Summary
Overview
Work History
Skills
Academics
Hobbies and Interests
Timeline
Generic

SUNNY NIMESH

New Delhi

Summary

To work for a challenging company which offers professional development & growth potential and to further build my academic and experience to benefit the employer and advance my career.

A self-motivated, resourceful & diligent individual with strong analytical, problem solving, decision making, organizational, communication & interpersonal skills.

Overview

10
10
years of professional experience

Work History

Sales Associate

John Keells India Pvt. Ltd.
06.2014 - 02.2016

Present, promote and sell products/services using solid arguments to existing and prospective customers

· Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs

· Establish, develop and maintain positive business and customer relationships

· Reach out to customer leads through cold calling

· Expedite the resolution of customer problems and complaints to maximize satisfaction

· Achieve agreed upon sales targets and outcomes within schedule

· Coordinate sales effort with team members and other departments

· Analyze the market’s potential, track sales and status reports

Supply Chain Analyst

QSIX INDIA PVT. LTD
02.2019 - 06.2020
  • Meeting deadlines and bring work to closure as per the projection
  • Closing Open orders processed in SAP
  • Communicate at all levels effectively
  • Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
  • Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc
  • Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria
  • Work with clients to deliver risk management strategies that fit their risk profiles
  • Report the progress of monthly/quarterly initiatives to stakeholders
  • Maintain bookkeeping systems, database and records
  • Monitor insurance claims to ensure mutual satisfaction
  • Achieve customer acquisition and revenue growth objectives.

Subject Matter Expert

Tata Consultancy Services
06.2016 - 04.2018
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the market’s potential, track sales and status reports
  • Report on collection activity and accounts receivable status
  • Keep abreast of best practices & improve through feedbacks
  • Handling Escalations
  • Compiling daily reports
  • Cascading feedback on daily findings within the team.

Sr. Analyst / Subject Matter Expert

Accenture India Pvt. Ltd
10.2021 - Current
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies with effective communication
  • Take the extra mile to engage customers
  • Provide expert advice on procurement processes and policies to ensure compliance
  • Hands on experience on SAP & enter orders in Live System
  • Collaborate with business users to address any discrepancies or missing information
  • Contribute to the development of key performance indicators (KPIs) for procurement operations
  • Microsoft Power BI for Data Visualization & Analytics
  • Identify and support process improvement within the team or in cross functional initiatives
  • Perform successfully in a fast-paced, intellectually intense, service-oriented environment.

Skills

  • Upselling
  • Sales Development
  • Order Processing
  • Problem-Solving
  • B2B sales and customer service
  • Building rapport
  • Time Management
  • Meeting deadlines
  • Policy and Procedure Adherence
  • Exceptional customer service
  • Reliable and punctual
  • Positive and professional
  • Negotiation Tactics

Academics

  • 10th Passed from CBSE (2006)
  • 12th passed from CBSE (2008)
  • B.A Political Science Hons. from Delhi University

Hobbies and Interests

  • Outdoor Activities like Running
  • Listening to music
  • Reading Books/Newspaper

Timeline

Sr. Analyst / Subject Matter Expert

Accenture India Pvt. Ltd
10.2021 - Current

Supply Chain Analyst

QSIX INDIA PVT. LTD
02.2019 - 06.2020

Subject Matter Expert

Tata Consultancy Services
06.2016 - 04.2018

Sales Associate

John Keells India Pvt. Ltd.
06.2014 - 02.2016
SUNNY NIMESH