Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sunny Thakur

Gurugram, Haryana

Summary

Dynamic individual with 7+ years of experience in Cycle Industry. Proven track record of building and nurturing engaged communities of cyclists through strategic planning and impactful engagement initiatives. Passionate about cycling advocacy and committed to fostering positive relationships within the cycling community.

Overview

12
12
years of professional experience

Work History

Community Manager

Firefox Bikes Pvt Ltd (A Group Company of Hero Cycles)
02.2024 - Current
  • Spearheading the expansion of both online and offline cycling communities through weekly rides and competitions.
  • Enhancing brand visibility and presence through effective utilization of POSM.
  • Category & Dealer Development
  • Vendor Management & cost management
  • Monitoring community feedback and sentiment to provide insights and recommendations to internal teams.
  • Managing promotional campaigns, product launches, and seasonal promotions at retail locations.
  • Monitor competitor activities and industry trends to adjust strategies and maintain a competitive edge.

Business Manager

Hero Cycles Limited
12.2017 - 01.2024

Retail Operations.

  • Developed PAN India retail vision, strategy, and plan to enhance top-line growth and bottom-line profitability for Sprint Stores' retail business (MBOs & EBOs).
  • Established best-in-class Hero Sprint Stores, resulting in a differentiated consumer experience and driving customer delight.
  • New store appointment, launch and terms of trade with dealers (EBO/MBO).
  • Conducted thorough analysis of market conditions, store profitability, and competing products to create effective strategies for enhancing Sprint store business.
  • Implemented and maintained retail operational policies and procedures to incorporate a sales plan, cost control, audit compliance, and people management.

Stores Management.

  • Managed planograms, product placement, and layouts for multiple store locations in accordance with company guidelines.
  • Designed strategies to optimize distribution, stock, transportation, and customer services through process optimization and location planning.
  • Monitored stock availability and made necessary arrangements to ensure on-time deliveries.
  • Delivered business objectives while staying within specified budgets.

Team Management.

  • Recruited, mentored, trained and developed field functionaries (KAM/Promoters) to ensure adherence to sales and operational norms.
  • Imparted training in soft skills and technical areas to foster development opportunities for team members.

Database Officer

Codeintegration Technologies
04.2016 - 12.2016

Network Engineer

Baud Technologies
Gurgaon
12.2013 - 07.2014

Junior Software Engineer

HCL Technologies
Bangalore
12.2012 - 01.2014

Education

Bachelor of Engineering - Computer Science

Chitkara University
Baddi, HP
2012

Skills

  • Sales and Operations
  • Retail Operations
  • New Market Development
  • Project Management
  • Business Development
  • Cash flow management
  • Process improvement
  • Dealer Management

Accomplishments

  • Event Manager and core team member of MTB Himalayas & MTB Shimla.
  • General Secretary of Cycling Association of Kinnaur District.
  • Member of State Cycling Association of Himachal Pradesh.
  • Represented district in Under-16 and Under-19 cricket matches.

Timeline

Community Manager

Firefox Bikes Pvt Ltd (A Group Company of Hero Cycles)
02.2024 - Current

Business Manager

Hero Cycles Limited
12.2017 - 01.2024

Database Officer

Codeintegration Technologies
04.2016 - 12.2016

Network Engineer

Baud Technologies
12.2013 - 07.2014

Junior Software Engineer

HCL Technologies
12.2012 - 01.2014

Bachelor of Engineering - Computer Science

Chitkara University
Sunny Thakur