SUNNY FERNANDES
KALYAN
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent mentor.
Overview
9
9
years of professional experience
Work History
Point Of Contact/Team Leader
WORLDBRIDGE SOLUTIONS PRIVATE LIMITED
08.2021 - Current
- I am a Point of Contact/Team Leader for My Team Taking Daily Briefing's Giving Team Member's Regular Feedback/motivating them Providing Call Listening Sessions and Giving Team Member's constructive Feedback Making Daily and Monthly Reports Working Along with the Manager in all aspects for the 'Betterment of the Company' Taking Active participation in Organization Activity Handling Other Team in Absence of their Point of Contact/Team Leader Highly Skilled in B2B Cold Calling, Lead Generation, Surveys and Internet Research Talking to Senior Level Executives, including C suite and Generating Marketing Qualified Leads mainly for US and Canada Region Highly Skilled in Internet research and finding information and leads, using various tools and search engines
Freelancer Consultant- Market Research Analyst
WORLDBRIDGE SOLUTIONS PRIVATE LIMITED
07.2020 - 07.2021
- Making Daily Reports Taking Active participation in Organization Activity Highly Skilled in B2B Cold Calling, Lead Generation, Surveys and Internet Research Talking to Senior Level Executives, including C suite and Generating Marketing Qualified Leads mainly for US and Canada Region Highly Skilled in Internet research and finding information and leads, using various tools and search engines
Senior Associate
Wipro BPS
01.2019 - 01.2020
- Handled Claims and Benefits Calls for UHG Health care Process Supported Team in their OJT phase In the Absence of Team Leader supported My Team Taken Supervisor's calls when there is an Escalation Call Shared Feedback whenever needed for the Team to motivate them Organized Activity for My Team
Accounts Receivable Accountant
IKS Health
09.2017 - 12.2018
- Handled Claims for US Hospitals Calling Insurance Company to check the Medical Insurance Claim Status Making Reports of the Claims Account and Sending Daily Reports to the Team Leader
Senior Associate
Wipro BPS
03.2015 - 08.2017
- Handled Claims and Benefits Calls for UHG Health care Process Supported Team in their OJT phase
Education
Bachelor of Commerce - General Commerce
Achievers College of Arts & Commerce
Mumbai, IndiaH.S.C - Commerce
Siddharth Junior College
Mumbai, IndiaS.S.C -
Lourdes High School
Mumbai, IndiaSkills
- Ability to balance multiple tasks and projects simultaneously
- Adept in prioritizing things and following a disciplined approach in managing work
- Proactive in taking initiatives, result driven and logical in completing tasks
- Positive temperament and seek learning opportunities to consistently garner knowledge
- MS Word & Excel
- Goal development planning
- Training and development
- Team building coordination
- Issue resolution
- Priority management
Languages
English
Hindi
Marathi
Hobbies and Interests
- Cycling
- Running
- Cinephile
Timeline
Point Of Contact/Team Leader
WORLDBRIDGE SOLUTIONS PRIVATE LIMITED
08.2021 - Current
Freelancer Consultant- Market Research Analyst
WORLDBRIDGE SOLUTIONS PRIVATE LIMITED
07.2020 - 07.2021
Senior Associate
Wipro BPS
01.2019 - 01.2020
Accounts Receivable Accountant
IKS Health
09.2017 - 12.2018
Senior Associate
Wipro BPS
03.2015 - 08.2017
Bachelor of Commerce - General Commerce
Achievers College of Arts & Commerce
H.S.C - Commerce
Siddharth Junior College
S.S.C -
Lourdes High School
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