Sunrita Roy Chowdhury

• Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the EV now operation .
• Assisted in recruiting, hiring and training of team members.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Provided strategic oversight on major projects ensuring timely completion within budget constraints.
• Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
• Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
• Conducted regular performance reviews evaluating team members contributions towards achieving organizational goals.
• Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to long-term success and sustainability.
• Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
• Streamlined operations by implementing efficient processes and workflows, leading to increased productivity.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Increased profit by streamlining operations.
• Analyzed and reported on key performance metrics to senior management.
• Developed and maintained relationships with external vendors and suppliers.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Reported issues to higher management with great detail.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Monitored & followup with clients on time payment & positive cash flow .
• Approach potential clients to establish relationship Coordination & Relationship build up with existing & upcoming clients like –Amazon, Flipkart , Shadowfax, Bigbasket , Nestle , etc .
• Infra & Asset management with detailed report .
• Reduced operational risks while organizing data to forecast performance trends.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

• Taking day to day report from All District Cluster Head.
• Monitoring PNB, BGVB bank debtors followup (Team size -213) for Murshidabad, Malda, Nadia, North & Dinajpur, Medinipur etc.
• Followup for PNB Murshidabad more than 10lkh debtors.
• Attending monthly review meeting with Bank.
• Coordination with Field & Floor.
• PR maintain with All Pvt & Govt Bank (BM, RM).
• Monitoring all critical cases. Process for legal.
• Daily reporting to MD.
• Portfolio wise Man power distribution.
• Social Media Marketing, Content development.
• Planning on marketing strategy.

• Working Area- All fine dine restaurants, Banquet, Teajunction, Basekitchen, UNO pizzeria, SGBC Flat owners.
• Coordination with all units & HOD for Credit issues.
• Formulation of Credit Recovery plan. email, table formulation, information keeping.
• Checking credit forms, credit terms & approved for new business.
• For new vendor creation checking all creditability then process the same.
• Setting a Recovery target with time lines.
• Maintain a cordial relation with all the debtors, so as to maintain a long term relations.
• Visit to the Client office for follow-up in disputed cases.
• Generating leads through follow up for membership & banquet sales.
• Developing the strategy for collections.
• Generating of Rent & Electricity bill of Tower, Maintenance bills for SPA & collection.
• Preparing MIS AR reports & feedback to top management or CFO, DIRECTOR.
• Co-ordinating with legal department Initiating appropriate legal actions against defaulter or bad pay master.
• Doing monthly meeting with all vertical sales head & operations head.
• AR AP reconciliation.
• Preparations of write off/discount paper.
• Credit control audit for every outlet.
• Send daily collection report to HOD & CFO, weekly/monthly collection(CC, Cheque, Cash) & Ageing, Debtors Synopsis report to CFO, Directors, HOD, All vertical heads.
• Ensure process of internal and audit compliance.

• Attending the guest
• Checking the food quality
• Cost control of event
• Taking feedback from the guest
• Arrange event for all food court (CCSL, CCNT, and CCSG)
• Daily send report for GCC & Sell report for all food counter to the Business Head
• Monthly meeting with all vendor head.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.

• Counselling students for various career opportunities available under the domain of courses provided by ZEE NETWORK EDUCATION GROUP & NORTHBENGAL UNIVERSITY BSC-IT, BSC-SS DISTANCE COURSE.
• Also conducted many seminars, events and group counselling sessions for the students as well as for brand promotion activities.
• Collecting data’s from school, colleges.
• Prepare Different planning for school & college activities For database collection & Admissions.
• Guide the students for choosing their career goal.
• Taking psychometric test.

• Reporting & Anchoring for SAATSAKAL & BICHITRA programme.
• Made story for soft news.
• Given voice over in Bengali news.
• Every day made at least three story for page 3 news.
• Script writing as on demand.

GPA: 1st class