Summary
Overview
Work History
Education
Skills
Certification
Projects
Personal Information
Timeline
99
Supratik Mallick

Supratik Mallick

Bengaluru

Summary

Supratik is an Information Security and Technology Leader with 16+ years of diverse experience in managing Enterprise-wide Security delivery for global organizations across various industries. Specializing in delivering strategic Security solutions for large-scale, global, and complex business environments, his focus areas include Security Engineering, Security Operations Delivery, Client Data Protection, Security Audit, and IT Service Delivery for organizations across the industries, managing teams of various sizes from different geographies and cultures.

Known for his dynamic approach, Supratik is recognized as a strong leader committed to teamwork and continuous learning, is responsive to change, professional, organized, determined, strongly motivated, quick Learner and with excellent communication & people skills. His high-level exposure and competencies are as follows.

- Accountable delivery engineer for multiple Security delivery & transformation deals.

- Deep knowledge of cyber security technologies, tools, techniques & processes, including but not limited to Infrastructure and Cloud Security, Security Operations Center, Identity and Access Management, Security Service Delivery management.

- Ability to develop and articulate a clear security strategy aligned with business objectives and Industry best practices across the technologies.

- Manage Global, complex and critical client engagements for Security Operations delivery.

- Responsible for service delivery across multiple clients and managing daily operations.

- Proficiency in identifying, assessing, and mitigating cybersecurity risks across global operations.

- Key consultant for the Security Solutions, Operations, Data Governance, Information Risk Management at the organization as well as granular level.

- Strong understanding of Client Data Protection concepts, Information Security Assessments \ Audits and Risk evaluation based on SOX, PCI DSS and other standards to ensure compliance and manage regulatory risks.

- Keen focus to spot new business avenues whilst nurturing the existing client delivery excellence.

- Deliver Managed Security Service (MSS) for Global accounts in shared as well as dedicated model.

- Building strong and positive relationships with the stakeholders with use of effective communication, engaging with them and helping achieve their business goals with the boundaries of the contract.

- Exceptional Managerial skill with a key focus in cross skilling and shift left.Supratik is an Information Security and Technology Leader with 16+ years of diverse experience in managing Enterprise-wide Security delivery for global organizations across various industries. Specializing in delivering strategic Security solutions for large-scale, global, and complex business environments, his focus areas include Security Engineering, Security Operations Delivery, Client Data Protection, Security Audit, and IT Service Delivery for organizations across the industries, managing teams of various sizes from different geographies and cultures.

Known for his dynamic approach, Supratik is recognized as a strong leader committed to teamwork and continuous learning, is responsive to change, professional, organized, determined, strongly motivated, quick Learner and with excellent communication & people skills. His high-level exposure and competencies are as follows.

- Accountable delivery engineer for multiple Security delivery & transformation deals.

- Deep knowledge of cyber security technologies, tools, techniques & processes, including but not limited to Infrastructure and Cloud Security, Security Operations Center, Identity and Access Management, Security Service Delivery management.

- Ability to develop and articulate a clear security strategy aligned with business objectives and Industry best practices across the technologies.

- Manage Global, complex and critical client engagements for Security Operations delivery.

- Responsible for service delivery across multiple clients and managing daily operations.

- Proficiency in identifying, assessing, and mitigating cybersecurity risks across global operations.

- Key consultant for the Security Solutions, Operations, Data Governance, Information Risk Management at the organization as well as granular level.

- Strong understanding of Client Data Protection concepts, Information Security Assessments \ Audits and Risk evaluation based on SOX, PCI DSS and other standards to ensure compliance and manage regulatory risks.

- Keen focus to spot new business avenues whilst nurturing the existing client delivery excellence.

- Deliver Managed Security Service (MSS) for Global accounts in shared as well as dedicated model.

- Building strong and positive relationships with the stakeholders with use of effective communication, engaging with them and helping achieve their business goals with the boundaries of the contract.

- Exceptional Managerial skill with a key focus in cross skilling and shift left.

