Suniti Patra
Human Resource
Jamshedpur
Summary
Seeking a full-time position in a dynamic and growth-oriented organization that offers challenging opportunities. Committed to driving business success while securing enhanced benefits for my family. Eager to contribute effectively to the company’s progress through dedication, efficiency, and consistent productivity, aiming for a long-term career partnership.
Overview
7
7
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
People Advisor - TCPL & TGESPL
CUMMINS - TCPL GREEN ENERGY SOLUTIONS PVT. LTD.
01.2025 - Current
- Served as the go-to HR contact for employees—ensuring smooth operations, empathetic support, and a people-first culture through every career milestone
- Acted as the first-touch HR representative for 1000+ employees, resolving queries related to HR policies, benefits, payroll, and leave.
- Maintained high SLA compliance in resolving tickets via [HR helpdesk platform like ServiceNow].
- Managed employee onboarding logistics including welcome kits, buddy programs, and IT coordination.
- Conducted one-on-one check-ins to ensure new joiners’ seamless cultural and process alignment.
- Drafted HR communication for internal campaigns, announcements, and newsletters.
- Coordinated employee experience surveys, tracked feedback, and collaborated on action plans for improvement.
- Provided frontline support for queries regarding salary processing, reimbursements, tax declarations, and insurance.
- Liaised with payroll and finance teams for quick issue resolution.
- Led virtual and on-ground employee engagement activities, festival celebrations, and wellness campaigns.
- Measured participation metrics and employee satisfaction post-events.
- Updated HRIS records, monitored employee movements (transfers, status changes), and maintained audit readiness.
- Ensured data accuracy and confidentiality as per company norms.
- Conducted exit interviews, processed HR clearance, and gathered offboarding feedback to improve retention and experience.
Line HR Administrator
CUMMINS - TCPL GREEN ENERGY SOLUTIONS PVT. LTD.
08.2023 - 12.2024
- Handled the entire HR function single-handedly for a new business setup—successfully building HR processes from zero to fully operational, ensuring compliance, and enabling smooth employee lifecycle management.
- Established the entire HR framework for a new business unit from scratch.
- Drafted HR policies, SOPs, and employee handbook aligned with labor laws and organizational goals.
- Implemented HRMS for digital record-keeping and process automation.
- Designed workforce plans and job descriptions in coordination with department heads.
- Handled full-cycle recruitment: sourcing, screening, interviewing, shortlisting, and offer rollout.
- Coordinated background verification and pre-joining formalities.
- Executed structured onboarding programs to integrate new hires seamlessly.
- Maintained employee master data, personal files, and digital records.
- Issued letters (offer, appointment, increment, confirmation, etc.) and managed probation evaluations.
- Handled promotions, transfers, and organizational changes.
- Collated attendance, leaves, and variable data for monthly payroll processing.
- Coordinated with finance/vendors for accurate and timely payroll execution.
- Managed statutory compliance (PF, ESI, PT, etc.) and employee insurance.
- Supported implementation of appraisal systems (KRA/KPI-based or rating-based).
- Monitored confirmation assessments, mid-year reviews, and annual appraisals.
- Generated performance records and managed increments/bonuses.
- Organized employee engagement activities, surveys, and welfare programs.
- Resolved grievances, promoted employee morale, and maintained discipline.
- Conducted awareness sessions on HR policies and POSH.
- Ensured adherence to labor laws, maintained statutory registers, and handled inspections.
- Supported internal and external HR audits with timely documentation.
- Managed full and final settlement, exit interviews, and clearance formalities.
- Analysed attrition trends and provided inputs for retention strategies.
Human Resource Support Executive
SHUBHA SYSTEMS PVT. LTD.
06.2022 - 08.2023
- Supported 3 Line HRs and 3 IR professionals in day-to-day operations across HR and IR functions.
- Handled Contractor Cell operations including labour management, grievance resolution, non-compliance tracking, gatepass generation, and attendance via Savior portal.
- Maintained and updated employee personal and professional data in HCM/HRMS systems.
- Assisted in the execution of payroll inputs, ensuring accurate and timely processing.
- Prepared various HR documents: appointment letters, resignation acceptances, relieving & retirement letters, address proof, CNV, employment proof, role/grade/promotion/termination/transfer letters, and internal circulars.
- Managed employment verifications for both new joiners and exited employees through KPMG.
- Coordinated interviews, employee engagement sessions, and HR meetings via Zoom and MS Teams.
- Maintained Internal Job Posting (IJP) data and recruitment trackers in Excel for accurate reporting.
- Supported training and onboarding of Flexi hires across 25 departments, with documentation in SAP.
- Oversaw personnel file management for over 2000 employees, ensuring proper segregation and record-keeping.
- Executed onboarding and offboarding processes for Exempt, JM, and JSM-level employees, ensuring complete joining and exit formalities.
- Arranged travel and relocation for new joiners using the Thomas Cook portal.
- Created PPTs for Org charts, ratings, promotions, and Management Review Meetings (MRMs).
- Assisted with HR audits, including file, training, and reimbursement audits, and supported budget planning for 2023.
- Designed and published event teasers for internal campaigns such as Quality Month, Summer Camp, and IDG.
- Coordinated Reward & Recognition programs: Long Service Awards, Sodexo distribution, Amazon vouchers, Kaizen awards, and scholarship processes.
- Handled end-to-end PR/PO processing, vendor payments, and system updates in Oracle and SAP for HR vendors.
- Managed calendar and scheduling for the HR Director, ensuring streamlined time and meeting coordination.
Human Resource Executive
MANSAROVAR LOGISTICS PVT. LTD.
