Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Timeline
Generic
Suprabh Anand

Suprabh Anand

Bangalore

Summary

SRE with 8.2 years of experience in application development and support across various technologies. Proven expertise in troubleshooting, debugging, and analytical problem-solving. Comprehensive understanding of SRE principles and the software development life cycle (SDLC), with strong skills in client requirement gathering and business logic analysis.

Overview

8
8
years of professional experience

Work History

Engineer II

American Express
Bangalore
06.2022 - Current
  • Working in card disputes and fraud portfolio, I am leading a team of five colleagues in managing applications that handle end-to-end transaction processing to ensure system reliability.
  • Directed multiple automation projects to enhance system resiliency through self-healing, alerting mechanisms, proactive monitoring setups.
  • Developed scripts using Python, Ansible, YAML, and shell scripting for server self-healing operations.
  • Created utility for disaster recovery task management across various application servers.
  • Engineered application for Unix/Linux servers' SSL and message signing certificate renewal workflow.
  • Managing day-to-day incident and problem resolution for production issues, followed by blameless postmortems, detailed problem management, and RCAs.

Manager

Morgan Stanley
Bangalore
08.2020 - 06.2022
  • Developed web applications utilizing Flask, HTML, CSS, and JavaScript for business users.
  • Implemented data fetching from databases and designed CSV download functionality.
  • Managed production outages through effective problem-solving strategies.
  • Conducted alerts reduction calls to address daily challenges with development teams.
  • Troubleshot priority incidents and executed blameless post-mortems for permanent resolution.
  • Monitored service level objectives, ensuring compliance with application service standards.
  • Created automation for multiple reports, which were being sent manually.

Software Engineer(Associate)

Ares Management
Mumbai
04.2020 - 08.2020
  • Collaborated with product operation team to resolve tickets and execute scripts.
  • Analyzed key performance metrics, logs, and alerts to automate response processes.
  • Enhanced code and fixed bugs to deliver solutions for end users.
  • Monitored and diagnosed systems to ensure optimal performance.

Software Engineer

Larsen & Toubro Infotech
Mumbai
04.2017 - 03.2020
  • Monitored batch jobs across Unix, Linux, and Windows platforms using Autosys, analyzing abnormalities and executing corrective actions.
  • Resolved production outages by addressing technical issues promptly.
  • Communicated regularly with management and technical support teams to provide updates.
  • Automated daily manual tasks to enhance operational efficiency.
  • Managed incident resolution from initiation to communication with impacted users regarding issue details.
  • Developed automation for two major daily reports in Python, Selenium WebDriver, and SQL, processing 80-85 files with a 90% reduction in manual effort and a 60% time savings.

Education

B.Tech - Computer Science & Engineering

Gandhi Institute Of Engineering & Technology
Odisha
01.2016

12th -

DAV Public School
Patna

10th -

Mother's Intnl Academy
Patna

Skills

  • Python and Flask
  • AWS and CI/CD
  • Data analysis with Pandas
  • Frontend development with React
  • Unix and Shell scripting
  • Jenkins and GitHub integration
  • Web technologies: CSS, HTML, JavaScript
  • RESTful API design
  • Kafka messaging system
  • Load balancing techniques
  • Database management: MySQL and Oracle
  • SQL querying skills
  • Application performance monitoring: AppDynamics
  • Monitoring tools: Splunk, Grafana, Dynatrace
  • Agile methodologies and practices
  • SRE principles and practices
  • Incident, change, and problem management

Personal Information

  • Title: Site Reliability Engineer
  • Date of Birth: 08/09/94
  • Marital Status: Married

Awards

  • Received multiple Amex Blue Awards at American Express for app creation for handling certificate and ID management renewal activity, as well as other automation initiatives
  • Debut Talent Award at Morgan Stanley for the 2nd quarter, 2021, for exceptional work in creating backend processes for the business users, automation

Timeline

Engineer II

American Express
06.2022 - Current

Manager

Morgan Stanley
08.2020 - 06.2022

Software Engineer(Associate)

Ares Management
04.2020 - 08.2020

Software Engineer

Larsen & Toubro Infotech
04.2017 - 03.2020

B.Tech - Computer Science & Engineering

Gandhi Institute Of Engineering & Technology

12th -

DAV Public School

10th -

Mother's Intnl Academy

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Suprabh Anand