Overview

2026
2026
years of professional experience
15
15
years of post-secondary education
28
28
Certifications
3
3
Languages

Work History

Security Solution Engineer

GSK-HALEON
3 2022 - Current
  • Highly technical and analytical expertise, with a proven deep background in technology design, implementation, and delivery
  • Working in security engineering role, with a focus on email security, Database Activity Monitoring, Crowdstrike
  • Transitioning and migrating email gateway from ProofPoint to Mimecast
  • Strong experience with configuration, administering, troubleshooting email routing and filtering in Exchange Online, Proofpoint and Mimecast email security gateways (such as inbound routes, whitelists, email firewall rules, spam/AV, logging/reporting, TAP, TRAP, SPAM filtering, domain rewrites, new domain or subdomain adding, policy creation, secure messaging and recipient verification)
  • Experience in analyzing domain email activity and deploying SPF, DKIM and DMARC authentication
  • Developed and implemented an email security policy that reduced the false-positive rate by half of the Incident count
  • Strong understanding of and demonstrated experience with the tools and sources available to conduct email and threat analysis
  • Experience with enterprise phishing defense concepts and technologies
  • Cross-functional understanding of email operations, security practices and the user experience
  • Performing Imperva agent deployment, Building new audit process, Custom Query, Data classification and discovery, outlier detection and alert optimization
  • Creating and fine-tuning new policy rules in Imperva for mitigating the different types of Database attacks
  • Knowledge and experience creating and maintaining policies, technical documents, Low level design diagrams
  • Keep up to date with the ever-changing cyber security landscape to remain relevant and knowledgeable through internal and external certifications

Team Lead

Accenture
01.2018 - 03.2022
  • A key contributor to handle lead role in transition of Security Operations for different project to Accenture
  • Experience with various security monitoring and endpoint security tools
  • Proactively drive hunting and analysis against the dataset available
  • Leverage internal and external resources to research threats, vulnerabilities, and intelligence on various attackers and attack infrastructure
  • Work with the Threat Intelligence, Malware analysis and Incident Response teams to identify threats, develop or recommend countermeasures, and perform advanced network and host analysis in the event of a compromise
  • Provided high level systems consultation, expertise and delivery
  • Designing, transitioning and operating multi-factor authentication technical solutions (Entrust IDG)
  • Engineering and integrating new capabilities and features of the two-factor authentication technical solution, as directed
  • Create and maintain Statement of work and Process Service Description for the function
  • Transitioning PAM solution (Thycotic) to protect Privilege account for the customer
  • Configuring and fine-tuning Profiles and Desktop firewall rules in Deep Security Manager 11
  • Configuration and management of McAfee ePolicy Orchestrator (ePO) security management software with different point products like VSE, Site Advisor, Integrity Monitoring, Change and Application control, DXL, TIE and ATD
  • Responsible for Continuous Improvement & innovative service delivery model
  • Conducted performance reviews and provided meaningful feedback to team members, resulting in improved morale and motivation
  • Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines

ITO Svc Delivery Cons III

HPE - DXC
04.2016 - 01.2018
  • Perform Client Focal Point role for Endpoint Security team for a major HPE Security customer
  • Configuration and management of McAfee ePolicy Orchestrator (ePO) security management software for HPE Security customers
  • Working as a L4 support to Designing, Implementation, Configuration, Transformation and administration support of software managed by McAfee ePolicy Orchestrator (ePO) security management software including VirusScan Enterprise (VSE), Host Intrusion Prevention System (HIPS), McAfee Agent (MA), Endpoint Encryption (EEPC), File and Removable Media Protection (FRP), Endpoint Security (ENS)
  • Troubleshoot and remediate configuration issues on security management software
  • Troubleshoot and remediate malware / attack events for HPE Security customers
  • Engage and manage stakeholders including HPE Security customers, internal HPE customers and external vendors
  • Develop, implement and maintain processes and procedures as required for HPE Internal Security and HPE Security customers
  • Review, Configured and Fine-Tuned security management software configuration, Client Task, policies and exclusions
  • Adhere to audit compliance strategies to ensure security and business processes are aligned to HPE Security policies
  • Mentor junior members of the Endpoint Security team