03.2022 - 05.2022
- Managed end-to-end payroll processing for ~200 employees, covering salaries, ESIC, PF, bonus, gratuity, overtime, leave balances, and monthly full & final settlements.
- Ensured timely preparation and distribution of salary slips each month.
- Handled all Purchase Requisitions and maintained the Supply Chain Management System efficiently.
- Recruited manpower across all levels at the business unit, from screening to final selection.
- Oversaw the entire employee lifecycle: onboarding, resignation, termination, and exit formalities.
- Monitored biometric punch-in data and maintained daily attendance records via Google Sheets.
- Processed attendance, wages, PF/ESIC compliance, and F&F through CLM system on a monthly basis.
- Initiated and documented disciplinary actions in cases of employee misconduct.
- Handled increment processing and leave encashment activities during appraisal cycles.
- Maintained daily Travel Declarations for all employees and completed monthly vehicle certifications.
- Managed detailed leave records for all employees, including CL, PL, SL, and FL.
- Contributed to the development and communication of fair HR policies, ensuring employee compliance and awareness.
- Supported the implementation of the performance review system for structured evaluations.
- Assisted in the tendering process, contributing to the business's expansion and project acquisition goals.
HR Admin Executive
ICA
06.2019 - 03.2022
- Collaborated with the HR Manager in executing core HR initiatives such as succession planning and talent management.
- Managed relationships with external vendors, consultants, and clients, ensuring timely coordination and service delivery.
- Oversaw the preparation and distribution of salaries, bonuses, increment slips, leave encashments, and full & final settlements.
- Maintained attendance records and handled salary processing in alignment with payroll timelines.
- Executed payroll transactions, updated payroll data, and resolved discrepancies to ensure accuracy and compliance.
- Reviewed resumes and applications, supported the recruitment and selection process, and facilitated onboarding and offboarding procedures.
- Recruited and selected candidates for specific training courses, ensuring proper placement based on individual capabilities.
- Followed up on confirmation records and ensured compliance with statutory requirements such as PF, ESIC, CL, EL, tax, and bonus.
- Monitored and recorded employee and student attendance to promote punctuality and discipline.
- Addressed and resolved employee and candidate grievances, providing prompt and empathetic support.
- Coordinated interview schedules and follow-ups with consultants, companies, and candidates, facilitating effective communication with management.
- Prepared and presented organizational performance reports for internal HR and leadership review.
Process Associate
VISION INDIA PVT. LTD.
02.2019 - 05.2019
- Responded promptly to incoming calls and emails, ensuring efficient and courteous service delivery.
- Identified and assessed customer needs, concerns, and inquiries, providing accurate and timely resolutions.
- Handled customer complaints and queries with empathy, patience, and professionalism.
- Built and maintained strong relationships with repeat customers, promoting loyalty through consistent support.
- Conducted follow-ups to ensure issues and complaints were resolved to the customer's satisfaction.
- Collaborated with customer service teams, sales, and cross-functional departments to ensure customer satisfaction remained a top priority.
Administrative and Accounts Executive
ICA
05.2018 - 01.2019
- Coordinated daily office activities and overall operations to ensure smooth workflow.
- Performed clerical tasks including mailing, filing correspondence, payroll preparation, order placement, and managing incoming calls.
- Managed accounting transactions, maintained attendance records, and handled books of accounts accurately.
- Supervised administrative staff, delegated tasks effectively to meet performance goals.
- Created and posted advertisements on platforms such as Google, Facebook, OLX, and 99acres to support recruitment and marketing efforts.
- Organized company events, site visits, transportation arrangements, and conferences.
- Managed correspondence, addressed complaints, and responded to employee and client queries promptly.
- Prepared official letters, presentations, agreements, and detailed reports as required.
Education
BBA - Kolhan University
Graduate School College For Women
01.2015 - 01.2018
STD. XII - JAC
Kabir Memorial College
01.2013 - 01.2015
STD. X - ICSE
Gulmohur High School
01.2002 - 01.2013
Skills
Strong Interpersonal Communication skills to build rapport and foster collaboration
Effective Leadership and Teamwork abilities to guide teams and work cohesively
Proven Hard Work and Determination to consistently achieve goals and meet deadlines
Sharp Critical Thinking and Decision-Making for solving complex challenges efficiently
Keen Attention to Detail and high Adaptability in dynamic work environments
Confident in Presentations and Public Speaking to engage and influence audiences
Excellent Problem-Solving capabilities to identify issues and implement solutions
Skilled in Client Engagement to understand needs and deliver exceptional service
Interests
Reading
Music
Dance
Disclaimer
I hereby declare that all above-mentioned information is in accordance with fact or truth up to my knowledge and I bear the responsibilities for the correctness of the above mentioned particulars.
Timeline
People Advisor - TCPL & TGESPL
CUMMINS - TCPL GREEN ENERGY SOLUTIONS PVT. LTD.
01.2025 - Current
Line HR Administrator
CUMMINS - TCPL GREEN ENERGY SOLUTIONS PVT. LTD.
08.2023 - 12.2024
Human Resource Support Executive
SHUBHA SYSTEMS PVT. LTD.
06.2022 - 08.2023
Human Resource Executive
MANSAROVAR LOGISTICS PVT. LTD.
03.2022 - 05.2022
HR Admin Executive
ICA
06.2019 - 03.2022
Process Associate
VISION INDIA PVT. LTD.
02.2019 - 05.2019
Administrative and Accounts Executive
ICA
05.2018 - 01.2019
BBA - Kolhan University
Graduate School College For Women
01.2015 - 01.2018
STD. XII - JAC
Kabir Memorial College
01.2013 - 01.2015
STD. X - ICSE
Gulmohur High School
01.2002 - 01.2013