Summary
Overview
Work History
Education
Skills
Timeline
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Sunny Tanwar

Sunny Tanwar

New Delhi

Summary

Results-driven Senior Lead MIS Reporting Analyst with a strong focus on data visualization, advanced Excel functions, and team leadership. Proven ability to streamline reporting processes and deliver actionable insights.

Overview

10
10
years of professional experience

Work History

Senior MIS Lead Reporting Analyst

WIPRO
New Delhi
01.2022 - Current
  • Collaborate closely with internal teams to gather requirements, and provide actionable insights.
  • Led a team of 3–4 MIS executives, overseeing report generation and data analysis to ensure the timely and accurate delivery of key operational metrics.
  • Create daily, weekly, and monthly reports for operations, client requirements, and senior leadership review.
  • Analyze large data sets to identify trends, variances, and performance gaps.
  • Ensure data accuracy, consistency, and standardization across reports.
  • Maintain and enhance the existing reporting infrastructure and tools.
  • Work with business stakeholders to support data-driven decision-making.
  • Responsible for preparing and generating AHT (Average Handle Time) reports to support performance analysis and operational efficiency.
  • Responsible for preparing and generating attrition reports to monitor employee turnover trends, and support workforce planning.
  • Responsible for preparing and generating shrinkage reports to track workforce availability and optimize staffing efficiency.
  • Responsible for analyzing and reporting productivity metrics to assess team performance, and drive continuous improvement initiatives.
  • Developed detailed reports using advanced Excel functions and BI tools.
  • Collaborated with cross-functional teams to enhance reporting accuracy and efficiency.
  • Streamlined data collection processes to reduce redundancy and improve quality.
  • Created user-friendly dashboards for real-time performance tracking and insights.
  • Provided training sessions for junior analysts on reporting best practices.
  • Managed data integrity by conducting regular audits and validation checks.
  • Implemented unique methods and methodologies, which helped reduce, and resolve issues.
  • Reviewed established procedures to assess areas in need of improvement.

MIS Executive

state street
Bengaluru
11.2019 - 09.2021
  • Data Quality Index (DQI) Report – Extract the new potential customers' data on a weekly basis, and analyze the data as per DQI standards. Create charts and graphs to visualize potential customers, which can give business to our client. ·
  • Sales Movement Reports - Create, update, extract, and analyze opportunities and order details from the application, and prepare the reports with historical data comparison on a daily, weekly, and monthly basis within SLAs.
  • Installed Base Report – Extract the order details from the application, and create the comparison reports year-wise to provide the exact number of machines and price value of machines to our users, as per user request, twice a week. ·
  • Leads Management Process – Tracking, Assigning, and Closing of Potential Customers, and Forwarding the Leads to Managers on a Daily Basis. ·
  • Data entry files – coordinate with various section heads and prepare reports for delays in closing lead files for business development managers to follow up on the leads and opportunities stage and status in SAP CRM on a weekly basis. ·
  • Dashboards: Create charts and graphs for opportunities and orders comparison on a daily, weekly, or monthly basis, and publish reports to management.

MIS Executive

Genpact
Gurgaon
02.2016 - 05.2019
  • Worked as a MIS Executive in the Risk Support Team.
  • Responsible for loading, extracting, and validating client data.
  • Analyzing raw data, data scrubbing, drawing conclusions, and developing recommendations.
  • Responsible for error reporting.
  • Monthly CU reporting to the client, SOP preparation, and modifications.

Education

BBA - Commerce

Ramakrishna Sr Sec School
Delhi
03-2012

Skills

  • Data analysis
  • Report generation
  • Business intelligence tools
  • Data visualization
  • Advanced Excel functions
  • Stakeholder engagement
  • Data analytics

Technical skills and abilities

Power BI (PBI) Mobile, DAX, PBI Web, SQL, SharePoint, PowerPoint, Excel, business and operational analysis, data visualization, and excellent communication skills

Timeline

Senior MIS Lead Reporting Analyst

WIPRO
01.2022 - Current

MIS Executive

state street
11.2019 - 09.2021

MIS Executive

Genpact
02.2016 - 05.2019

BBA - Commerce

Ramakrishna Sr Sec School

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Sunny Tanwar