Sunitha Venkatesh
Program Management Specalist
Chennai
Summary
Accomplished Project Manager with a proven track record at Walmart Global Technologies, enhancing business performance through expert scope management and strategic business analysis. Spearheaded AI integration and quality improvement initiatives, achieving significant operational efficiencies. Demonstrates strong technical understanding and project planning skills, ensuring project success and stakeholder satisfaction. Resourceful Project Manager with 11 years of expertise in organizing business operations and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Project Manager, PMO
Walmart Global Technologies
07.2023 - Current
- Managed end-to-end AI project life cycles, from initial research and data collection to model training, evaluation, and implementation, ensuring successful project delivery.
- Collaborated with cross-functional teams to define project requirements, integrate AI solutions with existing systems, and align outcomes with business objectives.
- Implemented AI-driven analytics to derive actionable insights, optimise decision-making processes, and improve overall business performance.
- Conducted experiments and prototyping for new AI technologies, evaluating their potential impact and scalability within the organisation.
- Monitored and fine-tuned AI models to improve accuracy and performance,using techniques such as hyper parameter tuning and performance metrics analysis.
- Presented AI project outcomes and insights to stakeholders, translating complex technical concepts into clear, actionable recommendations.
- Developed and maintained documentation for AI projects, including project plans, technical specifications, and user guides, to support knowledge sharing and project continuity.
Resource Management Analyst
Walmart Global Technologies
07.2023 - Current
- Optimized resource allocation by developing and implementing strategies to effectively utilize personnel, equipment, and budget, ensuring project success and operational efficiency.
- Forecasted and planned resource needs, analyzing project requirements and capacity to allocate resources appropriately and avoid shortages or overages.
- Coordinated with cross-functional teams to identify resource requirements and manage the scheduling of personnel and equipment to align with project timelines.
- Monitored and tracked resource utilization, using management tools and software to ensure resources were used efficiently and adjusting allocations as needed.
- Implemented resource planning tools and methodologies to streamline allocation processes, improve accuracy, and enhance visibility into resource availability.
- Conducted resource audits to evaluate current utilization, identify inefficiencies, and develop action plans to optimize resource use and reduce waste.
Program Manager
Walmart Global Technologies
10.2020 - Current
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Quality Lead
Amazon
10.2016 - 11.2018
- Promoted continuous quality improvement and fostered innovative processes, significantly enhancing team quality deliverables and productivity.
- Led notable projects including competitor seeding, product seeding, and integrating new competitors into the business strategy. Handled first-level escalations from business units and stakeholders.
- Executed Kaizen projects and pursued certifications in DIMAC and Total Productive Maintenance (TPM), driving continuous improvement and quality maintenance initiatives.
- Directed FMEA sessions to identify and mitigate potential risks, prepared team goal metrics, and generated productivity and accuracy reports.
- Developed and implemented strategic business plans to achieve goals and maintain a competitive edge in the market.
- Managed vendor and stake holder relationships effectively, ensuring clear and consistent communication to address needs and resolve issues promptly.
- Facilitated regular meetings and updates with vendors and clients, maintaining strong partnerships and ensuring alignment with business objectives.
- Negotiated terms and agreements with vendors, achieving favourable conditions and optimising cost-efficiency.
- Addressed and resolved client inquiries and complaints, providing timely solutions and maintaining high levels of client satisfaction.
- Coordinated with vendors to streamline processes and improve service delivery, enhancing overall operational efficiency.
- Developed comprehensive reports and presentations for clients and stakeholders, conveying key performance metrics and project updates clearly and professionally.
- Implemented feedback mechanisms to gather insights from vendors and clients, driving continuous improvement in service and product offerings.
Senior Analyst
Amazon
10.2014 - 10.2016
Education
Bachelor of Arts - English Language And Literature
Madurai Kamaraj University
Chennai 04.2001 -
Skills
Scope Management
Business Analysis
Project Scheduling
Technical understanding
Project Planning
Languages
Tamil
Telugu
kannada
Hindi
English
Certification
Six sigma green belt
Timeline
Project Manager, PMO
Walmart Global Technologies
07.2023 - Current
Resource Management Analyst
Walmart Global Technologies
07.2023 - Current
Scrum Master
09-2021
Program Manager
Walmart Global Technologies
10.2020 - Current
Six sigma green belt
09-2019
Quality Lead
Amazon
10.2016 - 11.2018
Senior Analyst
Amazon
10.2014 - 10.2016
Bachelor of Arts - English Language And Literature
Madurai Kamaraj University
04.2001 -
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