SUPRATIM SARKAR
Kolkata
Summary
Motivated with almost 20 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and good interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Assistant Manager – Fraud Control & Loss Prevention
DELHIVERY LTD.
Kolkata
03.2022 - Current
- Provide expertise and leadership in supply chain risk management and assess a client’s supply chain program, policies, and procedures against best practices, and make improvement recommendations
- Provide expertise in vendor/supplier assessment and evaluation
- Prepare reports, briefings, point papers, reviews, and oral presentations as may be directed to translate the results from the analysis to executive decision-makers
- Keep clients and staff informed of the most up-to-date information regarding supply chain risk management best practices and any relevant current policies and strategies that might affect the client’s SCRM program and investigation of Losses, Pilferage and Handling issues (1st Mile to 3rd Mile).
- Lead and develop a scalable assessment team that will perform supply chain risk assessments, including analysis, identification of risk, and continuous monitoring of supply chain vulnerabilities.
- ZONE – West Bengal and Mizoram.
- Looking after Eastern Region for Security Operations, Incident Response, Threat Hunting and Assurance methodologies
- Liaison with Public, Private organization and PS etc.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented new procedures or systems to improve efficiency within the organization.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Freelancer (INSURANCE, Event Management & DSA)
Freelancer
Kolkata
03.2021 - 02.2022
- Integrated third-party APIs into custom applications in order to enhance functionality.
- Marketed freelance services through social media platforms, word-of-mouth and referrals.
- Met frequently with clients to gain understanding of goals and service needs.
- Determined consumer needs to provide products and services appealing to larger market.
Security Officer & Station Manager
Thai smile airways Co. ltd.
Kolkata
05.2019 - 02.2021
- Accountable for handling airport passes, Audit and Inspection and liaison with BCAS and AOCC
- From Check-in counter to Boarding Gate to the Aircraft and from BMA/BBA to aircraft, monitoring all the work prescribed by the Airlines
- My work is to co-ordinate, relationship management, Guest handling and Control over any situation and taking crucial decisions at time flight divert, cancellation and in technical condition and over all strictly monitoring whether safety & Security is given utmost priority
- Security service provider is Spice Jet
- To co-ordinate, monitoring and conducting SLPC
- Theft and Pilferage was strictly monitored under surveillance, CCTV monitoring and loss prevention
- At times Check-in Guest operating Altia system and charge Excess Baggage whenever required
- Co-ordination with AAI and other entities (DGCA, IOCL, AIRWORKS, WSO), & Cargo Operation
- Administration, Team Leadership, Client Relationship, Technical and SOP requirement
- Internal and external Audit and Loss Prevention and stock and Vendor management.
- Checked for safety hazards and took corrective action when necessary.
- Assisted in the development and implementation of security policies and procedures.
- Assisted with crowd control during large events held at the facility.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed incident reports to record security or loss prevention incidents.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Airline Security Supervisor
JET AIRWAYS (I) LTD
Kolkata
11.2005 - 05.2019
- Looking after the gamut of activities pertaining to Cargo, Catering, and Ramp
- Accountable for handling all airport passes
- Instrumental in Anti-sabotage check of Aircraft
- Carrying out the responsibilities pertaining to the Secondary Ladder Point Checking SLPC) & Passenger checking by using HHMD or Frisking
- Accountable for tallying the baggage with Baggage Tally List
- Accountable for handling ETK, ETD, EVD and I-scan
- Departure and Arrival of flight (Stubbing and Recon)
- Expertise in Domestic and International cargo operations( DG & Perishable CGO.) Assumes the responsibility of documentation and X-ray
- Handling Airline catering services
- Taking care of other responsibilities such as US Documentation, Visa & Passport verification
- Instrumental in handling Weapon and DGR
- Effectively managing customer relation operations and ensuring maximum Customer Satisfaction by providing timely resolution/ clarification of queries
- Handling Vigilance department for Jet Airways Eastern Region from 2012
- TTT (Train the Trainer) of Airside Safety and SMS from 2017.
- Monitored security operations to ensure compliance with established procedures and standards.
Jr. Accountant
B.M.Chattrath & co.
01.2002 - 01.2004
- Deftly maintained branch accounts
- Deftly handled day to day banking & cash handling activities
- Preparation of day to day vouchers manually & feeding the data in to computer
- Expertise in maintaining & updating day to day Cash & Bank Book both manually as well as in computer
- Managed Bank reconciliation and cash reconciliation while liaising with the bank officers for issuance of Cheques, Preparation of Bank reconciliation statement
- Assumed the responsibility of finalization of Statutory & Internal Accounts
- Played a key role in Tea Gardens auditing and Accounts finalization of Jayanti, Mathura, Jayvir para in Duarce)
- Other Key clients to whom I had worked are B.M.Chattrath & Co
- Rasoi ghee’, ‘Silver toss shoes’, ‘Saikh Nassiruddin Bidi Co.’ and different tea gardens.
Education
Bachelor of Commerce
Calcutta University, West Bengal
Kolkata01.2002
Skills
- Risk Management
- Administration
- Supply Chain Management
- Accounts
- Quality Control
- Time Management
- Leadership
- Conflict Resolution
- Communication
- Investigation
- Safety and Security
- Recruiting and interviewing
- Operations Management
- Cost Control
- Customer Relationship Management (CRM)
- CMS Handling
- Compliance understanding
- Corporate Social Responsibility
- Business development understanding
- Budget Management
- Emergency Response
- Process Improvement
- Effective Communication
- Continuous Improvement
- Adaptability
- Time management abilities
- Idea Development and Brainstorming
- Professionalism
- Relationship Building
- Positive Attitude
- Problem-solving abilities
- Administration and Reporting
- Decision-Making
- Written Communication
- Interpersonal Relations
- Loss Prevention & Risk mitigation
Driving License Number
WB-012010781424
Current Company
Delhivery Ltd.
Passport Number
M-1192397
Current Location
Kolkata
Personal Information
- Title: Assistant Manager – Security Loss Prevention & Fraud Detection
- Date of Birth: 04/20/81
Languages
- Bengali
- Hindi
- English
Hobbies and Interests
- Listening to Music
- Writing Poems
- Making Friends
- Cooking
- Photography
Accomplishments
- Appreciation Letters.
References
References available upon request.
Timeline
Assistant Manager – Fraud Control & Loss Prevention
DELHIVERY LTD.
03.2022 - Current
Freelancer (INSURANCE, Event Management & DSA)
Freelancer
03.2021 - 02.2022
Security Officer & Station Manager
Thai smile airways Co. ltd.
05.2019 - 02.2021
Airline Security Supervisor
JET AIRWAYS (I) LTD
11.2005 - 05.2019
Jr. Accountant
B.M.Chattrath & co.
01.2002 - 01.2004
Bachelor of Commerce
Calcutta University, West Bengal
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