Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
SUNNY YADAV

SUNNY YADAV

HOSPITALITY
Chapra BIHAR

Summary

Dynamic and results-driven Senior Steward with a proven track record at Touch Kitchen and Bar, excelling in guest relations and team management. Enhanced service efficiency through innovative inventory control and training initiatives, fostering a culture of excellence and collaboration. Committed to maintaining high sanitation standards while delivering exceptional dining experiences.

Overview

5
5
years of professional experience

Work History

Steward

BOBIS RESTAURANT
01.2021 - 06.2022
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.

SENIOR STEWARD

TOUCH KITCHEN AND BAR
06.2022 - 11.2022
  • Mentored junior stewards, providing guidance on best practices and fostering a strong team dynamic for consistent service excellence.
  • Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.

F&B Captain

THE MONK RESTRAUNT
11.2023 - Current
  • JOINED AS SR STEWARD THEN PROMOTED AS A CAPTAIN
  • Managed inventory control, reducing waste and maintaining optimal stock levels for efficient operations.
  • Led training sessions for new hires, instilling the importance of teamwork and customer service excellence from day one.
  • Assisted in menu planning, offering insights into guest preferences and dietary requirements for tailored dining experiences.

Education

10TH

ST JOSEPH ACADEMY
Chapra, India

12TH

HOLY MISSIONARY SCHOOL
Samastipur, India

Skills

Guest relations

Team management

Complaint handling

Sanitation standards

Software

PETPOOJA

CSAT

Timeline

F&B Captain

THE MONK RESTRAUNT
11.2023 - Current

SENIOR STEWARD

TOUCH KITCHEN AND BAR
06.2022 - 11.2022

Steward

BOBIS RESTAURANT
01.2021 - 06.2022

10TH

ST JOSEPH ACADEMY

12TH

HOLY MISSIONARY SCHOOL
SUNNY YADAVHOSPITALITY