Supongba Jamir
Front-of-house
Chennai
Summary
Dynamic front-of-house professional with a proven track record at Biggies Burger, excelling in operations and customer satisfaction. Skilled in supply stocking and fostering teamwork, I enhance dining experiences through effective communication and organization. A fast learner dedicated to maintaining high standards and delivering exceptional service in high-pressure environments.
Overview
2
2
Languages
Work History
Front -of-house
Biggies Burger
2023 - 2025
- Expedited order processing during peak hours by effectively communicating with the front of house team.
- Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
- Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
- Facilitated smoother kitchen operations by maintaining clear communication between back and front of house.
Bartender
East Coast Madrasa Square
ECR East Cost Madras Square
2015 - 2023
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Front-of-house
Erode Meat and Eat
Chennai Tamil Nadu
2012 - 2014
- Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Coordinated with front of house to manage special requests and dietary needs smoothly.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Manage in Kitchen and order.
Education
Bachelor of Arts -
Sao Chang College
Tuensang, Nagaland,India03.2012
Skills
Front of house supply stocking
Front of house
Front of house operations
Front of house organization
software skills
Fast learner
Timeline
Front -of-house
Biggies Burger
2023 - 2025
Bartender
East Coast Madrasa Square
2015 - 2023
Front-of-house
Erode Meat and Eat
2012 - 2014
Bachelor of Arts -
Sao Chang College