Sunitha Thummalapally
Hyderabad
Summary
Aspiring for challenging assignments in the field of testing and wish to achieve high career growth through a continuous learning process and prove to be an asset for the organization.
Overview
9
9
years of professional experience
Work History
Back Office Executive
The Smart Investors Financial Services
Hyderabad
05.2012 - 04.2021
- Maintained filing systems to organize operations and administration records.
- Researched, compiled and analyzed information and data to assist in decision-making.
- Assisted in training new employees on back office procedures.
- Maintained accurate financial records including invoices, payments, receipts and other transactions.
- Organized filing systems for easy retrieval of documents when needed.
- Totally responsible for the day to day operation which includes activities like investments,redemptions, and claim on insurance, filling the application form, collecting the application forms from the customers.
- Able to handle all customer queries end-to-end.
- Interacting with the investors through email process and outbound process in different campaigns to solve their service issues..
- Educating the clients to choose the most suitable financial products in investments such as insurance.
- Having updated information with regard to new financial products and changes in the market.
- Maintaining a track record of the clients on a regular basis.
- Sending status statements to customers on their investments periodically.
Education
BTech - Electrical, Electronics And Communications Engineering
Avanthi Institute Of Engineering And Technology
05-2011
Skills
- Selenium
- Java
- Maven
- TestNG
- Jenkins
- GIT
- Manual
- JIRA
- Functional Testing - Smoke, Sanity, Regression, Integration etc
Trained
- Good understanding of software development life cycle (SDLC) and involvement in Software Testing Life cycle (STLC).
- Knowledge in sprint planning and sprint review meets, daily scrum calls.
- Good understanding in creating and managing Test Scenarios and Test Cases.
- Good knowledge on core java
- Expertise in selenium with java, testng, and maven
- Good knowledge in writing automation scripts using selenium and TestNG
- Having good knowledge on Jira, Basic knowledge on GIT and Jenkins.
- Competent in Integrated, System, Regression Testing.
- Capable in performing Smoke and Sanity testing.
- Trained in Manual Testing.
- Interactive and ability to work with cross- functional teams
- Good Team player and have ability to work independently in a time sensitive environment
- Ability to work as a team with Business Analysts, Developers for analyzing business specifications
Timeline
Back Office Executive
The Smart Investors Financial Services
05.2012 - 04.2021
BTech - Electrical, Electronics And Communications Engineering
Avanthi Institute Of Engineering And Technology
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