Assistant Manager Information Security

Fidelity Information Services
09.2012 - 04.2016
  • SME in Trend for 'Ceridian Corporation' Client Security Operation Account and different FIS banking Customer
  • A key contributor to Handle Lead role in Trend for UK Ceridian Transition from TCS to FIS
  • Working with Trend Micro - OfficeScan, IWSS, TMCM, Deep Security (HIPS), Damage Cleanup Service server, SPEMC, iDLP, Deep Discovery, SPS (Spam prevention service)
  • Performed regular security scans to detect sensitive information stored in unsecured locations
  • Developed and implemented a data security policy to ensure the safety and integrity of sensitive information
  • Working with McAfee - Endpoint Encryption (MEEPC), Daily account lockup issue, Account creation and day to day issue
  • Rollout Trend DLP to Enterprise Environment, fine-tune policy, investigate Digital forensic log and resolved the incident raised for DLP
  • Planning, designing, Implementing and Migrating Trend Micro OSCE Version 10.x
  • Planning, designing, Implementing and Migrating McAfee ePO and Virus Scan Enterprise edition version 4.x and above
  • Worked with Fireeye WEB MPS (4310, 7400), RSA Fraud Action, Dell Secure Works to monitored alert and action accordingly as per severity
  • Working with QualysGuard VM to run discovery, on-demand and schedule scan to check for Vulnerability and send the report to the patching and management team
  • Worked with SourceFire (NIPS) for checking Daily Threat Report
  • Worked with Bit 9 Parity application control to block any suspicious PE exe / Hash file from execution
  • Checking historical data from Solarwind at the time of data breach and Security Incident
  • Handing Incident response (SIRT) of different types of Security issue and data breach
  • Working on Sev1/Sev2 incident and RCA for different types of Problem ticket
  • Daily Malware Analysis and Log Inspection at the time of Security breach

IT Security Analyst I

IBM INDIA PVT. LTD
10.2010 - 09.2012
  • Shift Lead for 'BHP Billiton' Global Antivirus account; Planning, Configuration and Installing of different types of Trend Micro Antivirus Enterprise Product with antivirus Management Server and provide L3 roles of security operations support & services for Global Antivirus
  • A key contributor to handle L3 role transition for Global AV Security Operations, from Australia to India
  • Ensuring the up time for all the security servers to maintain agreed AV signatures updates and compliance status; for over 37K+ reporting endpoints across APAC, EMEA and AMER regions
  • Working with Trend Micro OfficeScan, Mail Scan Security (IMSS), Web Scan Security (IWSS / IWSA), Database Security (Server Protect), Control Manager (TMCM), Spam Prevention (SPS), Portal Protect for SharePoint Server, Deep Security for HIPS
  • Work on all the Sev1/Sev2 Incidents and escalations, with focus to resolve within the SLA timelines
  • Malware Analysis and Vulnerability Scanning of network in different location for our client and giving Assessment as per priority
  • Playing major role in defining Global Multi-tier AV and HIDS Protection Security process, policy development and baselining
  • Problem resolution and RCA of different types of Issue and giving best solution to our client
  • Incident, change, service and problem request handling
  • Responsible for facilitating the prompt, effective resolution of all security service-related issues

Senior Support Engineer

Netwings Infotech Pvt. Ltd.
08.2009 - 10.2010
  • Configuring and troubleshooting of D-Link Security device DFL-800/1600 and Sonic Wall security device TZ 180, 200, 210 and creating policy onto it
  • Implementing and Configuring Sonic Wall SSL VPN 200, 210
  • Configuring Cisco 1841, 2600 Series Routers, Cisco 2960, 3500 Series Switches Dlink 3026, 3028 Series Switches and HP Procurve Router 7102, Switch 5400, 2520
  • Configuring VLAN, STP, VTP, RSTP and Port Security in Switch and OSPF in Router as per client needed

