SUNITHA GUNTUKA

Project 1 # Servicing Applications

• Contributed to development and support of applications including Chase Online CSR, TMMCSR, HMMCSR, Payment Optimizer, PEGA applications, Esignature, and Kana.
• Managed application development, support, production issue analysis, and code fixes.
• Monitored applications, identified production issues, and executed code fixes to ensure operational stability.
• Enhanced project code and ensured smooth application operations.
• Used Splunk, Dynatrace, and Grafana to monitor and create dashboards for application health.
• Automated daily health checks and developed shell scripts on Linux to streamline monitoring processes.
• Handled production issues in Gaia and GKP environments, including working with GKP commands.
• Performed ServiceNow change management, and incident management activities and managed GitHub and bitbucket version control.
• Technologies Used: Java, HTML, CSS, GKP, Spring boot, Apache Tomcat, Shell Scripting, Splunk, Dynatrace, Grafana, Gaia, MySQL

Project 1 # Branch Ops Applications

• Setting up the splunk and dyntrace monitoring tools from scratch the various applications like BPGIS monthly job, BMD, Connectus and Connectus ARM applications.
• Splunk alerts and dynatrace alerts setup to proactively working on the issues to not to impact the customers.
• Successfully migrated for the Teradata to Snowflake data migration for the various projects.
• Worked on AWS terraform modules for the Notary application. Closed the HLM and Farms breaks for the applications
• Working on servicenow low code platform for the script writing, forms and workspace creations.

• Developed a Direct Carrier Billing (DCB) system used by Maxis subscribers for purchasing digital products and services.
• Managed backend logic, ensured application stability through proactive monitoring and prompt issue resolution.
• Developed backend logic and monitored the Direct Carrier Billing (DCB) system for Maxis subscribers.
• Conducted issue resolution and root-cause analysis, implementing code fixes to enhance system reliability.
• Conducted unit testing, and system integration testing, and resolved identified issues.
• Utilized SVN for code version control and employed Linux for log capture and cron job management.
• Served as primary contact for Maxis project
• Utilized technologies including Core Java, JDBC, Servlets, and others for project development

• Developed the Visitor Management System using Spring, Hibernate, JSP, and MySQL.
• Developed visitor management system using Spring, Hibernate, and MySQL, streamlining visitor tracking for organizations.
• Designed and implemented backend logic, developed service classes and created user interfaces with JSP, HTML, CSS, and JavaScript.
• Executed database queries for data retrieval, ensuring seamless application functionality and user experience.
• Technologies Used: Java, Spring, Hibernate, JSP, HTML, CSS, JavaScript, MySQL