Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
SUNNY KUMAR

SUNNY KUMAR

Bangalore

Summary

A dedicated policy advisor at Acko insurance, where i help clients protect what matters most while providing Top-notch customer service. I thrive in dynamic, fast paced environments & pride myself on my ability to simplify the complex insurance concepts for my clients.

Overview

2
2
years of professional experience

Work History

Insurance Advisor

GO DIGIT
Bangalore
07.2022 - 08.2023
  • Communicated with clients by phone and email to answer questions and offer services
  • Answered insurer questions regarding policyholders
  • Presented customers with insurance quotes using sources for information
  • Analyzed customer needs and provided best options, upselling products and services
  • Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.

Sales Associate

UNICARDS, BANGLORE
BANGALORE
09.2021 - 07.2022
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, products and services information
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Developed trusting relationships with customers by making personal connections
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Policy Advisor

Acko Insurance
Bangalore
08.2023 - Current
  • Researched existing policies and procedures to gain firm understanding of current conditions.
  • Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
  • Educated patients on importance of preventive health care and insurance coverage.
  • Educated patients on insurance and healthcare plans.

Education

Bachelor of Science - Mechanical Engineering

T JOHN INSTITUTE OF TECHNOLOGY
06.2016 - 8 2020

Skills

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Timeline

Policy Advisor

Acko Insurance
08.2023 - Current

Insurance Advisor

GO DIGIT
07.2022 - 08.2023

Sales Associate

UNICARDS, BANGLORE
09.2021 - 07.2022

Bachelor of Science - Mechanical Engineering

T JOHN INSTITUTE OF TECHNOLOGY
06.2016 - 8 2020
SUNNY KUMAR