Support Engineer

Macaws Infotech
02.2009 - 07.2009
  • Planning, Setting and Installation of antivirus with antivirus management server and Client Installation, corporate client coordination and user problem and troubleshooting of antivirus management servers Desktop, SMB, Office scan, Enterprise Product
  • Implementing, Configuring and Troubleshooting of Cyberoam and Fortigate (UTM) in Client Site, Creating Policy in Firewall, Configure IPSEC and SSL VPN as per Client Needed
  • Handling day to day Support Call Related to different products and other software
  • Providing Network Security Solution to the clients like DVC, Tata Metal Junction, UCO Bank, TIL, Ananda Bazar patrika and Paradeep Phosphate Ltd
  • (Bhubaneswar) for securing their network by providing a Centrally Controlled anti-virus, mail scanning and spam prevention, FTP and HTTP scanning, URL filtering, restricting user access in Internet browsing, Firewall establishment

Junior Engineer

Sify Technologies Limited
04.2008 - 01.2009
  • Installing, Configuring & Troubleshooting of Wireless devices like Proxim, Radwin and Nexus
  • Configuring & Troubleshooting of Cisco 1841, 1621, 2800, 2811 series Routers, Cisco Catalyst 2950, 2960 switches
  • Implemented Static routing, RIP, OSPF, ACL, redistributing using tags/ ACL, VLANs
  • Installation, monitoring, reporting, optimizing and coordinating for all Channelized E1, BRI, PRI
  • Installing & configuring different kinds of applications in Sify Iway, IP Phone of Cisco and ATA and DG Control used in VOIP and Hands-on exposure to G.703 & V.35 converters like CTC Converter, Orion, Atrie, RAD etc

Hardware Assistance to System Administrator

Compare InfoBase Limited
08.2007 - 04.2008
  • Maintaining and Managing a network of 400 Systems and 25 Labtops
  • Troubleshooting & fixing up different kinds of hardware and network problems
  • Setting up & configuring of Desktops for new joinee and Data Backup & restore on Server and also on the User side
  • Installing & configuring different kinds of applications, Outlook Express, MS Outlook and FTP client for the users
  • Join user to Domain and give User level permission to different files and folders in the Server

Education

Bachelor of Science - physics with honors

St. Paul's college Ranchi University
01.2001 - 01.2004

Senior Secondary School Certificate - undefined

D.A.V. Public School
06.1999 - 04.2001

Secondary School Certificate - undefined

Kendriya Vidyalaya
04.1989 - 01.1999

Skills

Email Security (ProofPoint, Mimecast)

Certification

Certified in Cybersecurity (CC) from ISC2. Member id (1544908)

Projects

Implemented secure data delivery in AIMS, Kabul, Afghanistan, 01/01/10, 02/01/10, Configured HP ProCurve Router 7102 with Static route, Policy Based Routing, ACL and VLAN tagging. Configured HP Core Switch 5406zl with VTP, InterVLAN Routing. In Access Switch created VLan and STP. Configured Sonicwall Firewall TZ 210 with Load Balancing, HA and SSL VPN for 100 Concurrent Users. Configured IPKVM and Wireless Controller MSM 710.

Personal Information

Nationality: Indian

Timeline

Team Lead

Accenture
01.2018 - 03.2022

ITO Svc Delivery Cons III

HPE - DXC
04.2016 - 01.2018

Assistant Manager Information Security

Fidelity Information Services
09.2012 - 04.2016

IT Security Analyst I

IBM INDIA PVT. LTD
10.2010 - 09.2012

Senior Support Engineer

Netwings Infotech Pvt. Ltd.
08.2009 - 10.2010

Support Engineer

Macaws Infotech
02.2009 - 07.2009

Junior Engineer

Sify Technologies Limited
04.2008 - 01.2009

Hardware Assistance to System Administrator

Compare InfoBase Limited
08.2007 - 04.2008

Bachelor of Science - physics with honors

St. Paul's college Ranchi University
01.2001 - 01.2004

Senior Secondary School Certificate - undefined

D.A.V. Public School
06.1999 - 04.2001

Secondary School Certificate - undefined

Kendriya Vidyalaya
04.1989 - 01.1999

Security Solution Engineer

GSK-HALEON
3 2022 - Current
Supratik Mallick