Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SUNNY Mein

SUNNY Mein

Bangalore

Summary

Resourceful Restaurant General Manager known for efficiently completing tasks and driving operational success. Possess specialized skills in team leadership, inventory management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and high levels of guest satisfaction. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Restaurant General Manager

WOW MOMO
Bangalore
02.2024 - Current
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained accurate inventories of food, supplies and equipment.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Priced and ordered food products, kitchen equipment, and food service supplies.
  • Analyzed financial statements and prepared budgets for the restaurant.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Scheduled staff shifts and monitored labor costs.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

Resident Manager

DTWELVE SPACE PVT LTD.
Bangalore
02.2022 - 02.2024
  • Provided customer service and responded to tenant inquiries regarding maintenance, rent payments, or other issues.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Maintained accurate records of all rental agreements, leases, and tenant information.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Prepared detailed budgets and financial reports for properties.
  • Monitored security systems to ensure safety of tenants, visitors, and staff members.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Conducted regular property inspections and reported any necessary repairs or improvements.
  • Collected rent from tenants in a timely manner and tracked late payments accordingly.
  • Developed and enforced policies to ensure the safety of tenants and compliance with local laws.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.

Hotel Supervisor

SRIVATSA
KERALA
07.2021 - 02.2022
  • Led a diverse team, overseeing recruitment, training, and development to ensure high-quality service standards.
  • Conducted regular inspections of public areas, guest rooms and back-of-house areas for cleanliness and maintenance needs.
  • Managed labor and property expenses to achieve maximum flow-thru to bottom line.
  • Developed strategies to maximize revenue opportunities within the hotel.
  • Oversaw recruiting, interviews and new employee hiring.
  • Responded to and resolved guest issues or complaints.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Bachelor of Arts - Liberal Arts

NEHU Shillong
Shillong, Meghalaya
01.2020

Diploma - Information Technology

Manipal Institute of Computer Education
01.2013

Skills

  • Operational efficiency
  • Inventory management
  • Budget management
  • Employee training
  • Customer service
  • Cost control
  • Performance evaluation
  • Conflict resolution
  • Customer-oriented
  • Multitasking Abilities
  • Problem-solving aptitude
  • Adaptability and flexibility
  • Collaboration and teamwork
  • Supply chain management

Languages

ASSAMESE
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Restaurant General Manager

WOW MOMO
02.2024 - Current

Resident Manager

DTWELVE SPACE PVT LTD.
02.2022 - 02.2024

Hotel Supervisor

SRIVATSA
07.2021 - 02.2022

Bachelor of Arts - Liberal Arts

NEHU Shillong

Diploma - Information Technology

Manipal Institute of Computer Education

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