Sunny Rajani
Pune,MH
Summary
Results-oriented Retail and Real Estate Sales Leader with a strong record of exceeding sales targets and driving sustainable growth. Expertise spans strategic leadership, high-impact negotiations, partner management, and customer engagement. Adept at leveraging data-driven insights to boost performance, expand market share, and improve profitability. Passionate about developing high-performing teams, delivering exceptional customer experiences, and fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Brick N Bolt
03.2025 - Current
- Role and Responsibility : My role also included market analysis, regulatory compliance, and cultivating relationships with clients and brokers to drive bookings and revenue. Worked closely with architects, engineers, and contractors to ensure project timelines, budgets, and quality benchmarks were consistently met.
- Lead Conversion and Revenue Generation: Convert qualified leads into sales by presenting customized home construction solutions aligned with customer budgets and preferences.
- Customer Relationship Management: Build and maintain strong relationships with retail customers, understanding their needs, and offering the right construction packages and services.
- Sales Forecasting and Reporting: Track pipeline, monitor targets, and report daily, weekly, and monthly performance to leadership.
- Collaboration with Internal Teams: Coordinate with design, engineering, project management, and customer support teams to ensure end-to-end service delivery, and client satisfaction.
- On-ground visits: Conduct site visits, client meetings, and feasibility assessments to offer practical, cost-effective solutions.
- Market Analysis: Stay updated on local construction trends, competitor activities, and pricing strategies to maintain a competitive edge.
- Upselling and cross-selling: Promote additional services, such as interior design, modular kitchens, or premium construction materials, as value-added solutions.
Associate General Manager
Livspace
03.2024 - 01.2025
- Role and Responsibility : I was actively involved in Real Estate operations related to interior design projects, coordinating with property developers, channel partners, to ensure seamless execution of design solutions. I played a key part in building strategic partnerships and driving revenue through real estate collaboration. This experience sharpened my ability to evaluate spaces for commercial and residential potential with a Revenue Generating approach.
- Drove Retail & Real Estate sales growth by enhancing profitability in key regional markets through targeted strategies and local market insights.
- Developed and implemented high-impact sales strategies in collaboration with business managers, ensuring superior Turnaround Time (TAT) and Customer Satisfaction (CSAT) scores.
- Assessed and improved operational workflows, recommending actionable changes that reduced costs and improved customer-facing processes.
- Optimized cross-department communication, resulting in faster decision-making, and better alignment between sales, project execution, and customer service teams.
- Built and scaled high-performance Retail & Real Estate sales teams in Vadodara and Surat, partnering with HR to recruit, train, and retain top talent for long-term business growth.
- Managed day-to-day Retail & Real Estate operations, improving team productivity, sales pipeline visibility, and organizational agility.
Territory Sales Manager // ASM // SS
Magicbricks.com
08.2021 - 03.2024
- Role & Responsibility : I gained hands-on experience in real estate sales, client acquisition, and property portfolio management.
- My role involved market research, lead generation, and collaboration with developers and brokers to expand listings and drive conversions. This experience deepened my understanding of property trends, digital marketing strategies in real estate, and the importance of customer-centric service in a competitive market environment.
- Orchestrated a targeted marketing campaign that led to a 30% increase in open house attendance, significantly enhancing property visibility. This initiative was executed within the Channel Partner Blanket program and contributed to stronger partner engagement and improved lead conversion across multiple property listings.
- Successfully led a 16 members Retail & Real Estate sales team, including 5 team leaders, at Magicbricks.com in Pune. Oversaw performance across multiple territories, consistently achieving monthly, quarterly, and annual revenue targets through strategic planning, team development, and focused execution.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified upselling and cross-selling opportunities, effectively increasing average order value and customer lifetime value.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Championed ethical sales practices, fostering a team culture of accountability, continuous learning, and customer-centricity.
- Used data-driven market insights to tailor product offerings for different customer segments, increasing relevance and conversion rates.
- Consistently contributed to company growth, aligning team performance with revenue and profitability goals through strategic selling.
- Secured repeat business through trust-based client engagement and a consultative sales approach, building a strong base of loyal customers.
Sales Manager
HDFC Bank
05.2022 - 10.2022
- Acquired Consumer Durable (CD) loan and EMI customers within targeted retail segments, driving product penetration and sales volume.
- Implemented data-driven performance metrics to monitor and enhance team productivity, improving overall retail sales efficiency.
- Leveraged CRM tools to track customer interactions, analyze sales trends, and forecast pipeline performance for better business planning.
- Led the retail sales team to consistently meet and exceed quarterly sales targets through strategic planning, focused execution, and resource optimization.
