Supratim Paul
Bangalore
Summary
Results-driven leader with 22 years of experience in data governance, business continuity, and operational resilience in global financial institutions. Expertise in designing risk frameworks and enhancing controls for regulatory compliance. Led successful implementation of risk controls and business continuity strategies for a digital retail bank, improving operational readiness and governance scalability. Collaborated with senior leadership to deliver strategic, high-impact solutions.
Overview
22
22
years of professional experience
Work History
Vice President
JPMorgan
Bangalore
12.2014 - Current
- Led enterprise-wide data risk initiatives as Data Storage Risk Lead within the Chief Data & Analytics Office, delivering end-to-end data localization programs aligned with audit, legal, and regulatory requirements across APAC, EMEA, and LAC.
- Designed and implemented an evergreen data governance model and drove the development of a comprehensive Data Resiliency framework (availability, accessibility, backup & recovery, immutability) aligned to data criticality.
- Managed cross-functional teams and strategic roadmaps, overseeing end-to-end delivery from planning to execution, ensuring alignment with business objectives and timely milestone achievement.
- Led requirements gathering and scoping, conducting stakeholder workshops to define business needs, identify process improvements, and establish success criteria.
- Directed project governance and delivery, including planning, risk tracking, issue management, and mitigation strategies to ensure on-time and high-quality outcomes.
- Executed Agile delivery methodologies, leveraging backlog management, sprint planning, and iterative reviews to drive efficient execution.
- Strengthened risk visibility and control environment through proactive stakeholder engagement, transparent communication, and timely escalation of risks and issues.
- Effective Communication: Established and maintained meaningful communication channels, facilitating transparency and collaboration. Regularly engaged with cross-functional teams, highlighting project risks, and leading mitigation efforts to ensure successful outcomes.
- JPMorgan (India) Pvt Ltd - Bangalore, India
Vice President
JPMorgan
Bangalore
04.2017 - 03.2025
- Led Global Business Continuity, Crisis Management, and Operational Resilience programs, delivering BIAs, AIAs, and Risk Assessments, and ensuring full alignment with governance and regulatory standards. Worked extensively on ERMA and GENT emergency notification tool.
- Designed and implemented resiliency frameworks, BCP optimization, and Disaster Recovery (DR) strategies, reducing downtime and enhancing recovery readiness across critical operations.
- Directed end-to-end incident and crisis management (including bridge calls, stakeholder coordination, and post-incident reviews), driving rapid resolution and continuous process improvement.
- Oversaw resiliency planning and recovery testing for India and Manila locations supporting 10,000+ staff, strengthening operational preparedness and compliance.
- Developed Disaster Recovery playbooks, led regulatory alignment, and mentored teams, improving risk mitigation, incident response effectiveness, and fostering a high-performance culture.
- Execute enterprise-wide resiliency exercises, implement multiple recovery strategies, drive Business Continuity programs in India, Manila, and Edinburgh, and revise BCM standards and Incident Response Playbooks.
- Manage incident response during the COVID-19 pandemic and coordinate Return To Office strategies.
- JPMorgan (India) Pvt Ltd - Bangalore, India
Assistant Vice President
JPMorgan
Bangalore
12.2014 - 11.2016
- Strategic Product ownership: Drove initiatives to enhance customer data utilization with Sales/ Order Management/ Marketing stakeholders.
- End-to end ownership: Functional design of product roadmap, creating business solutions and resolution of process issues pertaining to Customer data quality management, data enrichment and hierarchy management.
- Stakeholder Management: Collaborating with Business owners, Architects, and IT teams for new solution implementation & achieving Project vision.
- Project Planning & Delivery: Preparing process documents like Project plan, change request tracking, Project status reports and risk mitigation plans.
- Reviewed commercial loan agreements, approval memos, collateral documents, security documents and other loan documents of bi-lateral and syndicated loans.
