Sunoj Baskaran
Chennai
Summary
Dynamic Program Manager with extensive experience at Tata Consultancy Services, excelling in global infrastructure projects and network transformations. Proven track record in stakeholder management and risk mitigation, delivering optimized vendor solutions and ensuring compliance with ITIL standards. Adept at leading cross-functional teams to achieve strategic objectives in high-pressure environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Program Manager – Infra Projects (LSEG Client)
Tata Consultancy Services (TCS)
Chennai
08.2020 - Current
- Spearheaded global infrastructure build and network transformation programs for London Stock Exchange Group (LSEG).
- Led project execution covering design, implementation, vendor coordination, and go-live activities.
- Orchestrated deployment of high-availability connectivity between LSEG Central Points of Presence (CPOPs) worldwide.
- Oversaw test lab environments for Exchange development and production feed validation in London, Singapore, and New York.
- Led cross-functional teams to develop and implement project plans.
- Analyzed project risks and developed mitigation strategies for potential issues.
- Facilitated regular status meetings to track progress and address challenges.
- Implemented process improvements to enhance operational workflows and effectiveness.
- Delivered vendor optimization and legacy infrastructure retirement programs to enhance operational efficiency.
- Ensured service management support through ITIL governance and risk management practices.
- Aligned deployments with Exchange SLAs and LSEG compliance and security policies.
- Analyzed project risks while developing mitigation strategies for identified issues.
Infrastructure Delivery Manager
Refinitiv
Chennai
11.2016 - 08.2020
- Led CPOP infrastructure builds and exchange connectivity projects.
- Delivered vendor optimization and infrastructure migration programs.
- Collaborated cross-functionally to ensure timely, risk-managed execution.
- Provided inputs on project financials, KPIs, milestone tracking, and RAG status.
Senior Project Support Analyst
Thomson Reuters
Bangalore
05.2012 - 10.2016
- Supported Elektron Real-Time & Managed Service infrastructure.
- Led venue infrastructure rationalization and exchange migration programs.
- Contributed to cost reduction and improved service delivery.
Project Engineer – British Telecom (BT)
Wipro Ltd.
Chennai
05.2007 - 05.2012
- Managed MPLS network provisioning for BT enterprise clients.
- Handled documentation, migration, and order closure processes.
- Ensured timely handovers to operations teams with full compliance.
Education
Bachelor of Corporate Secretaryship - BCS
Guru Nanak College, University of Madras
05-2005
Skills
- IT Program & Project Management (Agile, Waterfall)
- Network Infrastructure Deployment (WAN, LAN, MPLS, Internet)
- ITIL-based Service Delivery & Operations
- Stakeholder & Vendor Management
- Infrastructure Lifecycle Management (LCM)
- Stock Exchange & Financial Connectivity Projects
- Risk Management & Governance Reporting
- Solution Design & Implementation Oversight
- On Prem to Cloud Migration Projets
Certification
- ITIL v3 Foundation
- SAFe Agilist from Scrum Alliance
- Cisco Certified Network Associate (CCNA)
- Project Management Professional (PMP) – In Progress
Personal Information
- Passport Number: Valid
- Date of Birth: 06/26/82
Timeline
Program Manager – Infra Projects (LSEG Client)
Tata Consultancy Services (TCS)
08.2020 - Current
Infrastructure Delivery Manager
Refinitiv
11.2016 - 08.2020
Senior Project Support Analyst
Thomson Reuters
05.2012 - 10.2016
Project Engineer – British Telecom (BT)
Wipro Ltd.
05.2007 - 05.2012
Bachelor of Corporate Secretaryship - BCS
Guru Nanak College, University of Madras
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