Sunitha Polam
Hyderabad
Summary
Dynamic finance professional with extensive experience at [Previous Employer], excelling in accounts payable management and vendor relationship management. Proven track record in financial analysis and process improvement, leveraging SQL and SAP to enhance operational efficiency. Strong organizational skills and analytical thinking drive successful outcomes in invoice processing and vendor reconciliation.
Overview
6
6
years of professional experience
Work History
Management Trainee
07.2024 - Current
- Primarily responsible for planning and managing Accounts Payable day-to-day activities; this includes responsibility for the team's delivery of service level standards, and deliverables.
- Address operational challenges, escalations, and technical issues promptly to avoid disruptions.
- Monitored individual performance metrics, providing timely and constructive feedback for continuous improvement; ensured rigorous compliance with internal controls, policies, and procedures, to maintain operational integrity.
- Developed comprehensive process maps, crafted detailed process documentation and SOPs, and conducted regular team meetings to facilitate discussions on team performance and foster a collaborative work environment.
- Conducted the meeting with employees regularly, focusing on issues and resolve the issues.
- Took responsibility for ensuring the team met customer SLAs, and implemented effective cross-training initiatives.
- Acted as the point of contact for 1st level escalations from customers, resolving issues promptly and maintaining client satisfaction; engaged in weekly team meetings with the management team, providing updates and insights for strategic decision-making.
- Conducted regular calls with clients to identify gaps in business processes and address customer concerns; encouraged and led the team towards continuous improvement in processes, fostering a culture of innovation and efficiency.
Process Specialist - SME
08.2022 - 06.2024
- Team player of a team that is handling ANZ regions in Payments.
- Reviewed the team performances and provide feedback accordingly.
- Supporting team activities assigned by the manager.
- Working on urgent requests received from the vendor.
- My role is to report to the Operations Lead of Accounts Payable.
Process Developer
08.2021 - 07.2022
- Vendor Management: Maintain relationships with vendors, resolve any discrepancies, and handle vendor enquiries.
- Reconcile accounts payable transactions, ensuring accuracy between invoices, purchase orders and payments.
- Maintain organized and accurate records of invoices, payments, and related documentation.
- Taken up various responsibilities in AP preparation of ageing report and chasing with helpdesk and respective PO requesters to get the resolutions for the open invoices.
- Calling vendors to reduce the aged rejection count in the rejection report, this will be published on a weekly basis.
- Cross-functional collaboration: Work with procurement, finance, and other departments to ensure smooth payment processes.
- Cash flow management: Monitor cash flow related to payables, optimizing payment timing while maintaining relationships.
- Perform vendor reconciliations based on the outstanding statement from the vendor, and provide the status of the balance.
- Assisted in the preparation of financial models and forecasts to support business decision-making processes.
- Assist with internal and external audits by providing necessary documentation and explanations.
- Collaborate with internal departments, and vendors to resolve issues and answer enquiries promptly.
- Providing training to the new joiners and explaining to them about the business.
- Identifying key issues in the process and discussing them with vendor managers to develop the process.
- Maintain organized and accurate records of invoices, payments, and related documentation.
- Find out new vendors and discrepancies in the vendor master, and coordinate with vendors.
- Handling vendor queries within assigned regions.
- Invoice processing for various goods and services for different regions, as part of the Centre of Practice.
- Manage and consolidate production reports, and ensure there are no TAT misses.
Responsibilities in Record to Report
10.2019 - 08.2021
- Prepare journals at the end of the month after analysis of prepaid & accruals account etc.
- Prepare monthly closing calendar and discuss the status of activities with client Every day in close.
- Execute internal controls and checks as part of the process and performing task with Accuracy and timelines.
- Supervise intercompany reconciliation status and do vital follow up with relevant team to get Variances resolved before month end.
- Daily bank reconciliations and clearing. Identify open items and take it up with relevant Team to get closure before month end to ensure no open items after the closing.
- Build payment proposal & review exceptions in SAP.
- Perform duplicate payment check, perform quality checks on payment proposal and review.
- Critical and month end activities to ensure no open items after the closing.
Education
Master of Business Applications (MBA) -
Jawaharlal Nehru Technological University
Karimnagar, TS01.2019
Bachelor of commerce (B.COM) -
Satavahana University
Karimnagar, TS01.2017
Skills
- SQL and SAP
- Coupa and BlackLine
- Accounts payable management
- Vendor relationship management
- Microsoft Office proficiency
- Invoice processing and payments
- Help desk support
- Vendor reconciliation
- Financial analysis and reporting
- Organizational skills
- Process improvement strategies
- Analytical thinking
- Training and facilitation
Languages
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Telugu
Proficient (C2)
C2
Timeline
Management Trainee
07.2024 - Current
Process Specialist - SME
08.2022 - 06.2024
Process Developer
08.2021 - 07.2022
Responsibilities in Record to Report
10.2019 - 08.2021
Master of Business Applications (MBA) -
Jawaharlal Nehru Technological University
Bachelor of commerce (B.COM) -
Satavahana University