Sunny Prabhakar
Bangalore
Summary
Hardworking and motivated Sales Manager with 3+ years of experience and record of success in Ed.tech industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
Work History
Manager - Sales (Data Science and ML)
UpGrad Education Pvt. Ltd.
09.2021 - Current
- I have experience in both B2C and B2B sales, my people management and sales skills have helped in driving business growth and fostering strong client relationships
- My knowledge of data science and analytics adds another layer of expertise, especially as businesses increasingly rely on data-driven insights
- Overall, this combination of skills and experience positions me as a versatile professional capable of contributing to various aspects of business operations.
Business Development Executive
Byju's
BANGALORE
09.2019 - 07.2020
- Worked in K3 and K12 segment, catered 100+ students and helped with their need identification and gave them suggestions for the same.
System support Engineer
Accenture Solutions Pvt. Ltd.
- 04.2019
- Worked in the project called Radiant as L1/L2 support for the US Health Care under Anthem
- Responsible for complex provisioning, advanced maintenance, data replication, disaster recovery, data migration and documentation for our Open Systems Storage and Backup environments
- Demonstrate a high level of technical expertise to support complex Storage & Backup devices, including SAN, NAS and Backup solutions across all tiers, under minimal supervision
- Work with other Engineering disciplines to develop Reference Architectures and technology standards based on Infrastructure Building Blocks that can be offered as services to our internal customers
- Develop ITIL procedures, technology strategy, engineering standards, methodologies, task-plans and best practices for Storage Engineering
- Participate in 'On-call' support rotation.
System support Engineer
Omega Health care Pvt. Ltd.
- Worked in the project called MSO as System Support Engineer for US Health Care under various MD’s and Facilities
- Also worked as AR (Account Receivable) under the same
- This project aims to resolve a medical claim which is either denied or pending
- Worked on special projects, ad hoc tasks e.g
- Credits & Duplicates transactions, Reconciliation
- Strong, hands-on technical and engineering expertise allied with business acumen
- Mentor junior team members.
Education
X - Science -
St. Xavier’s High School, Patna
01.2007
B.E - Computer Science and Engineering (CSE) -
AMC College, Bangalore
XII - PCM -
Patna Muslim High School
Skills
- Good People management and Sales Skill
- Functional knowledge of Data science and Analytics
- Sales management
- Cross-Functional Teamwork
- Lead Generation
- 25 years of hands on experience with working professional sector
- B2C, B2B SALES and System support (L1\L2)
- Windows
- Business Development
Additional Information
7 years
Tools Technology
- PEGA
- Citrix
Functional Knowledge
US healthcare Domain
Technical Experience
- Good hands on experience of approximately 2 years in BPM tool PEGA.
- Analyzed the business requirements, functional and technical specifications
- Extracted data from various sources like files (delimited and fixed width) and relational database
- Good communication skills gained through direct interactions with clients to understand business application and data flow
- Good problem resolution skills with ability to work under pressure
- Understood requirements directly from client and implemented them
- Discussed and ensured client standards were incorporated in all designs and developments
- Collaborated with different teams to provide high quality client deliverables
- Project Release Management
Current Address
Bangalore
Industry
US healthcare Domain
Personal Information
- Specialization: B2C, B2B SALES and System support (L1\L2)
- Date of Birth: 08/05/91
Languages
- English
- Hindi
Awards
- Multiple recognition as a manager for people management (2023-2024)
- Multiple recognition as best sales man for 5 quarters straight (2022-2023)
- Project Star of the Month - Nov’16, Mar’17
- Recognition/Reward Points and Appreciation award - From Clients , Managers and senior managers
- Rewared for my Dicipline and consistency as well
Affiliations
- I like to Cook and watch web series in my spare time
- Cricket was my passion till my late 20's.
Timeline
Manager - Sales (Data Science and ML)
UpGrad Education Pvt. Ltd.
09.2021 - Current
Business Development Executive
Byju's
09.2019 - 07.2020
System support Engineer
Accenture Solutions Pvt. Ltd.
- 04.2019
System support Engineer
Omega Health care Pvt. Ltd.
X - Science -
St. Xavier’s High School, Patna
B.E - Computer Science and Engineering (CSE) -
AMC College, Bangalore
XII - PCM -
Patna Muslim High School
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