- Conducted regular team huddles and performance reviews, ensuring alignment on goals, resolving bottlenecks, and boosting motivation to improve outcomes.
Sr. BDM Supply Department for Saurashtra (region)
Weddingz.in
10.2019 - 09.2020
- Spearheaded the launch and retail operations of new venues in Rajkot and Ahmedabad, driving market entry and business scalability.
- Led banqueting sales initiatives, optimized inventory utilization, and maximized revenue from event-based services.
- Ensured that efficiency ratio (ER) targets were met, collaborating cross-functionally with operations, marketing, and finance teams.
- Trained and motivated venue managers on retail sales strategies, customer engagement, and performance optimization.
- Oversaw full P&L ownership, managing contracts, vendor relationships, and cost structures to ensure profitability.
- Built and maintained strategic partnerships with local vendors and service providers, ensuring high-quality service delivery and customer satisfaction.
Business Development Manager
Satguru Travel and Tourism Services
01.2019 - 09.2019
- Traveled extensively to engage with B2B partners and suppliers, strengthening relationships, and expanding the company’s retail partner network.
- Negotiated and closed long-term agreements, securing consistent supply, and enhancing service delivery in key retail markets.
- Developed and executed strategic sales plans to grow retail territories, increase product visibility, and improve market positioning.
- Represented the company at industry conferences and trade events, promoting new product lines, and building a strong presence within the retail ecosystem.
- Prepared and presented detailed financial reports, offering actionable insights to senior management for informed retail business decisions.
Sales Manager
Fore representations & travels dmcc JLT
02.2014 - 12.2018
- Acquired and onboarded over 500 travel agents across all seven Emirates, expanding the company’s B2B OTA retail distribution network.
- Developed and delivered innovative sales tools, advertising materials, and promotional collateral, enhancing agent engagement and retail visibility.
- Collaborated with travel agents and partners to design high-impact promotional packages, driving mutual growth, and increased bookings.
- Led the sales team to consistently meet quarterly sales targets through a focused strategy, effective resource management, and strong execution.
Hotel Contract Executive & Online Portal Reservation Manager
Satguru Travel and Tourism Services
12.2010 - 01.2014
- Managed corporate communications, strengthened brand image, and improved stakeholder relations through effective messaging.
- Led digital transformation initiatives, adopting innovative technologies to streamline customer service, and improve the overall retail experience.
- Developed and executed strategic growth plans, focused on increasing market share, customer acquisition, and long-term brand loyalty.
- Provided exceptional customer service, fostering trust, and driving repeat business by building lasting relationships in the retail environment.
Food & Beverage Assistant
Bruntsfield Hotel Edinburgh
11.2007 - 08.2009
- Delivered fast, friendly, and efficient service during peak retail hours, ensuring high customer satisfaction and repeat business.
- Managed inventory levels proactively, placing timely orders to maintain stock availability, and meet customer demand during high-traffic periods.
- Provided attentive and proactive customer support, creating a positive shopping experience, and reinforcing brand loyalty.
Education
Bachelor's degree - Hospitality Administration/Management
Edinburgh Napier University
12.2008
Skills
- Real Estate Market Analysis
- Digital Property Marketing
- CRM Tools (Salesforce)
- Client Relationship Management
- Data-Driven Sales Strategy
- Channel Partner Management
- Real Estate Portfolio Management
- Territory Revenue Optimization
- B2B and B2C Sales Alignment
- Strategic Account Management
- Go-to-Market (GTM) Planning
- KPI & Sales Performance Tracking
- Advanced Negotiation & Deal Closure
Personal Information
- Nationality: INDIAN
- Date of Birth: 12/01/1985
Websites, Portfolios and Profiles
https://www.linkedin.com/in/sunny-rajani-b857b454/
Timeline
Assistant Manager
Brick N Bolt
03.2025 - Current
Associate General Manager
Livspace
03.2024 - 01.2025
Sales Manager
HDFC Bank
05.2022 - 10.2022
Territory Sales Manager // ASM // SS
Magicbricks.com
08.2021 - 03.2024
Sr. BDM Supply Department for Saurashtra (region)
Weddingz.in
10.2019 - 09.2020
Business Development Manager
Satguru Travel and Tourism Services
01.2019 - 09.2019
Sales Manager
Fore representations & travels dmcc JLT
02.2014 - 12.2018
Hotel Contract Executive & Online Portal Reservation Manager
Satguru Travel and Tourism Services
12.2010 - 01.2014
Food & Beverage Assistant
Bruntsfield Hotel Edinburgh
11.2007 - 08.2009
Bachelor's degree - Hospitality Administration/Management
Edinburgh Napier University
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