- Lead a team of 15 members dedicated to enhancing the experiences of both employees and clients. Oversee the development and delivery of communications for senior leadership, ensure the accuracy and integrity of reporting, and manage day-to-day team operations.
- Collaborate with stakeholders across India and global locations to identify and implement process improvements, drive automation initiatives, and support business strategies through the effective use of digital tools.
- Leverage strong leadership, communication, and analytical skills to foster effective collaboration, ensure timely project execution, and maintain alignment with organizational objectives.
- JPMorgan (India) Pvt Ltd - Bangalore, India
Section Manager
The Northern Trust
Bangalore
01.2006 - 11.2014
- Client Accounting, Reconciliation, Bank Loans, Business Resiliency
- Team Management & Roadmap Planning: Led a team of 54 towards Operations handling based on multitude of requirements from clients.
- The Northern Trust - Bangalore, India
Process Associate (Product Designs)
HCL Capital Markest
Bangalore
06.2004 - 12.2005
- Trained onsite in the UK and successfully led the migration of a project from Deutsche Bank, ensuring a seamless transition and minimal disruption to operations.
- HCL Capital Markest - Bangalore, India
Education
Post Graduate Diploma - Management
Institute of Finance & International Management
Bangalore01-2004
Bachelor of Business Management -
Bangalore University
Bangalore01-2001
Skills
- Master Data Management
- Data Governance
- DRM Policy & Standard
- Data Storage & Localization
- Data Resiliency
- Data Lineage
- Data Tiering
- Data Quality
- Metadata Management
- Business Impact Analysis
- Crisis Management
- Disaster recovery
- Requirements Gathering
- Backlog Management
- Jira/Confluence
- User Acceptance Testing
- Incident Management
- Excel/ Macros
- Process Optimization
- Issue Management Lifecycle
- Root Cause Analysis (RCA)
- Control Deficiency Management
- Risk Event Data (RED) / Loss Event Reporting
- Control Standards & Procedures
- Operational Risk Management
- Control Design & Effectiveness Testing
- Workplace Planning
- Artificial Intelligence
- Agentic AI
- Prompt Engineering
- Large Language Models (LLMs)
- Stakeholder Management
- Executive Communication
- Strategic Thinking
- Decision-Making
- Cross-Functional Leadership
- Collaboration
- Influencing
- Negotiation
- Problem Solving
- Critical Thinking
- Change Management
- Organizational Transformation
- Team Leadership
- Talent Development
- Communication
- Presentation
- Storytelling
- Program Leadership
- Initiative Leadership
- Adaptability
- Resilience
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams
- Microsoft SharePoint
- Microsoft OneNote
Custom Section
- Master Data Management
- Data Governance
- DRM Policy & Standard
- Data Storage & Localization
- Data Resiliency
- Data Lineage
- Data Tiering
- Data Quality
- Metadata Management
- Business Impact Analysis
- Crisis Management
- Disaster recovery
- Requirements Gathering
- Backlog Management
- Jira/Confluence
- User Acceptance Testing
- Incident Management
- Excel/ Macros
- Process Optimization
- Issue Management Lifecycle
- Root Cause Analysis (RCA)
- Control Deficiency Management
- Risk Event Data (RED) / Loss Event Reporting
- Control Standards & Procedures
- Operational Risk Management
- Control Design & Effectiveness Testing
- Workplace Planning
Websites, Portfolios and Profiles
https://linkedin.com/in/supratim-paul-49961ba0
Timeline
Vice President
JPMorgan
04.2017 - 03.2025
Vice President
JPMorgan
12.2014 - Current
Assistant Vice President
JPMorgan
12.2014 - 11.2016
Section Manager
The Northern Trust
01.2006 - 11.2014
Process Associate (Product Designs)
HCL Capital Markest
06.2004 - 12.2005
Post Graduate Diploma - Management
Institute of Finance & International Management
Bachelor of Business Management -
Bangalore University