Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUNNY JOY

Data Management Associate
Dubai

Summary

A highly detail-oriented Data Management Associate with seven years of financial sector experience, I excel in data integrity, compliance, and reporting. My proficiency spans Microsoft Office Suite and various financial data management tools. I'm adept at maintaining accurate financial records, streamlining workflows, and ensuring regulatory compliance. I offer strong analytical skills and data governance expertise to contribute to a data-driven finance team committed to operational excellence.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
5
5
Languages

Work History

Data Management Associate

JP Morgan Chase & Co
10.2024 - Current
  • Partnered with Country Chief Data Officers (CDOs) to resolve daily data management challenges, ensuring adherence to firm-wide Data Risk Management Policy, standards, and local regulations.
  • Supported Country CDOs in fulfilling their supervisory and regulatory responsibilities.
  • Developed and presented data quality and risk metrics to monitor and escalate data issues to Country Governance Forums, while effectively managing project timelines and progress.
  • Owned end-to-end case management for Data Use governance, coordinating across global teams and sub-business lines.
  • Worked closely with Legal, Privacy, and Compliance teams to assess the risk factors associated with the data requested by various lines of business.
  • Evaluate and prioritize use cases based on business value, feasibility, and alignment with strategic objectives.
  • Develop timelines, track milestones, and manage risks and dependencies.
  • Ensure that each use case is executed on time, within scope.
  • Ensure data use cases adhere to data governance, privacy, and compliance standards.
  • Familiarity with data platforms, tools, and technologies (e.g., data lakes, dashboards, cloud platforms).
  • Excellent communication, facilitation, Attention to detail and problem-solving skills.
  • Contributed to the CDAO Diversity and Inclusion Council and supported the global CDAO People Agenda, actively promoting diversity and inclusion initiatives.
  • Cultivated and maintained strong collaborative relationships with business units, corporate functions, operations, and technology teams.

Business Analyst

JP Morgan Chase & Co
04.2023 - 09.2024
  • Developed and delivered regular reports (weekly, monthly, quarterly, semi-annual, annual) on key privacy metrics to the Data Protection Office (DPO) and Business Control Committee (BCC).
  • Managed the lifecycle of the Processing Inventory (ROPI) for assets handling Personal Information, ensuring compliance with GDPR and LGPD regulations, including documenting legal basis, business purpose, and data transfers.
  • Efficiently processed and resolved Data Subject Right Requests (DSIRs) encompassing access, erasure, and modification requests, adhering to GDPR and LGPD standards.
  • Streamlined CCPA email triage processes, improving response times and overall efficiency.
  • Created and delivered compelling presentations to regional and global stakeholders.
  • Collaborated with CDAO teams to resolve inventory discrepancies and data inconsistencies.
  • Designed and implemented Alteryx workflows to automate tasks and improve operational efficiency.
  • Proactively identified and mitigated process risks, proposing and implementing effective solutions.
  • Conducted Root Cause Analysis (RCA) to pinpoint and resolve issues within the Line of Business (LOB) inventory.
  • Prepared and presented insightful PowerPoint presentations to diverse audiences, including senior management.
  • Managed the creation and submission of Privacy Incident Metric reports to Privacy Leads and Business Control Committees.

Control Manager- Program

JP Morgan Chase & Co
12.2021 - 04.2023
  • Globally managed regulatory confirmations for non-recorded conversations with senior employees, ensuring compliance.
  • Enforced adherence to company code of conduct and regulations through established control measures.
  • Provided support to application owners, gathering justifications for application usage and offering guidance.
  • Managed the extraction and dissemination of firm-wide risk reports to appropriate teams for mitigation and reporting.
  • Oversaw the confirmation process for employee application usage, implementing necessary actions as required.
  • Developed and maintained Tableau reports and dashboards, providing data visualization for senior management presentations.
  • Provided timely regulatory reports to the onshore team, ensuring compliance and transparency.
  • Generated and submitted comprehensive reports to the compliance team and key stakeholders.
  • Delivered accurate and timely daily, weekly, and monthly control reports.
  • Led and participated in meetings, documenting minutes and ensuring effective follow-up actions.
  • Proactively identified and mitigated operational barriers, risks, and interdependencies.
  • Conducted rigorous testing and monitoring of processes, providing concise feedback to Business Control and Business Managers.
  • Offered insightful recommendations to address identified control gaps and mitigate potential risks.
  • Effectively escalated issues and concerns to drive timely resolution and progress.
  • Provided support for ad-hoc Management Information System (MIS) requests, assisting business and program managers.

Transaction Specialist

JP Morgan Chase & Co
06.2018 - 12.2021
  • Ensured accurate and timely acquisition of original seller collateral documents, collaborating with cross-functional teams to maintain adherence to established procedures and enhance review precision.
  • Proactively reviewed and escalated document retrieval issues and internal departmental concerns, ensuring timely resolution through effective follow-up.
  • Cultivated professional communication with internal and external stakeholders, including sellers, to effectively convey information and resolve discrepancies.
  • Conducted comprehensive post-closing audits of all collateral documents (including Title Policy, Mortgage/Deed of Trust, Assignments, Intervening Assignments, Power of Attorney, etc.) to verify data accuracy and completeness.
  • Maintained the confidentiality, security, and proper handling of sensitive data, while verifying document and client information accuracy and inputting data into the management system per established procedures.
  • Performed rigorous reviews of loan documents, ensuring compliance with agency/investor requirements, validating system data against collateral documents, and identifying/resolving exceptions.
  • Guaranteed all legal documents contained accurate recording information, per established guidelines, and effectively identified, added, and resolved exceptions.
  • Provided cross-training to personnel on best document management practices, effectively managed deadlines, and consistently met time-sensitive requirements.

Education

Masters - Commerce

St. Philomena's Autonomous College
01.2018 - 12.2018

Bachelors - Commerce

St. Joseph's First Grade College
01.2016 - 12.2016

Skills

Email Writing

Written and Verbal Communication

Attention to detail

MS Office

Tableau

Problem-solving aptitude

Data governance

Timeline

Data Management Associate

JP Morgan Chase & Co
10.2024 - Current

Business Analyst

JP Morgan Chase & Co
04.2023 - 09.2024

Control Manager- Program

JP Morgan Chase & Co
12.2021 - 04.2023

Transaction Specialist

JP Morgan Chase & Co
06.2018 - 12.2021

Masters - Commerce

St. Philomena's Autonomous College
01.2018 - 12.2018

Bachelors - Commerce

St. Joseph's First Grade College
01.2016 - 12.2016

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SUNNY JOYData Management Associate