologies and implement them to meet customer demands, cut wasteful spending, deliver services faster and stay agile in an ever-changing business landscape.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Manager - Professional Services
Vision-Box India Pvt Ltd
Bengaluru City
01.2019 - 01.2024
- Liaised between business and technology units to manage delivery schedules for applications.
- Developed suggestions for technical process improvements to optimize resources.
- Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
- Evaluated customer impact risk, reputation risk and regulatory risk.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities
- Managed deliverable estimates, negotiated resource conflicts and allocated resources.
- Assisted product owners with prioritization of backlogs.
- Increased employee productivity by 70% through training and mentorship.
- Communicated project status, delivering audience messages, and change management with clients.
- Designed, implemented and monitored integration between applications while coordinating updates and developing test cases
- Managed implementation of new technological improvements resulting in increased efficiency
- Analyzed project-related information and made recommendations based on discoveries
- Prepared status charts for daily management meetings in Excel and PowerPoint
- Communicated project status, delivering audience messages, and change management with clients
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
- Recruited and trained IT team members
Product Owner
ExperisIT
Bengaluru City
08.2017 - 12.2018
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Allocated and approved team resource usage.
- Analyzed customer feedback to identify areas for improvement.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Focused on building critical features up front in order to identify constraints and technical challenges.
Product Owner
MetricStream
Bengaluru City
01.2016 - 06.2017
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Allocated and approved team resource usage.
- Analyzed customer feedback to identify areas for improvement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Business Analyst Manager
IMS Health
Bengaluru City
02.2014 - 12.2015
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Identified patterns and trends in large data sets and provided actionable insights.
- Created data models to support decision-making processes.
- Collaborated with stakeholders to identify business needs and data sources.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Generated standard and custom reports to provide insights into business performance.
- Utilized data visualization techniques to present and explain complex data sets.
- Generated ad-hoc reports to evaluate specific business requirements.
Business Analyst
MetricStream
Bengalure
11.2012 - 02.2014
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Performed gap analysis to identify areas of improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Collaborated with stakeholders to define project objectives and criteria.
- Executed analysis of risks and identified risk mitigation strategies.
Business Analyst
Tata Consultancy Service
Bengaluru City
08.2010 - 10.2012
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Sr. Software Engineer – Development of Enterprise HRMS Application, Order Management Systems (E-Commerce), Sale Order Processing and ITIL Ticketing Tools
Wipro Technologies Pvt Ltd
Bengaluru City
12.2005 - 08.2010
- Trained and mentored junior developers and engineers, teaching skills in Classic ASP, SQL, .Net & VB.Net and working to improve overall team performance.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Migrated in-house developed HRMS application having 3,00,000 employee data successfully to SAP HRMS module in record time of 4 months.
Education
Master of Computer Applications (MCA) - Master Of Computer Applications
The Oxford College Of Bangalore University
Bengaluru City 01.2002 - 01.2005
Bachelor of Science - BSc Electronics
Bangalore University
Karnataka 01.1999 - 01.2002
Skills
Project Management
Strategic Planning
Data Analytics
Business Performance Reporting
Quality Assurance Testing
Enterprise Software Implementation
Business Process Analysis
Past Experience
- Experience in functional consulting in areas of SCM & CRM, Blockchain Architecture and Governance, Risk & Compliance
- Experience in areas of Process Optimization and Lean Sigma
- A track record of execution, accountability, and delivering with excellence through adapting/implementing changes in the Process and Operational Strategies
- Experience in implementing strategies for CMMI Level 3 process areas using models & ISO 27001 & 20001 standards and Project Management practices across the organization.
- Sound grasp of MS Office suite, MS Projects, Visio, Seibel CRM, MetricStream GRC Suite, .Net framework & SQL Server 2000
- Proven Leadership, collaboration & analytical skills with proficiency at grasping new concepts quickly and utilizing the same productively.
