Summary
Work History
Education
Skills
Affiliations
Languages
Certification
Interests
Work Preference
Work Availability
Timeline
Generic
Suparna  Dey

Suparna Dey

Kolkata

Summary

Highly productive and efficient Business Process Lead with expertise in process optimization, workflow management, and strategic planning. Known for seamless business operations and driving organizational growth through excellent communication and leadership skills.

Work History

Business Process Lead

TCS (Tata Steel)
Kolkata
01.2024 - Current
  • Maintained accurate records of all invoice transactions.
  • Generated reports as requested for management review purposes.
  • Reviewed and verified invoices for accuracy, completeness, and compliance with company policies.
  • Processed invoices in accordance to established procedures.
  • Leverage SAP effectively.
  • Communicated process improvement plans to Leadership.

Quality Analyst

Amazon
Bangalore
03.2020 - 12.2023
  • Conducted routine quality checks for legal, service, and regulatory compliance.
  • Ensured accurate reporting of quality metrics and maintained audit accountability.
  • Analyzed processes to identify root causes and recommended improvements.
  • Demonstrated critical thinking in process reviews and took ownership of outcomes.
  • Ensured product compliance with expertise in document review .
  • Conducted training sessions to boost team productivity and efficiency.
  • Supported operations, resolved complex issues, and managed initiatives within Seller Appeals.

Financial Analyst

IBM
Bangalore
08.2018 - 03.2020
  • Led financial operations within the travel and expense division, ensuring smooth card issuance and efficient processing of expense reports.
  • Efficiently handled financial matters and provided support and guidance on expense reports and reimbursements, leading to enhanced customer satisfaction.

Bancassurance

ICICI Prudential
Kolkata
03.2016 - 08.2016
  • Analyzed market trends and competitor activities to create successful marketing strategies for bancassurance products.
  • Examined customer-provided financial documents to identify suitable policy options based on their financial status.
  • Organized roadshows and seminars to boost bancassurance product promotion.

Education

MBA - Dual Specialization ( Finance & Marketing )

School Of Business Studies (Sharda University)
Greater Noida
01-2018

Bachelor of Commerce - (Accounts Hons )

Haramba Chanda College (Calcutta University)
Kolkata
01-2016

ISC - Commerce with Mathematics

Agrasain Balika Siksha Sadan
Howrah
01-2013

ICSE -

J.H.Tarapore School
Jamshedpur
01-2011

Skills

  • Analytical Skills
  • Communication Skills
  • Training and Mentoring Skills
  • Ownership mentality with attention to details

Affiliations

I interned with TATA STEEL on capital schemes and with the startup '9ight out' at Wireout Technologies, where I worked on a marketing app similar to Zomato.

Languages

Bengali
Native language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Certification

  • I’m certified by Udemy in SOX (Sarbanes-Oxley) concepts, having completed a course that provided a thorough understanding of these regulations.
  • I’m certified in Business Analytics from Pro School.

Interests

Painting

Recitation

Fitness

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Career advancementCompany CultureWork-life balanceFlexible work hoursPersonal development programsWork from home optionHealthcare benefitsTeam Building / Company Retreats4-day work week

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Business Process Lead

TCS (Tata Steel)
01.2024 - Current

Quality Analyst

Amazon
03.2020 - 12.2023

Financial Analyst

IBM
08.2018 - 03.2020

Bancassurance

ICICI Prudential
03.2016 - 08.2016

MBA - Dual Specialization ( Finance & Marketing )

School Of Business Studies (Sharda University)

Bachelor of Commerce - (Accounts Hons )

Haramba Chanda College (Calcutta University)

ISC - Commerce with Mathematics

Agrasain Balika Siksha Sadan

ICSE -

J.H.Tarapore School
Suparna Dey