KUMAR SUPREET MISHRA
Associate Techno Functional Consultant
Hyderabad
Summary
Hello! I'm a Computer Science Engineer with a passion for optimizing operations in SaaS companies. As an O2C (Order-to-Cash) Associate Consultant, I bring a unique blend of technical expertise and business acumen to streamline processes, enhance customer experiences, and drive revenue growth. Let's partner together to unlock the full potential of your O2C business, one efficient transaction at a time!
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Associate Techno Functional Consultant
Highradius Technologies Pvt. Ltd.
Hyderabad
07.2022 - Current
- Implemented HighRadius Deductions Cloud module for Fortune 1000 clients to automate their O2C procedure.
- Performed data analysis in order to improve automation metrics for client's business needs based on their historical data.
- Prepared reporting structures for the client in order and implemented integration with the client's existing reporting structures ensuring seamless digital transformation.
- Delivered DMS Trade Claim Management Automation for Unilever across Australia and New Zealand to improve and stabilize automation to record high of 75%.
- Provided critical support to the BAU team in order to stabilize the systems and ensured user adoption while improving the adherence to SOP.
- Experienced in performing Product Analysis, User Stories, Gap & SWOT analysis and recommendations based on Adoption Metrics.
Consulting Trainee
Highradius Technologies Pvt. Ltd.
Bhubaneswar
06.2021 - 06.2022
- My role as a 'Consulting Trainee' enabled me to work in a team on client projects in the NZ and AU region for Highradius, and implement solutions for the automation of the client's O2C cycle.
- Worked through phases of project including Build, SIT, UAT, Cutover, Go Live, and Hypercare.
- Used SQL as a primary tool for database management and process checks.
- My responsibilities also included requirement analysis/checkpoint meetings with domestic/ international clients and cross-team communication using email and WPA.
- Actively used tools like JIRA for cross-team function and project management.
Education
Bachleor Of Technology - Computer Science Engineerning
I.T.E.R. , Siksha 'O' Anusandhan University
Bhubaneswar 08.2018 - 07.2022
Skills
Workflow configuration
Stakeholder Management
Client training
Project scope analysis
Problem solving
Analytical Thinking
Root cause analysis
Client interaction
Business process understanding
Technical Analysis
Product development
Timeline
Associate Techno Functional Consultant
Highradius Technologies Pvt. Ltd.
07.2022 - Current
Consulting Trainee
Highradius Technologies Pvt. Ltd.
06.2021 - 06.2022
Bachleor Of Technology - Computer Science Engineerning
I.T.E.R. , Siksha 'O' Anusandhan University
08.2018 - 07.2022