Competency Scan
Coordinating across departments providing inputs for process control & ensuring end to end compliance. Reviewing existing systems and business requirements and facilitating the implementation of new systems/ processes, in line with the regulation framework. Plan and Execute IT Department Audits, Analyze IT Controls & Policies. Report non-conformances found during the audit and co-ordinate with Auditee’s for completing the Audit and closing the gaps. Collaborate with the Organization / Client for developing and maintaining audit goals and implement improvement plans., Initiating and sustaining efforts for bettering Customer Satisfaction through regular relationship calls, identifying & conducting consultation sessions for customers., Setting up, stabilizing processes and ensuring smooth commencement of operations. Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Periodical meetings with Management & Team members to discuss the Teams’ progress/achievements and presenting an Analysis of the Process output and Service Improvement plans (SIP). Disseminating information to Team Members. Coordinating team meetings & driving the mentoring initiatives to increase process knowledge and subsequent productivity., Planning audit targets, monitoring numbers and achievement of overall targets. Work with each IT Auditors to develop plans to ensure compliance. Handling a team of 6 Auditors. Interacting with Auditee’s to plan manage the controls and evaluate the progress as well as coaching them regularly.
Certification
Certified on Blockchain Essentials - 2018
Organizational Chronicle
- Vision-Box India Pvt Ltd, Bangalore, 01/2019, onwards, Domain: Project / Technical Manager – Biometric Border Security Systems
- ExperisIT, Bangalore, 08/2017, 12/2018, Domain: Product Owner – Seibel CRM
- MetricStream, Bangalore, 11/2012, 02/2014, Domain: Product Owner – Governance Risk & Compliance
- MetricStream, Bangalore, 01/2016, 06/2017, Domain: Product Owner – Governance Risk & Compliance
- IMS Health, Bangalore, 02/2014, 12/2015, Domain: Business Analyst – Business Intelligence for Pharma
- Tata Consultancy Service, Bangalore, 08/2010, 10/2012, Domain: Business Analyst – Governance Risk & Compliance
- Wipro Technologies Pvt Ltd, Bangalore, 12/2005, 08/2010, Domain: Sr. Software Engineer – Development of Enterprise HRMS application, Order Management Systems (E-Commerce), Sale Order Processing and ITIL Ticketing Tools
Career Conspectus
Over 16 Years of IT experience in multiple roles with exposure to all aspects of the information technology landscape. My recent experience is on the implementation of Border control systems and Biometric systems for a seamless contactless travel experience. As a Project / Technical Manager, I have successfully implemented Biometric Border Control systems at Fiumicino Airport (Rome), Hamad International Airport at Doha, and now at Kempegowda International Airport Bangalore India [DIGIYATRA].
Accomplishments
- Turned the BIAL POC into a Project Contract (DIGIYATRA) worth 50 million Euros.
- Turned the Italy POC into a Project Contract worth 12 million Euros.
- Turned the Qatar POC into a Project Contract worth 13 million Euros.
- Created data model based on Rx prescription to analyze prescription trends in certain geographies. This model helped pharma sales reps with increased market penetration by 5%.
- Successfully implemented Supplier Governance and Conflict Mineral Compliance modules at Apple Inc.
Timeline
Manager - Professional Services
Vision-Box India Pvt Ltd
01.2019 - 01.2024
Product Owner
ExperisIT
08.2017 - 12.2018
Product Owner
MetricStream
01.2016 - 06.2017
Business Analyst Manager
IMS Health
02.2014 - 12.2015
Business Analyst
MetricStream
11.2012 - 02.2014
Business Analyst
Tata Consultancy Service
08.2010 - 10.2012
Sr. Software Engineer – Development of Enterprise HRMS Application, Order Management Systems (E-Commerce), Sale Order Processing and ITIL Ticketing Tools
Wipro Technologies Pvt Ltd
12.2005 - 08.2010
Master of Computer Applications (MCA) - Master Of Computer Applications
The Oxford College Of Bangalore University
01.2002 - 01.2005
Bachelor of Science - BSc Electronics
Bangalore University
01.1999 - 01.2002