Sunny Bhatia
Delhi
Summary
Experienced Travel Consultant specializing in end-to-end visa processing and travel documentation for corporate and business travelers. Proficient in navigating complex visa requirements and international travel regulations to ensure smooth and compliant travel experiences. Demonstrated success in managing client relationships, resolving travel issues promptly, and maintaining high accuracy and customer satisfaction in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Travel Consultant
Concentrix
09.2022 - Current
- Managed comprehensive visa processing for business travelers across multiple regions, ensuring compliance with international regulations and timelines.
- Acted as a liaison between clients and embassies/consulates to gather, verify, and submit required documents for visa approvals.
- Provided expert advice on destination-specific travel documentation, health regulations, and entry requirements.
- Maintained detailed records and documentation for all cases, tracking progress and notifying clients of status updates.
- Handled escalations and resolved travel-related issues with a strong focus on customer service and efficiency.
- Collaborated with internal teams and third-party vendors to deliver a seamless end-to-end travel experience.
- Educated clients on changes in visa policies and assisted in travel planning with cost-effective and timely solutions.
Education
Graduation - b.a programme
Delhi University
Delhi, India03.2017
Diploma - tour travels and airport handling
Ymca Institute
Delhi, India01.2017
Skills
- Visa & Immigration Processing
- Travel Documentation & Compliance
- International Travel Advisory
- Conflict Resolution
- MS Office Suite
- Coordination with embassies and consulates
Languages
Hindi
English
Core Strengths
- In-depth knowledge of visa and immigration processes
- Strong attention to detail and documentation accuracy
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines
- High-level organizational and time-management skills
- Customer-first approach with a problem-solving mindset
- Adaptability to changing policies and procedures
Timeline
Travel Consultant
Concentrix
09.2022 - Current
Diploma - tour travels and airport handling
Ymca Institute
Graduation - b.a programme
Delhi University