Supratim Ghosh
Mumbai
Summary
Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
9
9
years of professional experience
Work History
Manager - Human Resources
TCM Services Private Limited (formerly known as ITL India Pvt. Ltd.)
08.2021 - Current
- Managed HR staff and oversaw completion of tasks and initiatives.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues
- Resolved disputes, employee terminations and disciplinary procedures.
- Collaborated with leadership to assess and improve policies across board.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
- Identification & implementation of HRMS (Keka)
- Accurately prepared payroll and tracking data using KEKA HRMS.
- Created organizational filing systems for records & correspondence.
Team Lead
Manpower Group (On-site Accenture India - HR Operations)
08.2020 - 05.2021
- Coached team members in techniques necessary to complete job tasks.
- Directed and supervised team of 20 for HR Services for a leading Global Logistics client (North America & Canada)
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Manager - Human Resources
Ayro Retail Solutions Pvt. Ltd
12.2019 - 06.2020
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Conducted company-wide town hall meetings to convey updates.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Maintained payroll and benefits for employees in various locations.
People Consultant (10-month Contract)
Dun & Bradstreet Information Services India Pvt. Ltd
11.2018 - 09.2019
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Responsible for resolving complex employee relation issues and address grievances
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Core Team member for a Transition project(Transitioning 300+ employees on Vendor Payroll)
- Analyzing and interpreting the employee survey scores (Great Place To Work results) and accordingly discuss the same with HODs
- Responsible for managing the recruitment for business unit/s and managing the TAT as per process
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Assistant Manager - Human Resources
Datavail Infotech Pvt. Ltd
01.2018 - 09.2018
- Solely responsible for HR operations for Mumbai &
- Bangalore location
- Managing Employee Lifecycle for both locations
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Supporting Payroll team
- Supporting the Learning & Development team to executive training programs and Fun at Work activities
- Preparing HR Reports for the management
HR Officer
Smollan India Pvt. Ltd
05.2016 - 01.2018
- Core team member for transitioning employees of a leading FMCG MNC client
- Managing a headcount of 4000 employees across three regions with a team of 3 Regional HR officers
- Partnered with Business Managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Managing End to End HR Operations from Talent Acquisition to Exit Management
- Stakeholder Management (Internal & External)
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Conducting HR Town Halls for employees on a quarterly basis
HR Executive
Advance Computer Services Ltd
08.2013 - 11.2015
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Implemented new performance review procedures that gained support and full compliance from the employees.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Drafted and implemented policies, procedures and employee handbook for over 100 employees.
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Managed payroll data entry and processing for 100 employees.
Recruitment Consultant
Mancer Consulting Services, ACS Ltd
02.2012 - 05.2013
- Managing End to End Recruitment for BFSI clients
- Client Management
- Reviving Dormant Clients
- Sourcing New Clients for the organization
Education
Post Graduate Diploma in Management (PGDM) - Human Resource Management
All India Management Association (AIMA)
Navi Mumbai08.2015
Diploma in Business Administration -
Welingkar Institute of Management Development Research
Mumbai2013
Bachelor of Science - Biotechnology
Mumbai University
MumbaiSkills
- HR Strategy
- Administering Disciplinary Procedures
- Performance Management Systems
- Policy Improvement Recommendations
- Improving Employee Engagement
- Human Resource Management Software (HRMS)
- Employee Handbook Development
- Integrating Policies
- Organizational Structure
- Employee Feedback and Recognition
- Onboarding, Training and Development
- Training Needs Analysis
Accomplishments
- Achieved Great Place to Work Certification for the organization - Dun & Bradstreet
- Achieved migration of 4000 employees to company payroll by completing the Onboarding process with accuracy and efficiency - Smollan India Private Limited
- Achieved HRMS implementation by introducing KEKA HRMS - TCM Services Pvt. Ltd.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Bengali
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Timeline
Manager - Human Resources
TCM Services Private Limited (formerly known as ITL India Pvt. Ltd.)
08.2021 - Current
Team Lead
Manpower Group (On-site Accenture India - HR Operations)
08.2020 - 05.2021
Manager - Human Resources
Ayro Retail Solutions Pvt. Ltd
12.2019 - 06.2020
People Consultant (10-month Contract)
Dun & Bradstreet Information Services India Pvt. Ltd
11.2018 - 09.2019
Assistant Manager - Human Resources
Datavail Infotech Pvt. Ltd
01.2018 - 09.2018
HR Officer
Smollan India Pvt. Ltd
05.2016 - 01.2018
HR Executive
Advance Computer Services Ltd
08.2013 - 11.2015
Recruitment Consultant
Mancer Consulting Services, ACS Ltd
02.2012 - 05.2013
Post Graduate Diploma in Management (PGDM) - Human Resource Management
All India Management Association (AIMA)
Diploma in Business Administration -
Welingkar Institute of Management Development Research
Bachelor of Science - Biotechnology
Mumbai University
Similar Profiles
Kiran Kumar PothurajuKiran Kumar Pothuraju
Operations Personnel at Adecco India Private Limited ( A Project in Citicorp Services India Pvt Ltd)Operations Personnel at Adecco India Private Limited ( A Project in Citicorp Services India Pvt Ltd)
Saurabh Kumar SinghSaurabh Kumar Singh
Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)
Pratyusha RoyPratyusha Roy
Team Leader Operations at Minacs Pvt. Ltd. / Concentrix Services India Private LimitedTeam Leader Operations at Minacs Pvt. Ltd. / Concentrix Services India Private Limited
AAKASH SABALEAAKASH SABALE
Support Executive Service Engineer at Dak System IncSupport Executive Service Engineer at Dak System Inc
ROHAN SINGHROHAN SINGH
Client Advisor at GUCCIClient Advisor at GUCCI