Results-driven professional with over 14 years of experience in the BFSI sector, including 12 years at HDFC Life, specializing in the Bancassurance domain. Proven track record in the 'Credit Protect' business and "Retail Product, focusing on customer acquisition, cross-selling, and revenue growth across diverse markets. Expertise in leading high-performing teams, strengthening bank partnerships, and executing strategic business expansion initiatives. Commitment to data-driven decision-making and effective stakeholder management ensures consistent delivery of sustainable growth and enhanced customer value.
Established a successful business by identifying market needs and developing innovative solutions.
Leading brand strategy, product development, and overall business growth. Managing end-to-end operations across Sales, Marketing, Administration, Finance, and Operations, ensuring seamless execution and scalability.
Responsible for building brand identity, managing vendor and manufacturing partnerships, optimizing supply chain processes, and developing high-converting sales strategies across digital and offline channels, with a strong focus on revenue growth and customer experience.
Previously served as a Senior Cluster Manager, leading the bancassurance relationship with Bandhan Bank, focusing on driving business growth, enhancing partner engagement, and building long-term strategic alliances.
Prior to this, I was associated with the Banca/NBFC/MFI channel, managing multiple partnerships across leading institutions, including IDFC First Bank, Capital First, L&T Finance, Tata Capital Housing Finance, Tata Motors Finance, Bandhan Microfinance, and Suryoday Micro Finance.
Bringing proven expertise in managing diverse distribution channels, strengthening partner ecosystems, and consistently delivering business results across the East Region within the financial services industry.
Lead the end-to-end sales cycle by converting tele-calling generated leads into successful business through effective in-person consultations across Life, Health, and General Insurance portfolios.
Adaptability
• Awarded Star Galaxy Contest in JFM 2025 held in Poland, Europe.
• Awarded Star Galaxy Contest in JFM 2023 held in Istanbul, Turkey.
• Awarded Superlative Performer – Persistency in FY 2021–22.
• Awarded “Bias for Action” in FY 2021–22.
• Received Toppers Award for YTD target vs. achievement in August 2022.
• Received Toppers Award for MTD target vs. achievement in August 2022.
• Recognized for Overachieving Expectations in the Retail Business – FY 2022–23.
• Elite Club Qualifier – Retail Business (November 2017).
• Employee of the Quarter (OND Quarter) – FY 2017–18.
• Best Claim Settlement Award for adherence to stipulated timelines in the East Region – FY 2017–18.
• Received Super Performer Award in June 2013.
• Customer Experience Leadership
• Customer Experience Strategy, Organizational Approach
• Coaching Employees Through Difficult Situation
• Coaching For Result
The above mentioned details are true in best of my knowledge.
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