Detail-oriented professional with strong CRM management and customer inquiry resolution skills. Committed to delivering exceptional service and ensuring compliance in all interactions.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Concentrix(Amazon Process )
Gurugram
08.2023 - Current
Assisted customers with inquiries and resolved issues efficiently.
Navigated Amazon systems to provide accurate product information.
Deliverd fast,friendly,and knowledgeable service for routine questions and service complaints
Resolved customer complaints promptly and professionally.