Sunny Kumar
Singrauli
Summary
Results-driven professional with experience at Mangalam Enterprises, skilled in data analysis and time management. Proven track record in supporting audit processes and contributing to budgeting activities. Adept at collaborating with teams to enhance operational efficiency and customer satisfaction, ensuring accurate financial records and timely resolutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Junior Accountant
Mangalam Enterprises
SINGRAULI
06.2023 - Current
- Maintain and update accounting records, ensuring data integrity and confidentiality
- Generate bills for semi-government mini ratna company
- Support audit processes by providing necessary documentation and responding to inquiries
- Contribute to budgeting and forecasting activities with data-driven insights
- Reviewed daily cash activity reports to ensure accuracy of information.
Operational Representative
Concentrix
GURUGRAM
06.2022 - 01.2023
- Supported customers experiencing technical difficulties by quickly identifying issues
- Qualifying customer expectations and conducting troubleshooting to achieve timely first-time resolution
- Employed knowledge of latest company updates to escalate or respond to incoming customer queries in line with best query-resolution practices
- Respond to customer inquiries via email
Business Development Associate & I.T. Admin
AISECT
Singrauli
05.2021 - 07.2021
- Worked with energy and determination to maintain efficient customer service during peak business hours
- Kept customer records accurate and up to date, enabling smooth correspondence and account care
- Supported the development of budgets and financial plans for business development activities.
- Analyzed data from customer surveys to identify areas of improvement.
Education
BBA - Information Technology
Lovely Professional University
Phagwara, Punjab06.2022
Higher Secondary - CBSE Board
Kendriya Vidyalaya Sangathan
Singrauli, Madhya Pradesh05.2018
Secondary - CBSE Board
Kendriya Vidyalaya Sangathan
Singrauli, Madhya Pradesh05.2015
Skills
- Data analysis
- Time management
- Team collaboration
- Process management
- Teamwork
- Relationship management
Certification
- GOOGLE DIGITAL GARAGE -The Fundamentals Of Digital Marketing | Aug 2021
- COURSE ERA - Digital Product Management | Oct 2019
- UDEMY - Basic Assertiveness Communication | Dec 2019
Accomplishments
- Won Second Prize in 'National Sports Meet' organized by Kendriya Vidyalaya Sangathan
- Participated in 'INTER DISTRICT JUNIOR NATIONAL' organized by Athletics Federation of India
- Acted as President of Health-fitness Club and School Sports Captain
Technical Skills
- Programming in C
- Advance MS EXCEL
- SQL
- UML
- DBMS
- PYTHON
Interests
- Trekking
- Cooking
- Traveling
- Listening Music
Timeline
Junior Accountant
Mangalam Enterprises
06.2023 - Current
Operational Representative
Concentrix
06.2022 - 01.2023
Business Development Associate & I.T. Admin
AISECT
05.2021 - 07.2021
BBA - Information Technology
Lovely Professional University
Higher Secondary - CBSE Board
Kendriya Vidyalaya Sangathan
Secondary - CBSE Board
Kendriya Vidyalaya Sangathan
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